Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We have used your flags for years and…

We have used your flags for years and are extremely happy with the results and the service we receive. We fly our flag 24/7 and it holds up beautifully thank you

March 30, 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your continued support over the years! We’re truly grateful to have you as a loyal customer. It’s wonderful to hear that our flags have consistently met your expectations and that they hold up beautifully even with 24/7 use.

We also appreciate your kind words about our service. Providing quality products and a great experience is always our goal. Thank you again for your trust in us!

Rated 5 out of 5 stars

Great quality

Great quality, easy to assemble and really
Works! Untangles itself by rotating easily. Much better than our previous no tangle pole

April 2, 2026
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Reply from Flags.com

Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the quality and ease of assembly, and that the no-tangle feature is making such a difference for you. It’s great to know the rotating design is working just as intended and improving your experience compared to your previous pole.

We truly appreciate you taking the time to share your feedback. It means a lot to us!

Rated 5 out of 5 stars

Quick PROFESSIONAL service plus High…

Quick PROFESSIONAL service plus High Quality Flags.

March 30, 2026
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Reply from Flags.com

Thank you for your wonderful feedback! We’re so pleased to hear that you experienced quick, professional service and are happy with the quality of your flags.

Your support means a great deal to us, and we look forward to serving you again in the future!

Rated 1 out of 5 stars

Poor flag not going to last 3 months…

Poor flag not going to last 3 months here in Michigan

March 30, 2026
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Reply from Flags.com

We’re very sorry to hear that you’re disappointed with the flag’s durability, especially given the weather conditions in Michigan. That’s certainly not the experience we want for our customers.

Weather exposure can vary greatly by region, but our goal is always to provide products that hold up well over time. We’d really appreciate the opportunity to make this right for you. Please reach out to our support team with your order details so we can look into this further and explore a replacement or solution.

Your feedback is important to us and helps us continue improving our products.

Rated 5 out of 5 stars

Very good made

Very good made, brilliant colors .

April 1, 2026
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Reply from Flags.com

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality and that the colors stood out to you. That’s something we take great pride in.

We really appreciate you taking the time to share your experience and hope to create something just as impressive for you again soon!

Rated 5 out of 5 stars

Your prices are great

Your prices are great. My flag arrived in a very short time.
I'll always use flags.com to order my flags.

March 30, 2026
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Reply from Flags.com

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our pricing and the quick delivery of your flag. That’s exactly the experience we strive to provide.

It truly means a lot to know you plan to keep choosing Flags.com for your future orders. We look forward to serving you again soon.

Thanks again for your support!

Rated 5 out of 5 stars

Great product and no problems ordering…

Great product and no problems ordering what i want.

March 30, 2026
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Reply from Flags.com

Thank you for your kind words! We’re glad to hear everything went smoothly and that you found exactly what you were looking for.

If you ever need help choosing the right flag, material, or size, feel free to reach out. We’re always here to help make sure your flag display looks its best and lasts as long as possible.

Rated 5 out of 5 stars

Love my Croatia flags

Love my Croatia flags! They made sure my product was in stock and shipped it all together. As soon as it was in stock, I received the product. Qualities is great and I would recommend them for any flags.

March 25, 2026
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Reply from Flags.com

Thank you so much for the kind words!

We’re really glad we could get your Croatia flags shipped out together as soon as they were back in stock. Timing and communication matter, and it’s great to hear that came through on your order.

And we appreciate you calling out the quality too. That’s something we take seriously since a well-made flag really does make all the difference when it’s flying day after day

Thanks again for the recommendation; it means a lot to us. If you ever need anything else, whether it’s another international flag or something custom, we’re here to help!

Rated 5 out of 5 stars

Quality of product and prompt delivery…

Quality of product and prompt delivery is why Flags.com deserves a five-star rating.

March 27, 2026
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Reply from Flags.com

Thank you so much for the kind words!

We’re really glad to hear you were happy with both the quality of the flag and the delivery. That’s exactly what we strive for, and it means a lot that you took the time to share your experience.

We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Great product

Great product, great communication, quick delivery. Highly recommend!!

March 24, 2026
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Reply from Flags.com

Thank you so much for your kind words!

We really appreciate you taking the time to share your experience. Great communication and fast delivery are exactly what we strive for, so it means a lot to hear that reflected in your order.

Enjoy your flag, and please don’t hesitate to reach out if we can help with anything down the road!

Rated 5 out of 5 stars

Always excellent service

Always excellent service. Flags are made with love.

March 27, 2026
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Reply from Flags.com

Thank you so much for your kind words!
We’re truly delighted to hear that you’ve consistently had an excellent experience with us. Knowing that you feel our flags are made with love means a great deal to our team, as we put genuine care and attention into every piece we create.

Your support and trust motivate us to keep delivering the high-quality service and craftsmanship you expect. If there’s ever anything we can do for you in the future, we’ll be more than happy to help.

Thanks again for taking the time to share your feedback, it’s greatly appreciated!

Rated 5 out of 5 stars

I was very happy with my order

I was very happy with my order. I noticed that I accidentally ordered 2 South Korean flags by mistake, but don't wish to go to the trouble to return.
Finally, the USA flag I ordered didn't come with a flagpole, which looked like a pole was included in the photo.

March 20, 2026
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Reply from Flags.com

Thank you for your review and for your support! We’re glad to hear you were happy with your order overall.

We appreciate your feedback. We hope your flags are displayed proudly and continue to bring enjoyment!

Rated 2 out of 5 stars

Frayed in first couple days in 10 mph…

Frayed in first couple days in 10 mph wind

March 20, 2026
Flags.com logo

Reply from Flags.com

Thank you for taking the time to share your feedback. We’re sorry to hear that the item began fraying after only a couple of days, especially in winds around 10 mph. That’s definitely not the level of durability we want our customers to experience.

We were able to locate your order and are already looking into this, so we can make it right.

We appreciate you bringing this to our attention. Feedback like yours helps us continue improving our products and the experience we provide to our customers.

Rated 5 out of 5 stars

Beautiful well made flag

Beautiful well made flag. Shipping was very fast. Great shopping experience!

March 20, 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your kind words! We’re delighted to hear that you’re happy with the quality of your flag and that your order arrived quickly. It means a lot to know you had a great shopping experience with us. We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery
Fair prices

March 17, 2026
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Reply from Flags.com

Thank you for your great feedback! We’re so pleased to hear you were happy with the super fast delivery and our fair prices. Your support means a lot to us, and we look forward to serving you again soon.

Rated 1 out of 5 stars

Terrible quality for the price

Terrible quality for the price. Silkscreened only, not sewn.

March 16, 2026
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Reply from Flags.com

We’re sorry to hear you were disappointed with the flag. The product description on our website does note that this item is a digitally printed flag rather than a sewn or appliquéd flag. Digitally printed flags are a common option that allows for detailed designs at a more affordable price point. We appreciate your feedback and will continue working to ensure our product details are as clear as possible.

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thank you for your wonderful feedback! We’re so glad to hear that you think so highly of both our company and our products. Your support truly means a lot to us, and we’re grateful you took the time to share your experience. We look forward to serving you again!

Rated 5 out of 5 stars

great service

great service. thanks

March 17, 2026
Flags.com logo

Reply from Flags.com

Thank you for your kind words! We’re really glad to hear you had a great experience with our service. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Easy to order.Great pricing

Easy to order.Great pricing. Shipping time was awesome. Will definitely use again.

March 15, 2026
Flags.com logo

Reply from Flags.com

Thanks so much for your kind words! We’re thrilled to hear you found the ordering process easy, the pricing competitive, and the shipping impressively fast. It means a lot to know you had such a positive experience, and we truly appreciate your support. We look forward to serving you again!

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