Flick Reviews 

209
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally professional, friendly, and courteous while thoroughly explaining every single step of the home inspection and pest control process. Many consumers appreciate the reliable scheduling, noting that technicians consistently arrive right on time and complete their assigned treatments with great efficiency and care. However, some people mentioned frustrating issues regarding customer communications, recurring billing surprises, and unexpected ongoing subscription charges after the initial period ended. Several reviewers also experienced severe difficulties when trying to reach customer support via phone or email to resolve disputes and manage their service agreements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their thoroughness, punctuality, and... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers praise the professionalism,... See more

Customer service

Consumers find customer service to be deeply divided, with some reviewers praising helpful staff like certain... See more

Customer communications

Users describe negative interactions with customer communications, expressing frustration over unreturned... See more

User experience

Customers had positive experiences with user experience, noting that the staff is consistently friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark P was very professional with his service today . We built our home 12 years ago here in Montrose and have had an inspection every year and Mark was the most thorough inspector we have ever had... See more

Company replied

Rated 5 out of 5 stars

Damien and Brad came around to conduct our annual pest spray. I was running a touch late which was my fault, they were legends about it and very nice. Flick did a great job as always and I would hig... See more

Company replied

Rated 5 out of 5 stars

Friendly and informative. Asked me before commencing termite inspection and general spray of pests if I had any concerns raised or any changes since last year. Ethan and Wagner always explained what t... See more

Company replied

Rated 5 out of 5 stars

Tracey H is so assisting us at Masada private hospital . She is experience, qualified and capable to to handle job . Always on time .we have no complain at all . Also nappy and sanitary units are alw... See more

Company replied


Company details

  1. Pest Control Service
  2. Homekill Service

Written by the company

Get Rid Of Pest Problems With Flick’s Highly Trained Experts! Providing safe and effective commercial and residential pest control and hygiene services to families and businesses.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(209)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Neisha was a very polite

Neisha was a very polite, friendly and efficient young lady. She explained what work was done and had a confidence that was very reassuring.

April 30, 2026
Unprompted review
Flick logo

Reply from Flick

Thank you for the 5-star review for Neisha, David!

Rated 5 out of 5 stars

Bikash from Flick

We had Bikash from Flick attend our home for our yearly spray. He was very professional, pleasant to deal & had a great knowledge on what was required.

April 30, 2026
Unprompted review
Flick logo

Reply from Flick

Hi Brad, Thanks for sharing your experience with Bikash!

Rated 5 out of 5 stars

Tracy Henderson has been servicing our…

Tracy Henderson has been servicing our hotel for years now. Always professional, always friendly & polite. Her work is of such a high standard we want to hire her!

April 24, 2026
Unprompted review
Flick logo

Reply from Flick

Hi Ms D McConchie, Thank you for the glowing review for Tracy!

Rated 5 out of 5 stars

Very good experience with Santosh

Very good experience with Santosh. Explained everything very well and very friendly.

April 28, 2026
Unprompted review
Flick logo

Reply from Flick

Hi Yng, we appreciate you taking the time to share your experience with Santosh! Thank you!

Rated 5 out of 5 stars

Good service

Good service. Santosh explained well and recommended what should be done.

April 28, 2026
Unprompted review
Flick logo

Reply from Flick

Hi Cantrice, thank you for the 5-stars for Santosh!

Rated 5 out of 5 stars

Tracy H

Tracy H. is a great worker and very committed to her job.
She is very accomodating and interacting to people around her.

April 28, 2026
Unprompted review
Flick logo

Reply from Flick

Thank you for the glowing review of Tracy H, MV!

Rated 5 out of 5 stars

Tracy Henderson is so lovely when she…

Tracy Henderson is so lovely when she comes into club. Great interactions with her! She’s doing a great job 😊

April 28, 2026
Unprompted review
Flick logo

Reply from Flick

Hi Kyra, Thank you for the 5-star review for Tracy!

Rated 5 out of 5 stars

Tracey Henderson has been such a gem…

Tracey Henderson has been such a gem always smiling and very polite … we need more of these people in the world..
Thank you
Diana at Lifestiles Glen Iris

April 27, 2026
Unprompted review
Flick logo

Reply from Flick

Hi Diana, Thank you for your kinds word about Tracey!

Rated 5 out of 5 stars

Tracy Henderson is lovely

Tracy Henderson is lovely.
Always remembers your name and says HI.

April 27, 2026
Unprompted review
Flick logo

Reply from Flick

HI Nat, Thanks for taking the time to leave a review for the services provided by Tracey!

Rated 5 out of 5 stars

Tracey Henderson is wonderful

Tracey Henderson is our technician and she is the best. Extremely professional, reliable, gets the bins changes with no disruption to the programs we are running in the building. She is so friendly, and always has great energy.

April 24, 2026
Unprompted review
Flick logo

Reply from Flick

Thank you for the wonderful feedback! We’re so pleased to hear how well Tracey supports your site and how seamlessly she works around your programs. Her professionalism, reliability, and positive energy really make a difference, and we’re glad she’s such a valued part of your experience.

Rated 5 out of 5 stars

Paul S pest control and termite inspection

Paul S. Is friendly, punctuation and knowledgeable. He did the job excellently.

April 24, 2026
Unprompted review
Flick logo

Reply from Flick

Thanks for the great review! We’re glad to hear Paul was friendly, knowledgeable, and did an excellent job. We really appreciate you sharing your experience.

Rated 5 out of 5 stars

Santosh is professional and explained…

Santosh is professional and explained everything clear.

April 24, 2026
Unprompted review
Flick logo

Reply from Flick

We’re glad to hear Santosh was professional and explained everything clearly. Thanks so much for taking the time to leave a review.

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