Fitness360 Reviews 

208
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... See more

Rated 1 out of 5 stars

Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... See more

Rated 3 out of 5 stars

Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... See more

Rated 1 out of 5 stars

Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... See more

Company details

  1. Fitness and Nutrition Service
  2. Sportswear Store

Written by the company

Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.


Contact info

1.8

Poor

TrustScore 2 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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1.8

All reviews

(208)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shoes didn't fit ...that can happen. Failure to communicate unacceptable

Shoes didn't fit ...that can happen. Took several emails to get information about returning (what information to include etc). Then when goods returned (Royal mail tracked - Delivery confirmed) but only contact has been to ask for a review - here it is!
Despite multiple emails and attempted calls total silence. Now having to go through credit card company to try to get refund. Totally unacceptable performance. I recommend against using this supplier.

July 22, 2024
Rated 1 out of 5 stars

Product never arrived

Product never arrived. Emailed them to ask where it was and got a reply the next day that said they would refund me. No explanation or offer to resend.

April 3, 2024
Rated 1 out of 5 stars

Failure to dispatch product to the courier

My order of theraband never made it to the post office depot. I asked for it to be resent but after 2 weeks and no dispatch email, I asked for a refund. I am waiting for the refund to turn up.
On the plus side, replies to my emails were polite and apologetic.

March 20, 2024
Rated 1 out of 5 stars

Useless

Very poor incorrect goggles ordered organised to return, paid and they were received. Radio silence from then on (January) no refund and they don’t respond to emails. Have logged a claim with my bank to try to get a refund, would never use this company again

January 3, 2024
Rated 1 out of 5 stars

Avoid the company

Presumably great product but I don’t know. Fitness360 haven’t sent me anything and ignore my emails and no one answers the phone. And looking at the reviews that seems to be what they frequently do. Avoid! It’s likely to be a scam.

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

Incorrect item sent

Incorrect item was sent. They didn't reply when I asked for them to clarify that they would refund my return postage costs using a specific carrier's service.

January 30, 2024

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