Flight Centre UK - Flight Centre St Albans Reviews 

Caroline's help and advice in developing a travel programme is invaluable. She is always ready to helpwith any problems.

Julia was very helpful and patient and gave me good advice

Julia was so helpful and patient. We were not sure just where we wanted to go but after a good deal of investigation Julia came up with some splendid ideas.we look forward to working with her on our future travel plans.

Caroline was so unbelievably helpful and informative when I went into the branch. She made it so simply and easy, really taking the stress off for me. Caroline had loads of knowledge on the area I was going and gave some helpful tips and tricks. She provided me with the quote and sent me a link with all the information I needed to look over. Julie & Ruth were the team members I spoke to the day after to get a payment link sent and help with a payment issue. Again, they were so helpful and lovely, making it quick and simply to get sorted. 100% will be recommending to anyone (I’ve already told 3 people how great this is) and will be returning the second I have some annual leave to spare!!!

All the staff were amazing especially Caroline . Would definitely book with them again . Thank you for helping make our Asia adventure so memorable and organised Pete and Lynn

Excellent service, was unaware Flight Centre had a shop in StAlbans, first noticed it on Tuesday was able to walk in and discuss possible holidays for 2026. Makes life much easier to be able to discuss face to face or on the phone rather than having to do all the searching and booking yourself online and making an expensive mistakes.
Found Shell Harris informative, active listener in terms of what we were looking for. Cheerful, nothing was a problem. Would recommend to others.

We booked out trip with Shell Harris, she has been absolutely amazing at offering tips and guidance around best places to go and durations of trips. Her responsiveness to questions is unmatched and is very knowledgeable! We feel very confident setting off on our travels in a few weeks knowing all our flights are sorted :)

Julia is awesome. Knowledgeable friendly and good at hunting out bargains!

Scarlett was an absolute star, when we were booking our multi flight trip, to SE Asia. Despite a number of intricate change requirements, every time she came back with the perfect solution and each time was with a smile and an outline of what each change meant.
I can’t praise F.C. enough, our flight planning left us with the optimum solution between time in airports and arrival and departure times. Great service from Scarlett, can’t thank her enough and even my wife was happy.

A very friendly, efficient and professional team who always go the extra mile to provide great service.
Particular thanks to Ruth and Jodie.

We booked our honeymoon through the flight centre and it was a great experience and saved us an enormous amount of time and effort as the organised all our trip with good quality hotels and the hire car. We would certainly use them again.

Shell Made our holiday booking so easy no stress very helpful and explained everything to us in details we understood everything 😊 can't wait to go thank you shell

We had the most fantastic holiday thanks to Kat Heron who helped us book our trip. Kat took so much time and trouble to find us the perfect flights and recommended fabulous accommodation. Kat went above and beyond to ensure our trip was perfect in every way. We would definitely visit her again to book our next big trip.

Perfect experience. Booking agent was very knowledgeable and very helpful.
Will certainly use again

Caroline has been great in helping me find and book multiple flights for a long trip I'm about to embark on. I have quite a tricky itinerary but she helped me find really good flights and I have a wonderful trip to look forward to! She's friendly and patient and very willing to help find alternative options. I highly recommend her!

A family emergency required us to book an urgent flight to South Africa.
With emotions running high, we spoke to Kat who immediately assessed our needs and suggested a number of options. She was attentive, polite and professional.
Kat found the best flight at the best price for us.
Kat is an asset to Flight Centre.

Great communication, Caroline worked out the best route and hotels for our trip to Thailand.
Excellent service thank you 🙏

Caroline has been very helpful and patient whilst booking our trip. Thank you

I recently booked with a lovely lady called Jodie Gravett from the St Albans branch.
She was extremely knowledgeable about the destination I wanted to visit helping me with all the queries I had. Nothing was ever too much trouble, she really went above and beyond and I truly believe she is an asset to the company . Thank you Jodie for providing me with such reassurance and kindness and support.

Shell especially but also her colleagues were great. Efficient, clear in explaining things, patient at exploring options and very thorough.