Fiyo UK Reviews 

Excellent communication and item received before the estimated 5 days. Would use again.

Now Bankrupt!! - received an email today from the European Administrators. Explains why our product hasn't arrived after a month!! Refund?? - do not order. Website still active!!

Ordered a kit, costing Approx £33 to go with my new vac on 18th October 2019. The day after I received an email saying there would be a delay because of a stock discrepancy, then a few days later a further email saying there would be a delay of a further 2 weeks. That was on 31st October. The parts haven't arrived, I haven't had the refund I requested and they are not replying to my emails.

I ordered a heating element for a dishwasher on Nov 2nd. Quoted delivery in 2-5 days.

As at Nov 15th, THIRTEEN days later, I haven't seen anything for my 50-odd quid.
The FIYO website scrupulously avoids giving any mention of a phone number to get in touch with them. Hey, who needs to talk to customers?
I've gone through levels of menus at some inconvenience to myself and for my efforts received this splendidly helpful message:

Hi ,
Thank you for your message. Unfortunately, we cannot answer your question at the moment.
Our sincere apologies for the inconvenience caused.

Chuffing useless. Avoid.
I would have given zero stars, if possible

Wish I had read the reviews first.
I ordered an Item from here , it says 2 to 3 days delivery....6 days later and the order still showing ordered...not dispatched.
I have emailed twice and sent message on twitter but no reply, also tried to get my money back from Paypal..and they are are saying wait another day or so.
Please try to avoid this company...seems like they do not stock any item, give you a great price then try find the item for you.
Very bad customer service...in fact no customer service

Miserable communication. Just stay away. They are good at taking your money and staying silent over days. Impossible to establish a contact. No responses to my emails, no response to online chat. Proper Shame!
I can understand being late but no excuse for non-communication.
My order number was #1900058124.

Ordered jet wash trigger. Bit concerned when ordered as they are based in Holland. It turned out worry was not needed.They had a great price with decent delivery cost.Web site easy to find parts and order from. The order was delivered in 2 days and it was original equipment. It was well packed. I would use again.

This company is based in Holland so returns are tricky... I lost £36 after the item i bought from them was too small, they sent a courier out to pick up the package but he never showed. I've been chasing them for months now.

They don't even look after their reviews, which is a bad sign of a companies customer care.

Website falsely claimed item was in stock and ready for delivery. A day later I got an email informing me of a 1-day delay due to technical issues at their warehouse... this again turned out to be inaccurate, as when I contacted them a few days later I was told there was an issue with the supplier. So much for their motto "Order before 7.30 PM, dispatched today"! Another company who will tell you lies just to secure your order!