First time calling the customer service line I was on hold for 1.5 hours then there was a message stating the department I was on hold for was closed for the day and to try back the next day. The seco... See more
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TALKED TO SALESMAN RASHIDI PRINGLE ON 4-30-26 ABOUT MERCHANT SERVICES AND THE COST OF THE PLAN THAT I WOULD NEED; ONE BEING THAT I COULD USE THE FLEX 4 DEVICE THAT I ALREADY OWNED, ANOTHER BEING ONLIN... See more
We asked in December 2019 to cancel paper statements and not charge us a monthly fee. We have called and checked multiple times over this period. Now, almost 4 years on, the case is not resolved - the... See more
Company replied
POS system is amazing with tools both for reporting and efficiency of service. HOWEVER..... upon requesting to change legal entity of our systems ( mentioned to our sales rep this would need to h... See more
Company replied
Company details
Written by the company
Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.
Contact info
United Kingdom
- www.fiserv.com
2.0
Poor
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adam is very helpful & provided a great…
Adam is very helpful & provided a great service.
September 12, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello David,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Easy to deal with
Easy to deal with. Very thorough and professional. Thank you Matthew
September 6, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Kristophe,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Matthew.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Well Colin the man I use for info and…
Well Colin the man I use for info and who set my account up. Top man nothing is too much bother, polite and very helpful.
Cheers
Alister
AliCat
September 6, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Alister,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Colin.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Very good service highly recommend…
Very good service highly recommend thanks.
August 2, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Gurdev,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK
Great service
Whilst Matt was on holiday he remained in contact every day to communicate both when we would receive the tillls and how to operate.
August 29, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Brian,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Matt.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great prices great machine thanks to…
Great prices great machine thanks to Robbie for helping out
September 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Geraint,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Alex was amazing from start to finish
Alex was amazing from start to finish. Faultless service and fantastic product. Couldn’t recommend highly enough.
August 21, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Oliver,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Alex.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great service !
August 25, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Umair,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Gavin was a great help in setting up my…
Gavin was a great help in setting up my card machine.
Made the whole experience so easy & I couldn't be more happy with the machine
August 22, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Tony,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Gavin.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great communication
August 18, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Zafar,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Helpful
Really helpful and discussed all points to make me feel more confident
August 18, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Victoria,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Reply from Fiserv in EMEA
Hello Jade,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
super duper helpful
super duper helpful, made things really easy to learn
August 18, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Kia,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Greg was very polite and helpful and…
Greg was very polite and helpful and explained everything we needed to know
August 10, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Christine,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Greg.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Very helpful and professional
August 16, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Nicholas,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Was dealt with by mark
Was dealt with by mark
The service was exceptional and any need I had was met with an immediate response, even if the figures weren’t as good as they were, the service would be worth the endeavour anyway.
August 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Lewis,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mark.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Dan is great for helping get set up
Dan is great for helping get set up. He is always there for support and queries
August 9, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Bharvi,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Dan.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Amazing customer service Maria is a…
Amazing customer service Maria is a star!
So easy to deal with and very competitive.
Always at the end of the phone to answer any query
August 8, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Samantha,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Maria.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
I’ve recently expanded my business and…
I’ve recently expanded my business and needed an extra card reader. Adam Clayton is my go to guy. Always very helpful and knowledgeable and always a pleasure to speak to.
July 4, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Helen,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Got my new card machine
Got my new card machine up and running. Great service and help from Adam Clayton to get me hooked up so fast. Machine is top of the range and works superb for my business
July 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Purple Orange Arts Venue,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
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