Flight Centre UK - Flight Centre St Albans Reviews 

I booked flights with Flight Centre in St. Albans back in March 2025. Caroline has been extremely helpful in guiding us throughout the process and keeping us informed of any changes to our schedule. She always takes the time to explain what she’s doing to ensure that we have got the best deal. Now we are in New Zealand and were looking at the possibility of extending our trip. Caroline responded promptly to our queries, and has fully explained the costs involved, enabling us to make a more informed decision. I would definitely recommend booking any future flights with them.

St albsns office really helpful especially Jodie Assistant Manager.

Caroline has been absolutely fantastic in supporting myself and my partner with our bookings
Mick

Had the most amazing experience with Jodie when booking our trip to Thailand. Not only did I feel relaxed and my mum put at ease but I felt I always had someone to help us almost like a friend! Couldn’t thank you enough for the most amazing experience and can’t wait to pop back in to book our next trip. Thank you Jodie!

The service that we received from Shell at Flight Centre was absolutely superb. She met all our needs and was so helpful with our booking. This is a once in a lifetime trip for us and Shell has made it possible. I was recommended by a friend, and would not hesitate in recommending others to Flight Centre.

Caroline has booked a few trips for us and she's always very helpful and achieves what we ask

Caroline always finds me the best deals always so very helpful

Caroline was incredibly helpful and knowledgeable with planning my holiday. Couldn’t recommend highly enough!

Jodie has been great in helping us put together our New Zealand and South Pacific holiday. She helped to navigate our complex itinerary and make the whole process easier. Always with a friendly and supportive outlook.

shell is a fantastic travel agent. she has answered all of my questions and fulfilled all of my travel wishes and needs in a timely manner. a 10 star review would better describe my experience at flight centre.

Julia and Caroline helped me and my partner with flights to New Zealand. They were super helpful in booking our bassinet for our newborn and finding the most affordable flights for us.

Shell was friendly, patient & incredibly professional. She listened carefully to what we wanted and offered great recommendations, and customised an itinerary to fit all of our preferences perfectly.

Understanding, polite and knowledgeable. All the qualities I want and expect when I am making an enquiry into flight travel.

Ever since my daughter and i considred booking our cruise our agent ( Julia Brent ) has been fantastic, explaining everything, answering any and all questions we had, putting me completly at ease. Thankyou to all at Flight center ,looking forward to a wonderful adventure!! Many thanks A. Turney.

Julia Brent is Senior Travel Consultant at The Flight Centre, St Albans for a reason!! She goes above and beyond the call of duty. Julia helped me with some complicated travel arrangements and she made that process easy for me.
I was due a refund and she communicated with me to keep me informed every step of the way. It was greatly appreciated.

We have used the Flight Centre in St Albans for a number of years. The level of service and advice offered by Julia Brent in particular, is off the scale. From initial thoughts, thru to research, planning and execution, Julia's knowledge & experience allows her to realise some fantastic adventures that have always exceeded our expectations! Thank you.

Brilliant service

Jodie has been very helpful with both holidays we have currently booked through St Albans - makes everything very easy

My Singapore and New Zealand flights were sorted out by Kat, Julia and Jodie - always easy to work with Flight Centre, will use them again.

Thank you Julia, great and prompt service, we will give the rest of our group your details