I bought a FLIR E8 camera for $3000 USD sometime ago. But I have hardly used it since it's purchase. I keep it in it's original padded case and have never dropped or abused it. Recently, I was unable... See more
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Ordered through Amazon. Broken on delivery, doesn’t power up, looking around it seems a common problem with the C5 to get stuck on the loading screen or not turn on. Luckily I can get a refund throu... See more
Terrible customer service. I waited 2 months between order and delivery without a single update from this company unless I chased them. Even then, they couldn't give me a sensible update -mid-A... See more
I thought I had a potential problem with my C5 that support agreed to have a look at for me. It turns out there was no problem with the device at all but it was reassuring for me to know that it... See more
Company details
Information provided by various external sources
The FLIR Systems Facebook page is meant to provide a fun environment for our fans to discuss FLIR systems products & promotions. FLIR Facebook Code of Conduct: Although FLIR Systems do not monitor every Facebook posting, please understand that w...
Contact info
Southwest Parkway Avenue 27700, 97070, Wilsonville, United States
- www.flir.co.uk
1.9
Poor
23 reviews
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FLIR very unhelpful after their mistake
FLIR very unhelpful after their mistake
By mistake, FLIR sent me the wrong product for my £215.99 order. They now demand that I pay to return the product in order to receive a refund. They then expect me to place a second order in the hope that the correct product gets delivered.
This is very poor customer service.
February 3, 2018
Unprompted review
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