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Flexicover Travel Insurance Reviews 

2,241
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very happy with your service , helpful staff and good to be able to speak on the phone ! Unfortunately in the Autumn of 2025 I had to cancel my holiday, after I had gathered all the relevant informa... See more

Rated 5 out of 5 stars

I've now used Flexicover for my travel insurance twice and have been very happy with their service. They were able to cover all of my pre-existing medical conditions at a reasonable price, which gave... See more

Rated 5 out of 5 stars

Flexicover is my go-to insurer for travel insurance. Quick and easy to arrange cover with them as you prepare your future travel plans or need to quickly put cover inplace for an urgent journey abro... See more

Rated 5 out of 5 stars

Always helpful...Always contactable , Always competitive prices for their Travel Insurance products...As a long standing customer they are a pleasure to deal with.Thk- U FLEXICOVER❣️

Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About Flexicover Travel Insurance

Written by the company

Flexicover is one of the UK’s leading travel insurance providers. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and uncomplicated service. We believe choosing the right holiday insurance is just as important as choosing the right holiday destination. That’s why we provide a wide range of policies, so you can pick the most appropriate insurance cover to suit your needs.

Why choose Flexicover?

Written by the company

Benefits of Choosing Flexicover
- 24/7 Emergency Medical Helpline - 100+ Activities Covered As Standard - Up to £10m Medical Cover Per Person - Up to £5,000 Cancellation Cover Per Person
Featured in the Which? Best Rate Tables
To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Call Centre
Our friendly customer service team is ready to assist! If you have any questions or would like to speak with someone directly, feel free to give us a call at 0333 005 1071. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Contact info

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom

  • www.flexicover.co.uk

Flexicover Travel Insurance

Cover starts from under £10 – get your quote now

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,241)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Telephone enquiry

The person I spoke to was very helpful and efficient and covered all the details required to obtain a worldwide holiday insurance quote.

June 25, 2024
Rated 4 out of 5 stars

Adequate insurance cover for us

Adequate insurance cover for us, with our medical histories, at a reasonable price.
You could get additional cover, optionally, but we didn't need it.
Have used Flexicover before and will definitely consider them again.

April 20, 2024
Rated 5 out of 5 stars

We have found Flexicover to be a very…

We have found Flexicover to be a very good organisation to arrange our travel insurance with. They have been thorough in discussing our insurance requirements and reviewing medical issues and where extra cover is required. Eg for cruise trips. When we needed to make a claim this was dealt with swiftly and efficiently.

April 22, 2024
Rated 4 out of 5 stars

Did this travel insurance on line…

Did this travel insurance on line everything went well and easy to do.but when I payed with my card I never received an e-mail of my policy or to say payment had gone through.so I had to give them a call to sort it out which they did very quickly.got my e-mail straight away and also the policy through the post.

April 3, 2024
Rated 5 out of 5 stars

Really good for Allergies !

I’ve been using this company for years for mine and my kids holiday insurance. Now my kids are grown up they continue to use this company.
All done online, it’s quick and hassle free and the best of it is I know we are all covered. Be aware that some insurance providers don’t cover anaphylaxis ( severe allergies) we have holiday insurance with our bank but it doesn’t cover allergies. I would highly recommend flexicover.

March 23, 2024
Rated 1 out of 5 stars

Would never use this company again as…

Would never use this company again as the insurance company that they use Collinson. Don’t pay out a claim in full and try every trick in the book not to pay. Nothing but stress for the last nine months now having to take them to the ombusman Mind you, I don’t hold out much hope as I think they’re all in it together often wonder is it worth taking out an insurance policy just a complete rip-off

February 3, 2024
Unprompted review
Flexicover Travel Insurance logo

Reply from Flexicover Travel Insurance

Hi,

Thank you for taking the time to leave us a review. Please email in to responses@tifgroup.co.uk with your reference number, DOB, surname and postcode.

Kind regards,
The Flexicover Team

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