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Rated 5 out of 5 stars

Fivebars have been helpful from day one and have continued to give fantastic support as and when it's needed. Ram has been really helpful running me through things step by step and explaining anything... See more

Rated 5 out of 5 stars

5 stars for Five Bars and Jack who has been really amazing at dealing with our contract quickly and sorting out any general issues. Great company to deal with who most importantly understand the c... See more

Rated 5 out of 5 stars

Fivebars have been fantastic throughout my journey with them. Regular updates and if I've ever needed to call, unlike calling a network, there's no long waits and hold music! Millie from the service... See more

Rated 5 out of 5 stars

I have changed over from BT to Five bars. I found them to be very helpful in ensuring their products and services work efficiently. Great support from Ram and Kevin

Company replied

Company details

  1. Phone and Internet Service
  2. Telecommunications Service Provider

Information provided by various external sources

Our mission is to become the most trusted supplier of business communications in the UK by providing the very best independent advice, service and support for companies looking to manage their comms effectively while driving costs down.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

Excellent value & great service

We used Fivebars for our company mobile and phoneline contracts.

Sid understood our requirements and recommended a fantastic package, would definitely recommend.

Pleasure doing business.

August 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great, friendly & reliable

This is my first time using their service. Millie is very friendly and helpful and my package arrived quickly and swiftly.

August 4, 2016
Unprompted review
Rated 5 out of 5 stars

Just great service

Getting mobile phones for your business can be a painfully time-consuming process; weighing up the various network offers to decipher who has the best deal, trawling the review sites and doing handset comparisons and finding, ultimately, it's all much of a baffling muchness. You just want something that works.

Fivebars was one of the services we stumbled upon, somewhere in the middle of the nightmare, that promise to do all the hard work for you. They also happened to be the first to call us on the landline for a disarmingly friendly chat.

We had a rough spec in mind for our handsets, given what we tend to use them for, and a budget we wanted to beat, based on what we were spending on our individual pay-monthly contracts.

Fivebars got back to us the same day, with an offer that not only ticked all the boxes, but exceeded our expectations, saving us money.

Setup was easy. They emailed all the docs, with clear instructions, that we literally signed and sent back along with scans of our IDs. We kept our existing phone numbers, and never even had to speak directly to the network (o2). It was all taken care of.

Our new handsets arrived 48hrs later, with some lovely free gifts, including sweets! There was a reassuring email or a phone call at every step of the way, and the aftercare has proven to be brilliant. Going abroad or changing bank account? Millie at Fivebars sorted it for us (and she works late, bless her).

I don't usually post reviews of stuff, good or bad, but in this case I think
credit is needed where the credit is due. Hopefully it will help save other young business owners a lot of time and agony too!

Keep up the great work, Fivebars.

August 4, 2016
Unprompted review
Rated 5 out of 5 stars

Superb service

Second to none local service with excellent aftercare. Individual, family and business service for all your phone needs. They really look after you both before and after your purchase and ensure everything is to your satisfaction. Couldn't recommend them more highly.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

They go above and beyond

We have worked with Fivebars for a few years now and the service they provide could not be better.
If I ever have a problem Martin or Christine are always at the end of the phone and solving it as quickly as possible.
They also strive to get the best deal for us as customers keeping our costs low.

August 1, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent company and Staff

Have used Fivebars to start/renew our Mobile contracts a number of times now. Always a pleasure to deal with, and they always go out of their way to make sure we are satisfied customers.
I would recommend them in a heart beat if asked.

July 28, 2016
Unprompted review
Rated 5 out of 5 stars

Millie

Millie has been excellent. Quickly returned emails and phone calls, answered all questions and processed my application. Everything happened when she said it would and without any issues at all.
Thank you.

July 25, 2016
Unprompted review
Rated 5 out of 5 stars

Wow, what excellent service.

The whole Five Bars team is excellent and the service The Rosemary Foundation has received over the last two years has been second to none. Whilst it is difficult to pick out one individual, I must mention Millie (Hebbard) who has repeatedly gone out of her way to resolve problems that we had with a network provider. Her communication has been superb and we have been kept fully in the loop at all times. Thank you Millie and colleagues.

July 22, 2016
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing!

Literally cannot fault this company, have been working with them for over 2 years now and have always received an impecably high level of customer service. Millie is an ANGEL! She is always very polite and has a fast turn around with queries and resolutions. She even send me sweeties!!

I cannot foresee any reason in me leaving FiveBars in the future

Really good job guys!

Thank you

April 29, 2016
Unprompted review
Rated 5 out of 5 stars

What a lovely team!

We have found Fivebars extremely helpful with any issues over the past years and we wouldn't hesitate to recommend them to anyone.

Special mention to Martin and Millie for being so easy to deal with and always going out of their way to help.

April 20, 2016
Unprompted review
Rated 5 out of 5 stars

contract renewal

upgraded our phones contract for another 2 years service was first class from fivebars, there was a issue with the change over but that was the service providers fault, with 2 of the phones but fivebars contacted them and it was sorted out very quickly, Millie in particular was extremely helpful, making sure everything was ok and working fine.

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service !

Moving business phone contracts across networks is never an easy task especially when implementing new handsets at the same time. Fivebars handled the changeover extremely efficiently with zero disruption to business operations.

From wasting up to 40 minutes at a time on hold to instantly being able to contact anyone at Fivebars with any queries is somewhat of a relief. We must particularly thank Millie, she has been a great help throughout this process and continues to provide excellent support !

Easily one of the best decisions we have made and would highly recommend them to anyone.

February 4, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Our company recently moved from Orange to Fivebars and we are very happy with the move. The whole changeover process went smoothly and we received excellent customer service, mainly I would like to mention Millie who has been brilliant. She dealt with any questions promptly and has a very friendly attitude.

January 29, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing Service , Extremely Fast and Responsive Mobile Line Provider

After looking far and wide for a Business mobile provider for our almost 100 lines and expanding , we have found Five Bar Mobiles . The service that was provided was amazing for the quality and speediness of service .There processing is very competitive and they have extended that to customers who come back even further . You can truly say hand on heart that they care about the customer and service they provide , were it is speedy delivery of products/ services , through to accounting and friendly and informative communication through to the lay and technical aspects of all line / data rentals . We have been using them for the last 2 years and we continuing to use them for the foreseeable future.

Special thanks to Millie that has made the process of getting so many lines and data connection so streamlined and always on call to help out with any question we may have .

I highly recommend anyone using Fivebar mobiles .

January 27, 2016
Unprompted review
Rated 5 out of 5 stars

New Mobile Phone Contract

I dreaded the idea of setting up a corporate mobile phone account in our school. Fivebars made it simple and the on going service I have had from Millie has been outstanding. Thank you

January 26, 2016
Unprompted review

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