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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many people found the website to be broken, slow, and full of glitches, making it difficult to navigate and use effectively. Customers also reported significant issues with their accounts, including unexpected deletions and problems with accessing their photos and profiles. The subscription model was a major point of frustration, with many feeling harassed to buy a Pro account only to experience a decline in service, such as frozen view numbers and increased ads. Some people were dissatisfied with the product itself, noting that the quality had declined and that the platform allowed inappropriate content like avatars instead of real photographs. Conversely, a small portion of people felt the site was easy to use and great for organizing and curating photos, appreciating features like multi-album and collection grouping.

What people talk about most

Website

Customers consistently note negative experiences with the website, with many describing it as problematic due... See more

User experience

Users describe negative interactions with the user experience, expressing significant disappointment and... See more

Subscription

Clients share negative opinions on subscription, with many expressing frustration over hidden issues and... See more

Social media

People report ambiguous experiences with social media, with some reviewers expressing frustration over... See more

Product

Customers had negative experiences with the product, with many expressing regret over purchasing the "pro"... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Honestly the worst photo share website on the planet 1 issues with photos being not allowed under their rules 2 continuously getting UI our account deleted Loosing all your photos - without... See more

Rated 1 out of 5 stars

after cancel the pro account flickr freeze me out creating issues to lock the account. It's a method pushing free member to a pro account and only spending money member get treated with a proper... See more

Rated 1 out of 5 stars

spent half an hour putting up pics and writing descriptions. site is broken, gotta F5 spam and click buttons to go anywhere. it told me to buy membership first after spending 30 mins on photos tellin... See more

Rated 1 out of 5 stars

MODERN DAY BLACKMAIL !!UPGRADE TO PRO TO HIDE SHITTY ADVERTS COVERING USERS PICTURES $50 A MONTH YOU MUST BE KIDDING ITS HIGHWAY ROBBERY ? GONE REALLY DOWNHILL OVER THE LAST 2/3 YESRS WITH THEM ALLOW... See more


Company details

  1. Art Supply Store
  2. Photo Printing Service
  3. Photography Service

Information provided by various external sources

Flickr is almost certainly the best online photo management and sharing application in the world. Show off your favorite photos and videos to the world, securely and privately show content to your friends and family, or blog the photos and videos you take with a cameraphone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Flickr used to be great

Flickr used to be great, now they are holding my photo's hostage trying to get me to pay for a service that was agreed to be free. I cannot access, view, download my photo's. This is extortion.

July 19, 2019
Unprompted review
Rated 1 out of 5 stars

Good riddance

So upset at Flickr! It was supposed to be unlimited free storage - but now it's 1000 photos max, sure it was too good to be true.

BUT can you make it easy for us to get the photos back and not threaten to delete them ?

Ive requested to download all the photos, Flickr says they will send an email when the zip is ready, ok i waited several weeks, nothing...

Now i go back to Flickr, and I have to download the albums one by one, that's so convenient! and do you think they could name the zip with the same name as the folder? nooo that's too convenient and Flick just wants to make it a pain in the arrrrr

No wonder the company is dying, good riddance

July 16, 2019
Unprompted review
Rated 1 out of 5 stars

So disappointed

I’ve been a Flickr Pro member for many years. For those who don’t know that’s the paid version rather than the free membership. Flickr moved from Yahoo around a year ago and changed the rules a little but being a paid up member that was not going to affect me. We were promised lots of changes including upgrades to the app etc. I’m yet to see any major steps forward. The app is rubbish and you can’t do simple things like add a photo from the Group page. You need to go into your photo and remember what the Group is called and do it the awkward way around.

Come on Flickr, get your act together. I was happy when it was taken over as I thought Yahoo had let it stagnate a little but to be honest I’m yet to see any improvement. Did you take my money and run? Do you want me and members like me to stay?

July 15, 2019
Unprompted review
Rated 1 out of 5 stars

I used to love this site but these days…

I used to love this site but these days I just cant work out how to log in, I just keep going round in circles resetting my yahoo password. Even when I try to set up a new account it says I cant because the email it tied to another account or something. Given up for good now - its total rubbish

July 10, 2019
Unprompted review
Rated 1 out of 5 stars

Do not use Flickr

The system has been updating for half a year and there is still glitches . I am a full paying member and sadly some of the videos are not able to upload for unknown reason. Contact customer service and request a full refund. Got reply they will only refund a certain part . This is absolutely unacceptable.

July 8, 2019
Unprompted review
Rated 1 out of 5 stars

I googled my name and discovered a…

I googled my name and discovered a derogatory image posted on Flickr without my consent. I requested the site remove it and it appeared it was removed but a few weeks later a new search record replaced it with my name and a derogatory heading. When I search the poster's name, no search results are returned

July 1, 2019
Unprompted review
Rated 1 out of 5 stars

Flicker very poor service

It’s a real shame I have used The Flicker photo sharing service since 2006/2007 since Yahoo took it on. Over the years I have uploaded over 40,000 photographs, it was great you could upload with all the metadata including Map locations, it all worked very well you could add plenty of Information, a very presentable web page for each picture, I loved it!
However as time Yahoo went increased the storage to 1 TB (more than enough) then they sold it on to Oath (2017–2018) and then SmugMug (2018–present).
SmugMug then brought in subscription, fair enough I thought both my wife and I signed up for it willingly I had spent all those years working with my photographs, sharing ,putting in groups, all good, the best bit for me were the stats page they provided it was interesting to watch your views go up. You also had a dedicated help email where they would promptly reply to your questions.
Then smugmug told us they were going to transfer all the accounts from the Yahoo servers to Amazon servers. Then Flickr underwent site maintenance beginning on May 22nd, 2019, as part of the final steps of our migration off of Yahoo’s servers.
That’s when it all went wrong! When it came back online the first thing I noticed my views in the stats page had dropped by 650,000 views, I promptly contacted the help team the “Flicker Hero’s “as call themselves a prompt reply came back say there engineers were looking in to it, fair enough I thought your bound to have problems with such a huge transfer operation. I gave them I few days and tried again, because all my uploads were failing, another prompt email reply informing me engineers were “still” looking, but a fix was in place for the lost views, however I was still 650, short.
As time has gone on more problems have arisen;
1. Uploads failing at the last moment lost all tags
2. Map data missing after spending time formatting (this has always worked)
3. Map data missing off old uploads
4. Map data text changed from full location to just “England”
As time went on I Flicker have stopped replying to me now, I went in the Forum to find similar complaints, put on a few honest posts.
This was a mistake it would seem as coming back to the forum my posts are gone and I have been BLOCKED... just get the message “our account is not able to post to the forums. If you require help, use the Help by Email system instead.”
As Flicker won’t reply to my email and I am blocked from the Forum any one got any ideas.

Thank you.

If I could give them a no star review I would

June 9, 2019
Unprompted review
Rated 1 out of 5 stars

Unusable site now, too many issues always.

Since their "migration" late May, this site is unusable.
Constantly in trouble, unable to solve, very unreliable service.
After over 10 years of my happy usage (I'm a paying PRO user with over 45,000 photos), the new owner company ruined once reputable photo-share-site. Disgraceful.

June 7, 2019
Unprompted review
Rated 3 out of 5 stars

Flickr claims login problems are fixed…

Flickr claims login problems are fixed .. when they know they are not!!

Since Flickr's upgrade I have not been able to login as tomrose or tomrose2000 or natures-pencil which is my PRO Account containing over 1200 images uploaded over several years:

That is 6 days and counting.

What happens is that the first screen invites me to login with my Yahoo Id, but the next screen tells me I have changed my Id (I HAVE NOT) and must use my changed Id (I DO NOT HAVE ONE).

A helpful support person, [at my suggestion!] changed the account to associate a different eMail address with my Flickr account. That allowed me to login ... just twice. Next day I could not log in again.
The login form said "unknown email address" of the new address that had just worked twice, and trying my Yahoo ID just reverted to the problem described above.

Support seems unable to fix the problem (and has stopped responding to me... it is now 36 hours since I sent a help request). Most annoying of all, the status page and forums say: login problems are fixed ... which is a barefaced lie.

Not impressed at all. Apart from the fact that such a bug should never have been written, never mind got through testing and deployment, but the customer support is dreadful. No-one is rude, but that is not what matters ... I want to be able to log in to my account. I have put a lot of work into it and do not want to be shut out from it.

WHat really irks me is the barefaced lie - that "login problems have been solved" when many users were still experiencing login problems.

UPDATE: Finally access was restored. It took a week. The problem ought never to have happened.

I Have to say that the hosting service is very good. It is a pity that the rollout that caused p[roblems was not handled better.

May 28, 2019
Unprompted review
Rated 1 out of 5 stars

The upload tool is a total nightmare

The upload tool is a nightmare. Flickr, you should be ashamed of yourself. It uploads and then gets stuck on publishing. This is eating away precious bandwidth because it only crashes once all pictures have been uploaded. For a paid service, it really sucks!

May 14, 2019
Unprompted review
Rated 1 out of 5 stars

BOYCOTT flickr!!!!

Flickr is a bunch of incredibly insensitive and rude creeps. That is putting it nicely. Wish I could go uncensored here. And post a link to the incredibly sickening and violent photo that they refuse to take down from their cover sign in page. Underage kids see that and they are more hung up on nudity than violent images against animals. They should be shut down. Complain to them, and they delete your account and insult you first. They get ugly and personal. Like I said, NO ONE should use this horrible service. Put them OUT of business. It seems that they are about to go out of business judging from the 75% negative ratings that they have. They are the worst! We can and must do it. They will learn then not to abuse people and exploit animals. Boycott flickr.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Have been on Flickr since 2006

Have been on Flickr since 2006, always with a pro account and have always found it to be a great platform. It is intuitive to use, displays images well and has many good features. You get what you pay for and if people pay nothing expect less- Flickr isn't a not-for-profit organisation nor should it be expected to be so!

March 17, 2019
Unprompted review
Rated 1 out of 5 stars

I have been a member of Flickr since…

I have been a member of Flickr since 2007. I sent them a message about a problem with my account in January. They replied a month later but just asking if I still had the problem. I replied that I did but have not hears anything since.

March 17, 2019
Unprompted review
Rated 1 out of 5 stars

An absolute nightmare.

Honestly horrible platform. I have 100g of photos on this website and I am current moving them all off by downloading 110, 1gb zip folders, 6 at a time. Almost lost all of my pictures because of their new policy that I got no notification of.

If you want to keep you precious memories safe, do not use flikr.

Reached out to customer service twice over the span of 2 months and still have nor gotten a response.

March 4, 2019
Unprompted review
Rated 1 out of 5 stars

Uploading Issues and No Support from Anyone

I have a pro account which apparently comes with “priority support” but I have been reaching out repeatedly about an uploading issue and NO ONE has had the decency to get back to me for weeks. We are having trouble uploading pictures and getting no help from anyone. Don’t get Flickr Pro ever.

February 13, 2019
Unprompted review
Rated 1 out of 5 stars

Potential, but beware

Totally agree with the recent comments. You can't offer something then remove it with the added bonus of a penalty. Fair enough charge users to continue using the service which could be great, but to threaten deletion of potential memories in lieu of payment is callous and cold. I don't really want to pay for a service that would do that to someone.

February 8, 2019
Unprompted review

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