FLOATING GRIP Reviews 

725
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

A total upgrade in our living room where our PS5 is stored. Till now cables were hanging below the tv and the ps5 was held in various objects at a time. Floating Grip is a super simple as a t... See more

Rated 4 out of 5 stars

Its a interesting mount. It takes a few goes to get it secure, or into a state your comfortable with.. would be great if it used the existing mounting point may give you more confidence. Time will te... See more

Rated 3 out of 5 stars

Materials look sturdy enough and the packaging is quite small. Installing the kit is something else. You get a manual, which tries to explain the entire process with illustrations. It's not really s... See more

Company replied

Rated 5 out of 5 stars

I’ve used floating grip previously for an Xbox one x. That was over 2 years ago and it's still up on the wall with no issues. I just setup my Xbox series x with it’s own floating grip and it looks g... See more

Company details

  1. Gaming service Provider

Written by the company

Unique. Most innovative. Top Funtionality. Introducing next level Wall Mounts for gaming by FLOATING GRIP.  Welcome to FLOATING GRIP. FLOATING GRIP brings fun to the otherwise borring Wall Mounts for gaming. Our Rope System Wall Mounts are unique, best quality and with a touch of fun. Ultra sleek design, yet super strong Wall Mounts for PlayStation, XBOX, Nintendo Switch, Apple TV and other consoles. There's a lot to be excited about and a lot to do to upgrade the look of your game room.  Simple design, top quality and functionality Due to the design the FLOATING GRIP rope wall mounts will make the device look like it's 'floating' on the wall. The rope used for the wall mount is nonelastic, it's very slim yet ultra strong and will hold many more kilos that needed to carry a console. All ropes are stress tested before packed. FLOATING GRIPs Wall Mounts allows for 360 degree of ventilation, it stabilizes itself on the wall due to the design of it and it does not cover any entrances.  About FLOATING GRIP The very first Wall Mount was designed in 2014 by the founder and owner, Stephanie, who is from Denmark. She developed the first wall mount for her boyfriend, because she thought the console should be placed on the wall behind the TV, instead of taking space on the TV-table. Due to purchase requests from friends she decided to start producing the wall mounts. All from her livingroom. Today FLOATING GRIP is selling globally, production in Europe, Selling in some of the largest retailers in Europe and the Nordic countries, offering more than 100 different wall mounts for a variaty of consoles, controllers and other items. Stephanie is still the head figure in the company, yet many more people are today helping making FLOATING GRIP possible. By ordering a FLOATING GRIP product, you support labor in mainly Denmark.  Float into the universe of FLOATING GRIP! 


Contact info

3.9

Great

TrustScore 4 out of 5

725 reviews

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3.9

All reviews

(725)

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Rated 4 out of 5 stars

Great product, Very satisfied

I bought 2 of these 1 for my ps3 and 1 for my ps4. they look great (especially if you decked your console out with stickers etc or have a custom edition console)
easy enough to set up they provide all the hardware needed (I would of liked if they provided the size drill bit to be used in the instructions though)the videos With that Qr code made it a lot easier to understand the hanging process for the ps4 which had 2 strings to use (I failed horribly off of the pictures)
no problems with it so far very creative and intuitive great price!!
much more efficient then large mounting brackets.
Great job Keep it up!

I will remove 1 star because the ps4 version I have seems to sag a bit at the top and that I had to do some trial and error with the drill bit size though.

I will be trying the controller hangers look forward to testing those out as well

PS: have you looked into an adhesive based mounting solution for this product ? I hate to have to put holes in the walls (I do it so often though) i would love to see a stick on alternative for this product on the market some day if you can manage to make it work!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great job floating grip

Great product! At first glance you wouldn’t think it would work. But I would probably recommend changing it out every few years as it pretty thin material.

February 15, 2021
Rated 3 out of 5 stars

I bought the floating grip for the ps5

I bought the floating grip for the ps5. The bottom string is very supportive but the second string that goes around the top does not support the ps5 very well and a bump would make it fall off the wall.

February 13, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Dear,

Thank you for your review.

However, I'm very sorry to ready here that you are having a bit of an issue tighten the top rope.
If you had just written our customer support we could easily have assisted you on this, as you simply need to tighten the top rope.

Please contact us at support@floatinggrip.com or through this from https://www.floatinggrip.com/contact/ and we are happy to assist you.
The mount is not sitting correct if it's not feeling secure and safe around the console.
So please contact us right away for assistance :-)

We are excited to hear from you to make sure that you feel 100% secure with your console mounted in your FLOATING GRIP mount.

Wishing you a great Saturday Evening.

Best
Stephanie
/FLOATING GRIP

Rated 5 out of 5 stars

Excellent

Super fast delivery, good communication and the product is great. Easy to install with clear instructions. A simple & practical way to mount a PS and keep wires etc hidden. Would recommend.

February 11, 2021
Rated 1 out of 5 stars

I received the same size string loop…

I received the same size string loop (small) and had to make my own.

January 28, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Hi,

Thank you for your review,

However, first of all I need to say that we are very disappointed by this very bad review.
We can not from this review see who you are and I believe you have not contacted us directly at support@floatinggrip.com to let us help you. You should contact us directly if you have an issue, otherwise we have no chance to help you. Please contact us at attach a picture.
Complaining before allowing us to try to help you is not really fair. From your message inhere I can not tell if you installed the wall mount correctly. I would like to check that for you to help you solve this.

Beside this, I need to inform you that when you make your own part you are no longer using our product and we can therefore not quarantine the product as you are not using our product as guided and with our parts. This is not according to our terms and I recommend you to contact us direct at support@floatinggrip.com for assistance to fix this.

Finally again, I don't think it's really fair to us that you don't even inform us about this to help you solve this before writing such a bad review. It's very sad and disappointing as we really do our best and take big pride in providing the best possible service to our customers.

I hope you want to contact us directly and then attach a few pictures for us to help you.

Wishing you a good day.

Best
Stephanie
/Founder and owner - FLOATING GRIP

Rated 5 out of 5 stars

These products are great!

These products are great!! Simple and easy to install and the price is good. The effect it gives is really good looking too with the controllers on the wall. Bought one and had to buy another set once I got more controllers.

January 25, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Thank you for this kind review.
We appreciate that and are happy to hear that you are happy.

Best
Stephanie

Rated 5 out of 5 stars

Earthquake proof

I live in Chile, one the countries with more earthquakes and so far it's perfect on my wall. Great product.

January 25, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Thank you very much for this review, it's much appreciated and we are happy that you are satisfied :)

Best
Stephanie
/FLOATING GRIP

Rated 5 out of 5 stars

Works great

Works great! Very simple but very smart. The customer service was 5 stars alone. Shipping took longer than expected but the seller responded to every complaint I had. I don't hold them responsible for the shipping, the covid thing is responsible for that. But it was very easy to set up and it looks great. Love the PS5 being off the floor. Very happy with it.

January 23, 2021
Unprompted review
FLOATING GRIP logo

Reply from FLOATING GRIP

Thank you very much for this great review.
It's amazing to read that you are excited about it all - we are sorry about the delay anyway.

Take care and enjoy.

Best
Stephanie

Rated 5 out of 5 stars

Great product!

Great product, easy to install.
Fast delivery.
I would recommend this product (PS4 wall mount)!

January 23, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Thank you very much for this great review and re recommendation. That's much appreciated.

Best
Stephanie
/FLOATING GRIP

Rated 5 out of 5 stars

I was very surprised how easy it was to…

I was very surprised by how easy it was to install and it looks like my PS5 is floating. You don't notice the strings that are holding the system to the wall. The price was great as well.

January 22, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

That's so great to hear that our mount surprised your by its simplicity.
Amazing news - and your review is much appreciated.

Best
Stephanie
/FLOATING GRIP

Rated 2 out of 5 stars

It just does not hold on to the console…

It just does not hold on to the console well enough, I watched the video and tried all the suggestions. I have kids using this and need it to be way more firm in place and no matter how much I worked with it, it wasn't good enough.

January 21, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Hi,
Thank you for your review.
However, I'm very sorry to read that you do not find the mount well enough.
As I haven't received and direct mail from you with this issue I don't know which mount you are referring to. Anyway, I'm happy wit assist you as all of our mounts should keep the different console steady and stable on the wall. If it's not feeling stable there must be an issue. So, if you could just send us an email and include a picture, we will look into it and help you.

We hope to hear from you.

Best
Stephanie
/FLOATING GRIP

Rated 5 out of 5 stars

Great product

Arrived at an expedient time. Instructions were easy to follow. The only difficulty was hanging the controllers, the videos kinda omit a small step, but hanging them is still fairly easy

January 18, 2021
Rated 4 out of 5 stars

Good product.

Works fine, but it lack the information on what size the drill should be (5mm). And the sheet where the buttons should be, could be more precise (the two black buttons could be 0.5 cm up). All in all good product.

January 18, 2021
Rated 3 out of 5 stars

Functional

Materials look sturdy enough and the packaging is quite small.
Installing the kit is something else. You get a manual, which tries to explain the entire process with illustrations. It's not really something that works. I miss measurements and clear instructions. They put a QR-code that directs you to a YouTube video with a "tutorial". Except the process is partially masked by the hands or body of the person explaining it.
Devices are not flush against the wall either. So it's not as pretty as the website says it looks.

January 18, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Dear,

Thank you for your review.
I'm very sorry to hear that you have had bad experience with the manual, is it the illustrated part that don't make much sense to you? According tot he tutorial video for the PS4 Pro and the XBOX one X, I will look into making new ones as we only want it to be as clear as possible for our customers.
All we can improve we willing to look into that for sure.

You have ordered the mount for PS4 Pro and XBOX One X, both of them should have a 1-1,5 cm. space on the top of the console against the wall. This is for airflow and ventilation.
If it's more than that please contact us directly at support@floatinggrip.com and we will look into it. Please attach a few pictures for us to help you.

I hope this was helpful, otherwise please let me know.

Wishing you a great day.

Best
Stephanie

Rated 5 out of 5 stars

Great Product

Quick reply regarding issue, easily too install, works perfectly!

January 18, 2021
FLOATING GRIP logo

Reply from FLOATING GRIP

Dear Tim,

I'm sorry to find out from inhere that your parcel has been reached you yet.

I just checked our support mail and no e-mail concerning your missing parcel has been sent to us.
This means that we have not been aware of your missing parcel until now and therefore not able to help.

I just wrote to you an private e-mail as I want to help with the missing parcel.

I hope for your reply through mail.

Best
Stephanie

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