Flavourly Reviews 

7,562
•
TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I'm absolutely fuming with Flavourly. They promised me a "personalised" selection of drinks, but it was clearly just a random assortment of whatever they had in stock!

Rated 4 out of 5 stars

I like getting an occasional case of different beers from Flavourly and I can’t recall any I didn’t like, except maybe a floral beer that was just slightly too weird for me. The deliveries usually arr... See more

Rated 5 out of 5 stars

Love the flexibility of Flavourly as there’s no subscription, you just dip in when you need to. The beers are interesting and varied. You can go with Flavourly’s suggestions or build your own case and... See more

Company replied

Rated 5 out of 5 stars

I am a regular customer. Never had a problem other than some of the beers in the mixed cases were disappointing. Good value, good website, good delivery, discount offers even better value. I now have... See more

Company replied

Company details

  1. Beer Distributor

About Flavourly

Written by the company

Flavourly collaborates with top craft brewers to bring you a selection of quality, great-tasting craft beers. These are brewed fresh, exclusively for the Flavourly community and delivered to you at unbeatable value.

  • Incredible selection
  • Award-winning breweries
  • FREE delivery (no minimum order)

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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4.1

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Rated 1 out of 5 stars

how do i know that this product will…

how do i know that this product will fit my allergies. you say that you are giving me products i need, but what if i cannot consume them? i think i should be able to consume the product if im going to be paying for it.

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

No proactiveness or followups

No proactiveness with my ongoing issue. I am still having to chase. Order was supposed to be delivered Friday, didn't arrive. Saturday I was told there was a delay. Monday I was told the parcel was lost. Tuesday I was told the parcel was being sent back and that flavourly had gone into Liquidation. Still none the wiser as to whats happening. I've had no refund or any reference number to track the issue.

September 22, 2023
Rated 5 out of 5 stars

My husband likes to try the real ales

My husband likes to try the real ales. He loves all the different IPA's. I can't always afford the big packs, so when a smaller, reasonably priced one comes along, I grab it. He gets really excited to see which ones are in the box. The delivery is always pretty quick too. Thank you

September 10, 2023
Rated 4 out of 5 stars

Great value for money

Great value for money, I have used flavourly since 2020 as I like to have a fridge full of beer and I don't like it all to be the same. From my research Flavourly is the best value out of it's competitors for beer subscriptions, and while it's not as experimental as some of its competitors, it is significantly cheaper. The main compromise is on delivery times, but that's part of getting the value.

September 1, 2023
Unprompted review
Rated 2 out of 5 stars

Expect to get very thirsty

Order for my case of beer stayed delivery in 2-3 days. When not delivered, checked website which stated, ‘Due to demand order delivery 5-10days’. Been 10 days now and still no beer. Complained and just got generated response. Crap service but hasn’t stopped them sending me adverts every day for more cases. I note the adverts don’t say you might get very thirsty waiting for it to arrive! Frustrating and very disappointing, I’ve been a regular customer for some time, but I’m going elsewhere until they sort their logistics out!

August 18, 2023
Unprompted review
Rated 3 out of 5 stars

Beer

Beer, once it arrived was it's usual tasty high standard, but the long delay after order was placed and paid for, was unacceptable, not for the delay as such, but the total lack of communication, with response to Twitter or my e-mails. Please improve your customer relationships, loyalty is key to successful businesses

July 7, 2023
Rated 1 out of 5 stars

A long wait for an incomplete order

The value of the case was fine, but it took so long to arrive I almost forgot I ordered it to begin with.

What arrived was also several cans short of what i ordered. I wasn't in the mood to go through the hassle of getting the extra ones, so just left it, but unlikely to order again from here now.

July 6, 2023
Rated 5 out of 5 stars

The best

Always a speedy service. Especially love the Alt Bier. Reminds me of my military downtime in Germany.

July 6, 2023
Rated 1 out of 5 stars

Terrible service

Promised 5 day delivery for a present. Took nearly 2 weeks. No offer to expedite in spite of being informed of the inconvenience caused.

July 27, 2023
Rated 1 out of 5 stars

Order took forever to arrive and shambolic customer service

Order took forever to arrive, tried to cancel it three times since was originally bought as a leaving present for a colleague but colleague had left two weeks before it arrived, no response from customer service on any occasion. Good at sending out spam emails though. Shambolic. Wouldn’t use flavourly again if you paid me.

July 4, 2023

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