Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great experience!

Great selection, quick service, excellent quality.

March 16, 2026
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Reply from Flags.com

Thank you for your wonderful review! We're so glad to hear you had a great experience with us. It's fantastic to know that our selection, quick service, and quality all met your expectations. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

My go to flag company.

Excellent quality. My flag is up 365 days a year, so it goes through every weather condition. Durable and the color stay bright. This is my 4th flag from Flags.com.

March 16, 2026
Rated 5 out of 5 stars

Awesome quality

Awesome quality. Great flag. And best thing made in the U. S. A.

March 16, 2026
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Reply from Flags.com

Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with the flag's awesome quality. It’s especially great to know that the fact that it’s made in the U.S.A. means something to you. That is something we take great pride in.

We truly appreciate your support and are glad the flag met your expectations. If there is ever anything else we can help you with, we would love to hear from you again!

Rated 5 out of 5 stars

Great quality flag

Great quality flag! Shopped in time to fly for St Patrick’s Day! Thank you!

March 12, 2026
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Reply from Flags.com

Thank you so much for the great review! We’re delighted to hear you loved the flag's quality and that it arrived in time for St. Patrick’s Day. We really appreciate your support and hope it added something special to the celebration.

Rated 5 out of 5 stars

Great service

Quick shipping. The flags look great at our veterans memorial.

March 13, 2026
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Reply from Flags.com

Thank you so much for your kind words! We're really glad to hear that your order arrived quickly and that the flags look great at your veterans' memorial. It means a lot to us to know our products are being used in such a meaningful place. We truly appreciate your support and are honored to be a small part of honoring those who served. If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Old Glory

I have always had a good experience with Flags.com. The quality of the flags is always top shelf and the prices competitive and reasonable.

March 9, 2026
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Reply from Flags.com

Thank you for your continued support! We're so glad to hear that you've consistently had great experiences with Flags.com. It’s wonderful to know that the quality of our flags and our competitive pricing have met your expectations. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great folks!

Great folks, great products Made In USA, great personal service from Nikki and the team at flags.com!

March 10, 2026
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Reply from Flags.com

Thank you for the kind words. We really appreciate you taking the time to share this!

I will be sure to pass this along to Nikki and the team. We take a lot of pride in offering American-made products and making sure our customers feel taken care of every step of the way.

If you ever need anything down the road, please don’t hesitate to reach out. We are always here to help.

Thank you again for your support!

Rated 5 out of 5 stars
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Reply from Flags.com

Thank you so much for your kind words! We’re thrilled to hear that you love both the flags and the service. That’s exactly what we strive for. It means a lot to know we’re delivering a great experience from product to customer care. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Quick and easy

Site was easy to navigate. Price was reasonable and delivery was exceptionally quick.

March 5, 2026
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Reply from Flags.com

Thank you for your wonderful review! We're delighted to hear that you found the site easy to navigate and that the pricing and delivery met your expectations. Providing a quick, smooth, and reliable experience is exactly what we aim for, so it’s great to know we delivered. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Exactly what we needed

You have exactly what we needed.
We love that the flags are made in the USA. Thank you!

March 4, 2026
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Reply from Flags.com

Thank you for the wonderful review! We’re so glad to hear you found exactly what you needed. It means a lot to us that you appreciate our American-made flags—we’re proud to offer products made right here in the USA. Thank you for your support, and we hope to serve you again in the future!

Rated 5 out of 5 stars

Updated review - Nikki resolved issue

Once Nikki received the photos, she reviewed and resolved the problem in a timely fashion!

Correct flagpole had been shipped and will be delivered next week!

February 23, 2026
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Reply from Flags.com

Thank you for the update! We're glad to hear that Nikki was able to review the photos and resolve the issue quickly. It's great that the correct flagpole has now been shipped and will be delivered next week. We truly appreciate your patience throughout the process, and we’re happy Nikki could help make things right. If you need anything else once it arrives, please don’t hesitate to reach out!

Rated 5 out of 5 stars
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Reply from Flags.com

Thank you for your kind feedback! We’re really glad to hear that you found our product to be both of good quality and a good price. Providing great value without compromising on quality is something we work hard to achieve, so it’s wonderful to know it made a positive impression on you.

We truly appreciate you taking the time to share your experience and look forward to serving you again in the future!

Rated 4 out of 5 stars

4 stars

Somewhat on the pricey side---minimum purchase to ship free,

February 27, 2026
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Reply from Flags.com

Thank you for your review! We really appreciate you taking the time to share your feedback.

We understand that the minimum purchase required for free shipping can feel a bit high, and we appreciate you pointing that out. Our goal is always to balance offering quality products with reliable shipping options, and feedback like yours helps us evaluate how we can continue improving the overall experience.

We’re grateful for your support and hope to serve you again soon! If you ever have questions or need assistance, our team is always happy to help.

Rated 5 out of 5 stars

I search out American companies

I search out American companies. It means a lot to me to buy an American flag made in America by Americans! Thank you for great advertising!

February 10, 2026
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Reply from Flags.com

Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. It means a great deal to us to know that our commitment to providing American flags here in the USA resonates with customers like you who intentionally support American-made products.

We're also glad to hear that our advertising helped you find us and made a positive impression. Thank you again for your support and for choosing a flag made in America by Americans. It means a lot to our entire team!

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thank you so much for the 5-star review! We're thrilled to hear that you’re happy with the flags and that they arrived quickly. Providing high-quality products with fast delivery is something we work hard to achieve, so it’s great to know we met your expectations.

We truly appreciate your support and hope you enjoy your flags. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

The flags arrived very quickly with no…

The flags arrived very quickly with no hassle on the order! Huge variety of anything you would want.

February 26, 2026
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Reply from Flags.com

Thank you for the wonderful 5-star review! We’re so glad to hear that your order arrived quickly and that the process was hassle-free. It’s also great to know you enjoyed the wide variety we offer. We work hard to make sure customers can find exactly what they’re looking for.

We truly appreciate your support and look forward to serving you again in the future!

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