I was a bit nervous since shipment was coming from China and I only had a few days to order and get to Hawaii. Hieu was exceptional in providing customer service and I got my water bottles 2 days ear... See more
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Review summary
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What people talk about most
Based on these reviews
First class customer service in each step of the process. Nick Mahalaris guided me through the process and even helped in creating a higher level of efficiency in how the flash drives we purchased wi... See more
Company replied
Everything was as expected based on the complimentary sample sent before ordering. Fit and finish are excellent, and our podcast logo looks fantastic on the black Vector Power Bank. We are using it as... See more
Company replied
Company details
- Promotional Item Store
- Business to Business Service
- Computer Accessories Store
- Drives and Storage Service
- Gift Shop
- Hobby Store
About Flashbay
Written by the company
Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.
Why Choose Flashbay?
- Fastest Lead Times
- Free Samples (Next Day)
- Instant Quote (in 15 min.)
- Factory Direct Prices
- 10 Unit Minimum Order
- Direct Manufacturer
- ISO 9001:2015 certified
- 10 Year Warranty
Get Quote
Written by the company
Contact info
Flashbay Inc. 569 Clyde Avenue, Unit 500, Mountain View, CA 94043, United States
- contact@flashbay.us
- www.flashbay.com
5.0
Excellent
19K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great Service
I had custom totes made by Flashbay and couldn’t be happier with how they came out. The quality exceeded our expectations, the customization looks fantastic, and communication throughout the process was smooth and efficient. We’d definitely order from them again.
February 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service
Excellent service. Had some custom flash drives made and was very pleased with the high level of customer service and the quality of the product. I will definitely use them in the future.
November 10, 2025
Reply from Flashbay
Hello AM,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
Quick delivery, items as expected
We got some drones as swag for a conference. They came quickly and as expected.
January 28, 2026
Reply from Flashbay
Hello Kevin,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
Great customer service
Great customer service, very responsive and professional through the whole process with Marcus.
Great quality products
January 27, 2026
Reply from Flashbay
Hello Elizabeth,
It’s great to hear that Marcus was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Reply from Flashbay
Hello Mike,
It’s great to hear that Cole was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Excellent service, Great experience
This was a re-order, an Sierra took care of everything.
The order was accurate, on time, and quality was superior.
January 27, 2026
Reply from Flashbay
Hello Terry,
It’s great to hear that Sierra was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Smooth and Seamless
Eric Hoecker made the entire process extremely seamless! I couldn't have asked for better customer service!
January 23, 2026
Reply from Flashbay
Hello Hannah,
It’s great to hear that Eric was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Good product value & service
Good product value. Excellent communication and support from Rachel at Flashbay. Would use them again
January 27, 2026
Reply from Flashbay
Hello John,
It’s great to hear that Rachel was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Great timely service from beginning to end. Product is just what we needed.
I got a quick response with a quote, timely follow up, and my order was put through very quickly with Marcus. He followed up to make sure I was happy with the product and service. I ordered flash drives with our logo to hand out to our clients as a follow up to their meeting and to hold valuable documents on their person if they are caring for a loved one to have POAs close at hand in a pinch or for themselves.
January 26, 2026
Reply from Flashbay
Hello Customer,
This is what we love to hear!
It’s great to hear that Marcus was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
First Class Customer Service and Finished Product
First class customer service in each step of the process. Nick Mahalaris guided me through the process and even helped in creating a higher level of efficiency in how the flash drives we purchased will be used. Finished product was as we had designed it, and works without flaw. Look forward to dealing with Flashbay in the future for this and other needs.
January 23, 2026
Reply from Flashbay
Hello Steven,
This is what we love to hear!
It’s great to hear that Nick was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
Reply from Flashbay
Hello Laurie,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
So accommodating!
Customer service (Leslie Marcum) was excellent to work with. Her and the team met all of our needs and went above and beyond to make the experience easy and accommodating.
January 22, 2026
Reply from Flashbay
Hello RR Masonry & Hardscape,
Thank you for your kind words.
It’s great to hear that Leslie was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Jill is always quick to respond and…
Jill is always quick to respond and offer solutions or confirmations where needed
January 21, 2026
Reply from Flashbay
Hello Michelle,
It’s great to hear that Jill was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Excellent Customer Service
The team was extremely communicative. Every question that I had was answered promptly and thoroughly.
January 16, 2026
Reply from Flashbay
Hello Meyonka,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
Awesome Experience
Max Tumpson was an EXCELLENT point of contact for creating my order. He was thorough, fast and communicative. The art department did an awesome job on the final product. I will absolutely be using Flashbay again in the near future.
January 14, 2026
Reply from Flashbay
Hello Jules,
Thank you for your kind words.
It’s great to hear that Max was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management
Great products and customer service
Working with Marcus and the Flashbay team made the choice for our purchase so easy. We loved the products from our first purchase so much that we ordered the same for a second project. Fantastic quality and great customer service.
January 12, 2026
Reply from Flashbay
Hello Dr. Beth,
It’s great to hear that Marcus was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your repeated business, and look forward to working with you next time!
-Flashbay Management
Flashbay was very communicative…
Flashbay was very communicative throughout the entire process. They listened to my comments on the design and quickly replied. The order shipped quickly and they followed up to ensure I received it and was happy with the items. Highly recommend!
January 9, 2026
Reply from Flashbay
Hello Kimm,
That is Flashbay for you!
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management
Excellent product and service
We are very satisfied with the product and the service. Marcus was very responsive to our questions and requests and the product was received on time and perfectly as advertised. In fact, the product actually arrived a day or two earlier than promised. We are very impressed with Flashbay's service, business, and products. We will definitely be reaching out to them again when we need more branded merchandise. We look forward to doing business with them again.
November 10, 2025
Marcus was great to work with
Marcus was great to work with. When he wasn't available he had other reps help me. Everyone helped me make the right decision on what products to buy. Great quality!
January 8, 2026
Reply from Flashbay
Hello Audrey,
This is what we love to hear!
It’s great to hear that Marcus was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management
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