An amazing range of labels and now our one stop place to buy from. The types available are impressive. Whether plain stock, coated, inkjet, laser, etc, the range of finishes, including different adhe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So this wasn't the biggest order on their books by any means. However, it was dealt with as though it was their most important transaction and was expedited with alacrity. It arrived with me well pa... See more
I have used Flexilabels for around three years now to print labels for my candle business. I have many variations and through their excellent comms and dealing with friendly staff directly via email a... See more
Company replied
It's a real shame. Previously used Flexi Labels and had a great experience so re-ordered. Ordered some printed labels on the 30th July, didn't receive any communication regarding approving a proof so... See more
Company details
Written by the company
Being the first choice for short run full colour printed labels, we’ve been supplying to all type of high street retail shops, offices, small businesses and corporate companies. We provide a personal design service, competitive prices and fast turnaround across the UK and Europe. We have a vast range of products to suit all type of food packaging, logistical, pharmaceutical and promotional products. Why not get in touch if you have an enquiry and our friendly customer service team will be happy to help you. Thank you from Flexi Team.
Contact info
Unit 7-10 Newark East, Newark Road, Fengate, Peterborough, PE1 5WJ, Peterborough, United Kingdom
- 01733 646 290
- info@flexilabels.co.uk
- www.flexilabels.co.uk
4.0
Great
2K reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as always
Excellent service as always. Reliable, fast and well packed.
June 28, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are pleased to hear you were happy with the quality of our service and we hope to work with you again soon. Kind regards Flexi Team.
Very fast delivery and a pleasure to…
Very fast delivery and a pleasure to buy from… many thanks 😊
June 9, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are happy you were impressed with our speedy delivery and customer service. Kind regards Flexi Team.
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are happy to hear you had such a positive experience with our team and we hope to work with you again. Kind regards Flexi Team.
Fantastic!
We have used Flexi Labels on a couple of occasions now and both times have been fantastic! Our first order was delayed but Flexi Labels kept us informed on what was happening. The second time we ordered the incorrect labels, we used the live chat function on the website and Andrew was super helpful! The products are high quality and affordable. The website is easy to use, I especially love that you can search for labels based on your printer! All around a fantastic company to work with. We look forward to using Flexi Labels in the future, thank you from Tinman Steels Ltd!
May 15, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are delighted to hear you had such a good experience with us and we have passed on your positive feedback to Andrew. We hope to work with you again soon. Kind regards Flexi Team.
Excellent
Very good value for money, they arrived by the date given and were well packaged.
January 12, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are happy to hear you think our labels are very good value for money and we hope you continue to choose to work with Flexi Labels in the future. Kind regards Flexi Team.
I have ordered from Flexi Labels a…
I have ordered from Flexi Labels a number of times and the order has always been dealt with efficiently and the items dispatched promptly. I highly recommend.
May 4, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. Thank you for recommending us, we are very happy you continue to have such a positive experience with us. Kind regards Flexi Team.
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are pleased to hear you were delighted with both the product and service provided by our team. Kind regards Flexi Team.
Really odd sizes and requirements…
Really odd sizes and requirements fulfilled with no stress.
April 27, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. At Flexi Labels we go out of our way to provide the best service for our customers and we are pleased to hear you had a positive, stress-free experience. Kind regards Flexi Team.
A no problem experience
A no problem experience. Exactly as ordered and just what we wanted
April 5, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are delighted to hear you had such an easy and positive experience when working with us. We hope you choose to work with us again. Kind regards Flexi Team.
first time using flexi labels and it…
first time using flexi labels and it was really easy.
ordering online, easy to find what you needed and a fast delivery time and package was well protected arrived in one piece.
April 6, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are pleased to hear you had such a positive and stress-free experience when you ordered with us. We hope to work with you again. Kind regards Flexi Team.
The labels are excellent.I
The labels are excellent.Its a pity that they cant be supplied as single labels.
The design and drafting of templates was very frustrating and took about a week.I had to chase the order up thrice.The designer did a good job but it was a very long winded process.
March 23, 2023
Unprompted review
Great service and labels
Very helpful on the phone, labels great quality - very happy customer
March 29, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We appreciate your positive feedback and are pleased to hear you had such a good customer service experience. Kind regards Flexi Team.
The designer was extremely helpful
The designer was extremely helpful, enabling me to get the exact design I wanted for our homemade apple juice bottle labels
April 4, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We have passed on your positive feedback to our design team and we hope to work with you again soon. Kind regards Flexi Team.
Second time purchasing
Second time purchasing from Flexi Labels. The first time I ordered I made a mistake but the team emailed to double check and quickly swapped the product over for me.
The product s have always been exactly as described and will be purchasing more.
March 24, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are pleased to hear you have chosen to use our services again and have had such a positive experience on both occasions. We hope you continue to chose Flexi Labels. Kind regards Flexi Team.
I am a regular customer at Flexi labels…
I am a regular customer at Flexi labels and will not look elsewhere for my candle business needs. The labels are really good quality and the process for ordering is simple.
Turnaround is always quick and the proofing system is spot on.
Highly recommended for any business needing top quality printed labels.
March 23, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are very grateful for your positive feedback and delighted to hear you choose to use our services regularly. We look forward to working with you again. Kind regards Flexi Team.
Flexi Labels are my go to label…
Flexi Labels are my go to label supplier. I have labels printed, and I buy blanks. The quality is always top notch. Perfect!
March 6, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are pleased to hear your feedback about the consistent 'top notch' quality of our product. This is very important to us. Kind regards Flexi Team.
Great labelsGreat labels. Great Service as always
Great labels. Great service as always
March 2, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are happy to hear you had such a positive experience with our service and product. Kind regards Flexi Team.
Flexilabels provide excellent quality…
Flexilabels provide excellent quality and service
March 10, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking the time to leave this review. We are pleased you are happy with the excellent quality of both the product and service from our team. Kind regards Flexi Team.
Excellent service - massively impressed
I contacted the sales team for a rush job of printed labels. The proof was produced and sent over for approval and the labels have been produced and dispatched same day for next day delivery. Massive thanks to the sales team but a special thank you to the production team for pulling out all the stops for us today to make this happen. We are first time users of Flexi Labels, really impressed with the service - will definately be back.
March 7, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking your time to leave us a review. We are glad that you recieved excellent service and that you are really impressed. We have shared your comments with the sales team and production team. We look forward to working with you in the future. Kind regards Flexi Team
Andrew is a legend - one of the best customer service experiences to date.
Andrew is a legend! One of the best customer service experiences I've had. I needed labels urgently and he moved mountains to ensure it happened. He's really communicative, goes above and beyond and is really on it. FlexiLabels, what an asset to your company!
March 6, 2023
Unprompted review
Reply from Flexi Labels
Hello, thank you for taking your time to leave us a review. We are very happy that you recieved amazing customer service, we have shared this with Andrew. We will always strive to deliver this level of service. We look forward to working with you in the future. Kind regards Flexi Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.