FlipkartReviews 

Worst experience with Flipkart.

My order was supposed to be delivered on 16th, but today is 19th and still there is no delivery. This kind of delay is completely unacceptable.

I contacted customer care multiple times, but there was no proper resolution. Instead, I received false assurances again and again.

On top of that, some customer care executives were extremely rude and unprofessional. They don’t even know how to talk to customers.

This is not the first time I am facing such an issue with Flipkart. Repeated poor service clearly shows lack of responsibility and accountability.

Very disappointed. I will think twice before ordering again.

Yesterday i place my order for next day delivery, that is today before 11 pm, when i check the the latest status of my order at 10: 40 pm, it says that the delivery has been delayed and willro be delivered tomorrow before 11 pm,
This is absolutely ridiculous, this product was in urgent need for me.
Flipkart is failed to its commitment, so I urged everyone please do not trust this platform and place your order at your own trust, thank you

I am writing to express my concerns regarding my recent purchase of the MarQ air conditioner, which has not been functioning properly. Despite having extended the warranty, my experience with both the product and the warranty service has been frustrating.

When I reached out for support, the technician was unable to resolve the issue and our communication turned into an argument rather than a constructive dialogue. This has led to a sense of disappointment in the level of service provided.

I would like to suggest that potential customers consider my experience before purchasing a MarQ AC or the extended warranty. It has been a disappointing journey for me.

Extremely disappointed with the customer support team and very disappointed with delivery team as well. I have ordered a product and it’s been around a Month and now my order has been cancelled without my concern. This is really pathetic. I never had this bad experience with Flipkart before I think I am done with Flipkart.

Extremely poor online delivery and customer service. I purchased a blood pressure monitor from flipkart. Since it was open box delivery, when I tried to use the machine; I found one connector to the machine missing. I requested for replacement of the missing part. But Flipkart rejected my request for replacement and my money was totally lost in this process.

I had a very disappointing experience with Flipkart. I placed an order, and without my consent, it was marked as “returned.” I never requested any return, and no one even informed me about this update.

This feels completely unprofessional and misleading. As a customer, I expect proper communication and transparency, but this was clearly lacking. It honestly feels like a scam when orders are changed without customer approval.

I request Flipkart to take this seriously and improve their customer service. This kind of experience breaks trust, and I will think twice before ordering again.

I purchased a leggings from Flipkart.
When I opened the flipkart bag there was another plastic bag inside which looks exactly like meesho. I didn't opened the inner bag as I can clearly see the product from transparent bag which is totally different of what I ordered. I returned the product but delivery boy rejected it. Raised it to customer support. Please beware of anything you buy from Flipkart.

I bought a Bajaj platina 110 drum bike on 18th March 2026 order no #OD337068908851715100, Bike ex show room price 70511 and They have given me 7801 discount on axis flipkart, The vehicle cost after discount 62710 + i bought ACKO comprehensive insurance of 4679 and additional discount on bajaj vehicle of 1030, Vehicle and Insurance i bought at Rs. 66358, The vehicle was ready on 20th March 2026, I called Flipcart to update the insurance now flipkart is telling i was not bought the insurance i bought only vehicle discount of 4500 instead of 7801 like they have manuplated the data and i given all the proofs still they are arguing i was not bought insurance. I called the customer care on 20th April they argued and then they told they will sortout the issue by 29th of march 2026, again they told by 4th april, 5th april and now they are telling 1st May, I called many time between 20th march to april 10th they told complaint has been registered they will get back, After many complaints i asked the complaint reference no on 7th april that time they are telling no complaint has been registered regarding this issue. I never ever seen such a idiot customer service. They have been well trained that how to tell grabber/Lie to customer, Every time same answer, Complaint has been registered we will sort out the issue, Till now they have been told issue will clear by 29th march, 4th april, 5th april, 28th april and now 1st May, they know very well customers will not have patience to wait and follow up, thats why they are extending the time. In the customer care non of then are professionals and not fit for customer care executive, They don't have Trust, Ehics, Moral they are unfit to be work as customer care, They will speak very negligence, I have all the recordings, They only fit for garbage cleaning not customer care executive, I am fed up with communicating with them, Now i did complained to consumer forum complaint no: 9002661 and PMO office complaint no: DOCAF/E/2026/0006020, if i am not getting proper response then i am ready to fight legally to any extend. I do belive that Flipkart is indian brand in that emotion i did transaction but Flipkart is FRAUD Brand ambasider of India, Friends this is my honest experience with this fraud company and Unprofessional/Trained fraud customer support and I have attached the offer how they have given, Be carefull while supporting and Spread to your known circle to creat awareness about fraudulent like Flipkart.

Thanking you

Would give zero stars if possible! I would like to highlight a really bad experience we have had with flipkart. I ordered 2 mattress protectors for 2 king size mattresses and what i received was something more suitable for a child's bed! I tried to raise a request for return/refund and got rejected!! Now I have got money gone down the drain and stuck with a product I cannot use. Unbelievable customer service and no resolution provided. Avoid buying from them at all costs.

I have to give one star to wrote review here. Otherwise thus application and service don't deserve single star. My husband ordered cycle on 1st April, it has arrived in Pune on 8th April. Today it is 13 April and no update. No details updated on teacking system. Very frustrating and pathetic service. I never recommend to buy from Flipkart. Buying from Flipkart is like making yourself stress and discomfort.

Worst experience from flipkart very late delay and continously changing dates for delivering services are dumb

Such a pathetic service, I ordered a sunscreen however the product came with damage box and cream was spilled out as well.
After lots of return effort we are not getting any revert from their customer care and nor their site perform properly.

Nice and good service got things as ordered

Very bad delivery experienc very bad I ordered three times but never received my products. The delivery driver calls but doesn’t show up, and the order gets canceled every time. Extremely disappointing service.

Flipkart has a return policy of 7 days if the product received is not compatible. I raised the query on 1st April , the same day I received the product. Customer service personnel asked me the picture of the product as I did the same.
When delivery was done I was not at home( You cannot be at home all the time). Once I reached home checked the product, an acer charger adapter which was different from the images shown in the flipkart website. Now they are saying the refund is not possible. Third time I spoke to another person from Flipkart today and he was rude and misbehaved and was not even ready to answer my questions and disconnected the call in between. I am cautioning people who want to buy from Flipkart, their service levels are pathetic.

The order delivery is so bad 24 to 48 hrs more and more and the order gets rescheduled 100 of times literally takes 2weeks for the order to get delivered.. Call customer service they ask for another 24 to 48 hrs... I have still not received the order

Ive found Delivery agent floating my paid order to different locations,after coordinating with delivery agent he lie to me & said Im still inside flipcart hub whereas his location was showing he was on some other place,he also said that it'll be delivered after 10 to 15 minutes,after 10 minutes he said ive reached the location but he haven't.My question arise that he might has changed my milk which ive ordered so lastly ive got no other option to cancel.

I bought a Flipkart Smartbuy Cooler from Flipkart. After couple of years it is not working so contact Flipkart for support. Flipkart says that after warranty period it is not our responsibility and Flipkart can not help anymore.
I suggest that if anyone buying Flipkart made products (specially Smatbuy products like cooler, mixies, TV or any other white goods) do not expect their services. Their products are customised and difficult to get parts from open market. Be Aware !

I had a very disappointing experience with Flipkart while ordering an Apple iPhone 15 (Blue, 128 GB).

Order ID: OD437164863110765100
Order Date: March 2026

During the open box delivery, I found that the product seal was already broken and the packaging was damaged. This raised immediate concerns about the condition of the product. On further inspection, I noticed that the manufacturing year mentioned was 2024, despite placing the order in 2026.

Because of this, I refused to accept the delivery.

However, the situation became more frustrating when the delivery agent instructed me to share the OTP to process the rejection. Based on this instruction, I shared the OTP, but the order was then marked as “cancelled” instead of properly recording it as a rejected delivery.

Key concerns:

* Product arrived with broken seal and damaged packaging
* Delivered unit appeared to be older stock
* Misleading instructions from delivery agent regarding OTP
* Order incorrectly marked as customer cancellation

I expected a smooth and transparent open box delivery process, but this experience was quite the opposite.

I am currently seeking a replacement at the original price, as I should not face any loss due to this issue.

I hope Flipkart reviews this case seriously and improves its delivery and verification processes to prevent such experiences for other customers.

They selling cheap electronics in the name of diwali or billion day sale... Last year diwali i ordered a handset which was not performing as per expectations. I placed a return request same day and ordered another brand handset.. no one came to collect that handset and now I have 2 phones. No after sale service at all. No one care to call customer to resolve their issues, this site is good at selling vegetables and dhaniya, but not electronis