Very happy with your service , helpful staff and good to be able to speak on the phone ! Unfortunately in the Autumn of 2025 I had to cancel my holiday, after I had gathered all the relevant informa... See more
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I've now used Flexicover for my travel insurance twice and have been very happy with their service. They were able to cover all of my pre-existing medical conditions at a reasonable price, which gave... See more
Flexicover is my go-to insurer for travel insurance. Quick and easy to arrange cover with them as you prepare your future travel plans or need to quickly put cover inplace for an urgent journey abro... See more
Always helpful...Always contactable , Always competitive prices for their Travel Insurance products...As a long standing customer they are a pleasure to deal with.Thk- U FLEXICOVER❣️
Company details
About Flexicover Travel Insurance
Written by the company
Flexicover is one of the UK’s leading travel insurance providers. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and uncomplicated service. We believe choosing the right holiday insurance is just as important as choosing the right holiday destination. That’s why we provide a wide range of policies, so you can pick the most appropriate insurance cover to suit your needs.
Why choose Flexicover?
Written by the company
- Benefits of Choosing Flexicover
- - 24/7 Emergency Medical Helpline - 100+ Activities Covered As Standard - Up to £10m Medical Cover Per Person - Up to £5,000 Cancellation Cover Per Person
- Featured in the Which? Best Rate Tables
- To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Call Centre
- Our friendly customer service team is ready to assist! If you have any questions or would like to speak with someone directly, feel free to give us a call at 0333 005 1071. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- www.flexicover.co.uk
Flexicover Travel Insurance
4.7
Excellent
2K reviews
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Mobile phone water damage not included
I have phoned after coming back from Hols , my mobile phone got water damaged in swimming pool and unfortunately after 15min on the phone i was told my MOBILE PHONE damage s not included in my standard insurance despite that i beleive it should be coverd under personal belonings as per my policy but i was told by customer service its not included because that is extra as under "Gadet" but when going through the booking system when purchasing i havent noticed anything likle that . When went through my policy details i beleive it is covered under personal belonings but anyway my phone wasnt worth it much but still the whole point. I Seriously dont understand. Sorry but I would not recommed it and wont buy again.
November 1, 2024
Unprompted review
Reply from Flexicover Travel Insurance
Hi,
Thank you for taking the time to leave us a review and I am sorry to learn you have been informed there is no cover for gadgets under your policy.
So I can look into this further for you, please can I ask that you contacted us on responses@tifgroup.co.uk and provide your full name and policy reference number.
Kind regards,
Claire
Flexicover Team
Reasonable price for pre-existing medical conditions
Didn't require to contact them but just the reasonable price of insurance for pre-existing medical conditions.
October 27, 2024
Simple and easy to use even with…
Simple and easy to use even with medical screening… and fair price for a good policy…
October 11, 2024
We needed to make a claim but the…
We needed to make a claim but the process is not very user friendly.
September 27, 2024
Reply from Flexicover Travel Insurance
Hi Patrick,
Thank you for taking the time to leave us a review and I am sorry to learn you have not found the claims process easy. We have sent you an email to go through this further with you.
Kind regards,
Claire
Flexicover Team
I found Flexicover easy to use and…
I found Flexicover easy to use and cover with a price I could afford
September 13, 2024
my hols away
quick and easy to do on line or to speak to a person all ways helpful used Flexi cover before.
September 10, 2024
quick and easy
September 9, 2024
Clear and concise paperwork
Clear and concise paperwork, easy to understand all important contact details easy to follow. Would not hesitate to use company again for next trip
September 2, 2024
Easy to book insurance clear to…
Easy to book insurance clear to understand and competitive price
August 15, 2024
Most years I have booked my travel…
Most years I have booked my travel insurance with Flexicover easy to apply competitively price would recommend giving the a try
August 5, 2024
Very impressed.
I have used Flexi cover before, last year, so went back to them for this year's travel. It was easy to book on line. Sadly I had to make a claim on my return, which was dealt with efficiently, I am very impressed.
July 9, 2024
always reliable
August 12, 2024
Don’t waste your money, it’s a scam
I have been a customer for 5 years now, buying an annual policy each year.I was caught up in the shut down two weekends ago, stuck in a Milan airport for three days. I had 5 flights delayed and cancelled over the three days and never made it to my final destination of Bacău. In the end I had to return home and paid £439.00 for the pleasure of an Aer Lingus flight to Dublin.As you would imagine I was sure my travel insurance was going to give me some compensation for the loss of my trip and the flights I haven’t had refunded from Aeroitalia and Easy Jet. But no not a penny. I applied via the portal, making separate claims for the different issues. I was told by a very aggressive female member of staff who called me, that I didn’t have a claim for anything. Disappointed doesn’t come near it. To anyone reading this Don’t waste your money, go somewhere else for travel insurance. It’s a take on !!
August 1, 2024
Reply from Flexicover Travel Insurance
Hi Karen,
Thank you for taking the time to leave us a review.
We would be more than happy to contact Collinson the appointed claims provider on your behalf, to try and get you some further assistance or answers to your questions.
Please send your full name, DOB, postcode and reference number to repsonses@tifgroup.co.uk, or alternatively you can contact them directly here - https://www.collinsongroup.com/en/contact-us
Kind regards,
The Flexicover Team
Easy to set up
July 22, 2024
No issues with Flexicover having used…
No issues with Flexicover having used it on a few occasions before. Always reasonably priced with good options of cover.
July 18, 2024
Flexi is the best
Have used Flexi cover a few times and will continue to use , fast and reasonable price. Keep it up “ Flexi “ .
July 17, 2024
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