Very happy with your service , helpful staff and good to be able to speak on the phone ! Unfortunately in the Autumn of 2025 I had to cancel my holiday, after I had gathered all the relevant informa... See more
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I've now used Flexicover for my travel insurance twice and have been very happy with their service. They were able to cover all of my pre-existing medical conditions at a reasonable price, which gave... See more
Flexicover is my go-to insurer for travel insurance. Quick and easy to arrange cover with them as you prepare your future travel plans or need to quickly put cover inplace for an urgent journey abro... See more
Always helpful...Always contactable , Always competitive prices for their Travel Insurance products...As a long standing customer they are a pleasure to deal with.Thk- U FLEXICOVER❣️
Company details
About Flexicover Travel Insurance
Written by the company
Flexicover is one of the UK’s leading travel insurance providers. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and uncomplicated service. We believe choosing the right holiday insurance is just as important as choosing the right holiday destination. That’s why we provide a wide range of policies, so you can pick the most appropriate insurance cover to suit your needs.
Why choose Flexicover?
Written by the company
- Benefits of Choosing Flexicover
- - 24/7 Emergency Medical Helpline - 100+ Activities Covered As Standard - Up to £10m Medical Cover Per Person - Up to £5,000 Cancellation Cover Per Person
- Featured in the Which? Best Rate Tables
- To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Call Centre
- Our friendly customer service team is ready to assist! If you have any questions or would like to speak with someone directly, feel free to give us a call at 0333 005 1071. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- www.flexicover.co.uk
Flexicover Travel Insurance
4.7
Excellent
2K reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have used flexicover for over 10…
I have used flexicover for over 10 years without incident but this year I had a phone stolen which I'm finding very difficult to sort a claim don't think il be using again
January 5, 2024
Reply from Flexicover Travel Insurance
Hi Mike,
Thank you for taking the time to leave us a review. We would like to look into this. Please email in to responses@tifgroup.co.uk with your DOB, surname, postcode and reference number.
Kind regards,
Sam
Good site
Good site , easy to navigate , good clear easy to use pages ! Will use a gain :)
January 8, 2024
Clarity of web site
Clarity of web site, ease of data entry and overall service provision
December 30, 2023
All ok and you gave me a reminder a few…
All ok and you gave me a reminder a few days before I left for Norway. I’ll be going to the Algarve in February for 2 weeks so when I get back to the UK ill contact you for this, kind regards and Happy Xmas!
December 27, 2023
I have used you before covid.and this…
I have used you before covid.and this is are first holiday abroad since then.i looked around and youare still the best for us.
December 17, 2023
Great price always buy my policy from…
Great price always buy my policy from flexicover
December 16, 2023
Easy procedure…
I made my request for travel insurance over the phone as I had some health conditions to explain.
The person I spoke with explained everything to me an I agreed on an annual insurance policy.
I have also booked a holiday for 22/12/23-29/12/33 to Tunisia.
December 15, 2023
Very disappointing
Very disappointing. No out of hours care. Office closes at 5.30 with no follow up care. This is unacceptable for any insurance company, especially as you have to consider time differences in other countries. I wanted to add a country as a one-off to my annual insurance and was unable to reach anybody so I had to purchase a whole new policy and was refused a refund.
November 23, 2023
Reply from Flexicover Travel Insurance
Hi, thank you for taking the time to leave us a review.
We are sorry that you had difficulties amending your policy.
We would like to look into this further. Please email in to responses@tifgroup.co.uk with you surname, date of birth and postcode.
Kind regards,
Sam
Always good quotes that cover all our…
Always good quotes that cover all our medical needs.
October 23, 2023
Great insurance
Great insurance for anyone who has an illness a lot cheaper than the ones advertised on tv Highly Recommended
October 3, 2023
Unprompted review
Best cover at reasonable price
After searching numerous insurers FLEXIcover offered the best deal and cover than all the others at a reasonable price
October 20, 2023
Friendly efficient and helpful.
October 20, 2023
Reasonable value
Application was straight forward, including cover for current health issues. Reasonable price compared to some outlandish quotes that we had!
October 13, 2023
Firstly how can I give an honest…
Firstly how can I give an honest opinion has we are still on holiday so until we arrive back home safely then I will leave you a proper and honest review as you are supplying travel insurance while we are away. I hope this message is helpful to your states
September 25, 2023
Have used this company many times very…
Have used this company many times very competitive and easy to use unfortunately had to make a claim and this was dealt with promptly. Highly recommended
August 18, 2023
Unprompted review
Never received the promised email…
Never received the promised email confirmation of cover ☹️
September 25, 2023
Reply from Flexicover Travel Insurance
Hi Phil,
We are sorry to hear that your email confirmation did not come through. Please could you email in to responses@tifgroup.co.uk confirming your surname, DOB and postcode and we will send your documents through to you.
Thank you
Lewis
Helpful and efficient
September 3, 2023
It was clear and straightforward.
September 8, 2023
Website clear and easy to manoeuvre
Website clear and easy to manoeuvre. Fair price too
August 29, 2023
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