AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM Reviews 

315
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

ORDER NUMBER 66828. WHAT IS THE STATUS OF MY ORDER??? On April 10 2026 I ordered (1) 530036098 Poulan Throttle Lockout @ $14.39, and (1) 530010845 Poulan Jonsered Fuel Gas cap @ $15.99. My credit... See more

Rated 1 out of 5 stars

🚫 Unreliable Seller – Still No Refund! Відгук: I returned my order on October 2, 2025, according to the law. The seller — FOP Vitkovskyi Vladyslav Dmytrovych (online stores FIX PARTS and ALLPA... See more

Company replied

Rated 4 out of 5 stars

Great place to buy OEM parts The parcel came well packed, however it did take around 2 weeks to arrive as the part was coming from the manufacture. The inside plastic that is meant to seal the part s... See more

Company replied

Rated 5 out of 5 stars

Staff are knowledgable and helpful. Items are genuine, and they sent me the latest version of the parts i need. Thank you fixparts! Will be ordering in the future again. For philippine customers,... See more

Company replied

Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Parts Market
  4. Motorcycle Parts Store
  5. Truck Parts Supplier

Written by the company

We have 8+ year experience engaged in the sale of auto parts for cars, trucks, as well as special equipment and motorcycles. We are here to offer you the best shopping experience through superior product selection and best service.


Contact info

3.0

Average

TrustScore 3 out of 5

315 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.0

All reviews

(315)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Attentive sales associate, and quick to respond overall. Very accomodative

September 15, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you, Wilhelm!

Rated 1 out of 5 stars

Freight is Expensive

Ordering is easy, twice now the Freight has been doubled once I place Order in an email next day.
Delivery time is slow compared with other parts we buy from Turkey in 6-7 days even with Covid.

September 14, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Hi Kelvin,

We are sorry that you had a bad experience with us. Due to our big stock (~4.5M items) from time to time, we have mistakes in the specification of the product. When such error impacts weight or dimensions, a price that is automatically calculated for shipping might be incorrect. In most circumstances, we try to find a better option to ship and offer it to the customers, but it is not always possible. Keep in mind that we are not located in Turkey, but in Latvia. Our shipping times will vary for shipments from Latvia to Turkey, comparing to your local dealers.

Thank you for your review, and we hope that you'll reconsider us in the future.

Rated 5 out of 5 stars

As always great service

As always great service, and shipping times are getting better and better!

August 13, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you!

Rated 5 out of 5 stars

Overall very happy with experience

Overall very happy with experience we would have liked to see shipping/delivery time reduced considerably.

August 4, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for your feedback!

We are working on adding more shipping methods as well as optimising our logistics efforts. We hope that in near future we can increase satisfaction in that area.

Rated 5 out of 5 stars

I had to order about $1000 worth of…

I had to order about $1000 worth of Mercedes parts from US. not all parts are cheaper then getting it from online dealers in US but many are significantly cheaper. They are all Genuine Mercedes parts. We packaged, reasonable shipping when placing a large order. Actually final shipping fee came out way larger than the quoted price but they volunteer honored it. Quick email response, all speak fluent English. No run around and back and forth. Straight forward deals. I would order again.

July 22, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you!

We are glad that you've had a good experience with us and we hope to do business with you in the future again!

Thank you for your review! We are working hard to improve our shipping prices and time it takes to ship to customer.

Rated 2 out of 5 stars

Shiiping items takes too many days

Shiiping items takes too many days. Last purchase was on 25th June and till now items not shipped.

July 19, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Hi Amit,
I am sorry that you had a bad experience with us. We are trying to improve our service. And your opinion is important to us.
In the current situation with COVID-19, it is hard to keep delivery times at the level it was before the global pandemic. When the world gets back to normal, we tend to re-review our shipping methods and partners.

I know that my answer won't solve your immediate concerns, but we want to be transparent as possible and will be glad to see you as a customer in future.

Stay safe!

Rated 5 out of 5 stars

Good prices, slowish delivery but worth using

I have bought parts on a number of occasions. Prices are good, delivery can be a little slow with little information from GLS on progress, but I will definitely use again. Online customer support, if needed, has been pretty good in my expetoence

July 17, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for your feedback!
We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

You will find almost all carparts here!

Nice shop where you can find carparts, you cannot find elsewhere. Good prices, fast shipping. Only the time until the order was processed was slightly longer.

July 16, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you, Marcel!

We working hard to improve our shipping and processing times.

Rated 5 out of 5 stars

great seller

great seller, fast and efficient ! thanks !

July 13, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you, Erwin!

Rated 4 out of 5 stars

Mercedes R129 clips

I was pleased to find the parts on the website and completed the purchase. The parts arrived as promised and were well packed. My only issue was with the cost of postage, which may be unfair if that is outside the companies control but feel obliged to mention it and accounts for four star rather than 5

July 8, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for your feedback!

We are working on adding more shipping methods as well as optimising our logistics efforts. We hope that in near future we can decrease time and price of postage.

Rated 5 out of 5 stars

Great experience

Simple, fast and accurate service.
From search for the part I needed on their site to ordering it to shipping it and tracking my order, all was simple and accurate.
If I have a friend that needed a part for his Mercedes, I'd tell them to check out fixparts online.

July 3, 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you!

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