I’ve purchased several items from Fizik, most recently, mountain bike shoes. I’m consistently blown away by (1) how good the Fizik shoes are (style, quality, comfort) and (2) how quickly an or... See more
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Fizik is the brand I go to for all if my saddles and shoes. I've used the Ferox, Ferox 2, vento powerstrap aeroweave, and Vega. All of them are stellar. All 5 of my bikes have an Argo adaptive R3 sad... See more
Easy to find and select the product I wanted. The saddle description was very accurate. After taking measurements, I chose the saddle using the measurement translation table provided. It fit's perfec... See more
FIzik’s returns process is a joke. You have to have a printer for the returns label, have to drive miles to a drop-off point, plus for returns from the UK they tell you to print a customs invoice, and... See more
Company details
Written by the company
fizik's mission is to make the most sophisticated, inspiring and beautiful gear for the world's most discerning cyclists. The passion for design and performance behind fizik's diverse product range for road, off-road and triathlon is expressed through the countless victories in the pro peloton, being the choice of the most inspiring athletes and winning many design awards. fizik is committed to providing the ultimate in saddle, shoe, bar-tape and component design - combining comfort and light weight with technology and innovation
Contact info
Italy
- www.fizik.com
4.3
Excellent
64 reviews
Hasn’t replied to negative reviews
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Best costumer service
Best costumer service I've experienced for a very long time. The delivery was super fast using DHL Express and I received my order the next day. Unfortunately there was a coloured mark on one of the cycling shoes I ordered, but Fizik sent me a new pair really quick. Exceptional service!
June 15, 2020
Unprompted review
Poor customer services and access to replacement parts in Australia.
The heels on the Fizik R1 Cycling shoes wore really quickly, to the point that if you are not careful you will also wear the head of the Allen key screw and then have issues getting them off. That is not were my problems started. The replacement item is not available in Australia via the distributor. And they will not order it for me. The only option is to purchase the item online and pay more than double the cost of the item in postage costs. This was the response from Fiziks Customer Service. Not good enough. Last time I purchase a Fizik product.
September 21, 2019
Unprompted review
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