Flint Bishop Reviews 

250
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptionally helpful and professional staff who consistently make property sales and legal transactions smooth, straightforward, and easy to manage. Many consumers deeply appreciate the clear communication, helpful advice, and timely updates provided by the team throughout the entire legal process. Some reviewers were not happy with aggressive payment demands, unhelpful customer service, and persistent debt chasing related to energy bills. People frequently report concerns regarding disputed bills without receiving proper evidence or clear explanations. Others also mentioned that inquiries regarding incorrect charges are often ignored, leading to immense frustration and wasted time.

What people talk about most

Staff

People report ambiguous experiences with staff, highlighting both exceptional professionalism and severe... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the efficient and... See more

Customer service

Users describe ambiguous interactions with customer_service. While many reviewers praised the prompt,... See more

Customer communications

People report ambiguous experiences with contact, as some consumers faced frustrating communication issues,... See more

Payment

Consumers find payment demands to be a source of frustration and distress. Reviewers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our house. Whenever we needed to speak to our lawyer, somebody (usually the lawyer themself) answered the phone, annd told us where things were - and what was likelly to be happening upcoming... See more

Company replied

Rated 5 out of 5 stars

Lauren at Flint Bishop explained things clearly to us. She (or her colleagues) always answered my telephone queries on the spot. She was calm and patient with me during the sale of my late fathers hou... See more

Company replied

Rated 5 out of 5 stars

Flint Bishop made things run smoothly, with the sale of our property, everything seemed so easy to deal with. Communication between the solicitors and ourselves was great. Thanks to everyone who were... See more

Company replied

Rated 5 out of 5 stars

My house sale was dealt with very professionally. The conveyance team was easy to get hold of whenever necessary. I was not always able to print off some reports but they were then sent by post. GPO w... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Trust legal advice. For Business, for life. Our solicitors and legal experts have been using their technical skills to help you achieve your goals as efficiently as possible for over a century.


Contact info

3.3

Average

TrustScore 3.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.3

All reviews

(250)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely shocking !

Absolutely shocking !! Collecting debts for an energy company, spoken to them many times and finally agreed to pay on a payment plan . Then I receive letters and phones calls every couple of days about taking matters further if payment is not Received. I have now paid in full as it’s really stressing me out and I don’t want to see another letter on the door step or a 01332 number calling my mobile again .

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We received excellent service throughout from William Harper who obtained Grant of Probate for my brother and I.
Having never had to deal with anything like this before, Will gave advice in a clear and easily understood manner.
The whole process was handled sensitively and was completed very quickly.

March 15, 2023
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your review Karen. We really appreciate your feedback and pleased we could help.

Rated 1 out of 5 stars

Flint Bishop Solicitors debt collection…

Flint Bishop Solicitors debt collection sent us threatening demand letters acting on behalf of a well known Energy supplier ( who have recently been in the news for breaking down doors and installing pre payment meters ) for the amount of £1004.52
letters dated 22/5/23 then again 25/5/23
We referred the Energy Supplier to the ombudsman who gladly took on the case in January 2023, the Energy Supplier Illegally over charged us by 600% for Electricity unit charge up to £1.23 per unit from 16p and a standing charge increase of 1200% from 42p daily up to £10.60 daily charge , we had the meter removed in March and charges should of stopped immediately , were still receiving bills for the period after the removal.
15/5/23 the ombudsman agreed with our complaint and we won the case , and the Energy Supplier have now reduced the bill to £271.02 that we have paid, they also have offered me £200 in compensation and a letter of apology, i offered them £300 to settle the bill in January before all this started, what a waste of time these suppliers are , acting like con men,
when i called Flint Bishop Solicitors today they were still demanding the £1004 plus interest charges ,
i pointed out that the bill had now been credited and they then agreed but want to charge a late payment fee of £40 , i sent them the ombudsman decision and proof of the bill credit , i pointed out nothing is due in the time period while the ombudsman reviewing the case and interest or late payment charges cant be applied,
Flint Bishop along with other debt collection agencies buy debt from these companies and hope good tax paying individuals and businesses get scared and pay up for something thats not owed , these bills are auto generated and dont take in to account they are under dispute by the ombudsman or internal customer services , Dont pay them fight your corner its unlawful and harassment ,
im happy to see them in court, they are amateurish at best, chancers at their worst, i will report them to the SRA for over stepping the mark ,

May 30, 2023
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Hi Mark, thank you for taking the time to leave your review. We welcome all feedback both positive and negative so that we can learn how to improve our services. Please contact compliance@flintbishop.co.uk with further information so that we can do our best to resolve the problem.

The content of your post contains information about our client. We believe this violates the review platform’s content policy. To protect our client’s confidentiality, we will be taking steps to have your review removed. Before we do this, we invite you to amend your review and remove confidentiality information. When referring to the parties involved, you may wish to use ‘Flint Bishop’s client’ or ‘case handler’ or the ‘other side’. We will not remove the review if the confidential information is removed [unless there are other violations].

Rated 5 out of 5 stars

Rebecca was a huge help

Rebecca was professional, courteous and efficient at all times whilst dealing with the sale of my property on behalf of Flint Bishop.

May 12, 2023
Unprompted review
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Reply from Flint Bishop

Thank you for your excellent review Janice! Rebecca will be thrilled 😊

Rated 1 out of 5 stars

Unprofessional, discourteous...

Flint Bishop contacted us out of the blue, demanding money with legal threats, for electricity used by an occupant of a premises almost 4 years after we sold it and moved out. They did not provide any explanation of why they thought that we were responsible for somebody else’s debt or provide any evidence of how they arrived at the sum of £312.60. They did, however, state that we would have to prove that we were not responsible for the bill. After a number of email exchanges they finally appear to have backed off. Unsurprisingly they haven’t had the courtesy to apologise for wasting our time or for the undue stress they caused or even to confirm that the matter has been resolved. If this is an indication of their level of competence, professionalism and due diligence, for the relatively simple task of debt collection, their ability to handle more complex cases is questionable. 29% of negative reviews, un-replied to on Trustpilot, bear this out.
Frank Dunning
5th June 2023: All negative reviews appear to get the same standard reply. Flint Bishop are clearly not interested in others’ opinions. Still no apology though.

December 6, 2022
Unprompted review
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Reply from Flint Bishop

Hi Frank, thank you for taking the time to leave your review. We welcome all feedback both positive and negative so that we can learn how to improve our services. Please contact compliance@flintbishop.co.uk with further information so that we can do our best to resolve the problem.

Rated 5 out of 5 stars

I can recommend Jane Shepherd (Will …

I can recommend Jane Shepherd (Will writer) she and her staff were friendly and it was very easy for me to complete my business

January 3, 2023
Unprompted review
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Reply from Flint Bishop

Thank you for this great feedback, Val. Kind regards, Flint Bishop.

Rated 5 out of 5 stars

Jane explained everything so well

Jane explained everything so well. Great advice about some tough decisions. Very professional very knowledgeable

October 11, 2022
Unprompted review
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Reply from Flint Bishop

Many thanks for this excellent review. Jane will be happy 😊

Rated 5 out of 5 stars

Qasim Hussain hidden Gem of Flint Bishop

Qasim Hussain is an absolute gem to Flint Bishop solicitors he dealt with my car Accident claim and where others didn't what to know or do the hard graft, this man worked tirelessly on my case all the way to the end and got me a positive result thank you so much.
You truly are a credit to
Flint Bishop Solicitors

December 21, 2022
Unprompted review
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Reply from Flint Bishop

Thank you for this excellent review Asaf 👍

Rated 5 out of 5 stars

Outstanding support from Tina Fisher

Tina Fisher was incredibly professional and knowledgeable in helping me re-write my Will. She prompted me to consider lots of scenarios, which I didn't really want to face up to and guided me through making some difficult decisions.

I found her to be efficient and meticulous. She is also a really lovely lady. I can highly recommend her.

November 16, 2022
Unprompted review
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Reply from Flint Bishop

Many thanks for this excellent review. Your feedback is very much valued and appreciated.

Rated 5 out of 5 stars

Sukhy Kandola

Sukhy’s persistence and patience (lots of patience!) was very much appreciated and we are certain we would not have completed by 22 November had it not been for the huge effort put in (and countless chasers to the management company!). Thank you for everything Sukhy.

November 22, 2022
Unprompted review
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Reply from Flint Bishop

Thank you for this excellent review. Sukhy will be pleased 😊

Rated 1 out of 5 stars

RUN AWAY FROM THESE CLOWNS

Solicitors lie scream and shut down the phone calling you name and all sort they don’t like it when they are wrong the man ( if that’s what he wants to call himself ) that I spoke to called
Recoveries Manager
Insurance Litigation
Didn’t like that fact his client was talking rubbish and that I have the proof what a load of scum bags

November 23, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Hi James, thank you for taking the time to leave your review. We welcome all feedback both positive and negative so that we can learn how to improve our services. Please contact compliance@flintbishop.co.uk with further information so that we can do our best to resolve the problem.

Rated 5 out of 5 stars

I have used Will Harper previously and…

I have used Will Harper previously and again he has proved to be very efficient, prompt and accurate.

October 21, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank for your review and great feedback Richard! Kind regards, Flint Bishop.

Rated 4 out of 5 stars

Satisfied customers

Flint Bishop Solicitors were tasked, on recommendation, with obtaining probate and the execution of an elderly relative’s Will for which we were executors. Due to complications this turned out to be a 16 month marathon.

When we needed to speak with Sam Balmbra he was helpful and made useful comments and was positive but realistic. However, there were periods when we felt we were left in the dark with little communication regarding progress. We found that due to poor communication between Reception and Sam’s office there were a couple of occasions when our messages went astray and promises of call back did not materialise.

Overall we were pleased with the advice and service we were given and would recommend Flint Bishop. We would use them again.

October 10, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you Philip. Pleased we could help.

Rated 5 out of 5 stars

I recently used Will Harper to deal…

I recently used Will Harper to deal with the Estate of my late father. At every step I was informed of what was to happen and what I needed to do. It was a difficult time for me, plus I live in America, but that didn't slow things down and the accounts were concluded in a timely manner. Thanks Will.

October 20, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Many thanks John for such a positive review. Kind regards, Flint Bishop.

Rated 5 out of 5 stars

Great service from Nosheen when we needed it most

Great service from Nosheen when we needed help following the passing of our late Father. Nosheen applied for grant of probate in a professional and efficient manner and everything was resolved in less than 8 weeks. I would certainly recommend Nosheen should you find yourself needing a sensitive and professional service.
Sue C

May 10, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Sue, thank you so much for your kind words. Pleased we could help during a difficult time.

Rated 1 out of 5 stars

Unprofessional

Unprofessional, Inexperience, Unorganised.
Specially Taxi Drivers stay away from them.
Three month loss of earnings only £133.00.
Because of there negligence I lost three month loss of earnings and still they don’t accept the mistake they have done by there negligence. Strongly not recommend anybody. 😡

September 26, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Hi Muhammad, thank you for taking the time to leave your review. We welcome all feedback both positive and negative so that we can learn how to improve our services. Please contact compliance@flintbishop.co.uk with further information so that we can do our best to resolve the problem.

Rated 5 out of 5 stars

Excellent service

We were treated with great courtesy by all the staff we encountered.
Jane was professional and efficient whilst being friendly and approachable. All questions were answered and we were well guided albeit the final decision always being with us.
Our association with Flint Bishop over the past year has been excellent and we would recommend your services to anyone. Thank you Jane for looking after us.

July 20, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for this brilliant review and feedback for Jane in our Wills & Probate team!

Rated 1 out of 5 stars

Horrible

Horrible, they try to sue me for a small amount of money that I've never owned and they didn't even apologies.

July 5, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Hi Ervin, thank you for taking the time to leave your review. We welcome all feedback both positive and negative so that we can learn how to improve our services. Please contact compliance@flintbishop.co.uk with further information so that we can do our best to resolve the problem.

Rated 5 out of 5 stars

I have been using Flint Bishop…

I have been using Flint Bishop conveyance team for many years to facilitate the buying and selling of houses. Connor and the team at Flint Bishop managed and push through a challenging sale of our flat.

I can highly recommend Flint Bishop for assisting in the conveyance of property they are polite, professional, and very responsive.

July 1, 2022
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Many thanks for this excellent review. Your feedback is very much appreciated.

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