Super service, product and best price out there Really happy with service and price. Special thank you to Danielle for helping with special requests re delivery, with a friendly professional manne... See more
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Chris from sales was absolutely brilliant, from the initial inquiry to making the final payment. He was very patient in answering my many, many queries and regularly checked in at every step of the pr... See more
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we ordered the wrong flooring on line so we visited the showroom to sort a replacement and was looked after by Lily! she gave us all the information we needed as well as space for us to make our new c... See more
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When I had an issue with payment on the website I gave up. Then I got a phone call from Russell in sales and he gave great product advice as I had not allowed enough underlay or glue and sent me a pr... See more
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Company details
About Flooring365
Written by the company
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
- Extensive Product Range: Find the perfect style and grade for your home or commercial project.
- Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
- Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
- Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Contact info
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, United Kingdom
- 03330020175
- sales@flooring365.co.uk
- www.flooring365.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Excellent service and product
I requested a couple of samples which arrived promptly and assisted with which one to choose, when I placed my order Danielle was very helpful in arranging delivery which arrived promptly overall very pleased with experience and will purchase from here again
March 10, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know the samples helped you make the right choice and that everything from ordering to delivery was handled smoothly.
The Flooring365 Team
Reply from Flooring365
Thanks for your review. It’s great to know the delivery was quick and that you’re happy with the quality of the product.
The Flooring365 Team
the flooring samples never showed up so…
the flooring samples never showed up so i cant review soz 1 star
January 31, 2026
Reply from Flooring365
Thanks for your review. It looks like there may have been an issue with the sample delivery. We’ve tried to get in touch and left a voicemail so we can arrange another sample to be sent out for you.
The Flooring365 Team
Daniel from Flooring 365 provided…
Daniel from Flooring 365 provided excellent & clear advice and service
March 5, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. Clear advice and straightforward service are exactly what we aim to provide, so it’s great to know Danielle was able to help.
The Flooring365 Team
Great service from Danielle
I had received flooring samples and using the Flooring365 quantity calculator, easily ordered my flooring through the website.
So I was pleasantly surprised when I received a follow-up call from Danielle, to run through my requirements and make sure everything was understood and OK.
Even tracing a previous order of the same product to confirm compatibility.
Delivery date is now scheduled.
Great service from Danielle, thank you.
March 4, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know everything felt clear and well organised, and that Danielle took the time to double-check the details for you. We hope you’re delighted with the flooring once it arrives.
The Flooring365 Team
Staff very helpful
March 2, 2026
Reply from Flooring365
Thanks for your review. Our team always aims to be helpful and supportive throughout the process.
The Flooring365 Team
Website easy to access,if a 66 year old…
Website easy to access,if a 66 year old can manage it anyone can.if a I am in need of any more flooring I will be back pleasure
March 1, 2026
Reply from Flooring365
Thanks for your review. We like to think our website is straightforward for everyone, so that’s lovely to hear. We’ll be here whenever you need us again.
The Flooring365 Team
Danielle great stuff
Danielle made the experience quick and easy, definitely would recommend again thank you
February 25, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s always good to know the process felt straightforward and hassle-free. We really appreciate the recommendation.
The Flooring365 Team
Excellent service
I am an old client of Flooring365 and I am very happy with their service.
They have very good quality and affordable products.
February 23, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s always great to hear from returning customers, and we’re pleased you continue to be happy with both the quality and value of our products.
The Flooring365 Team
Picked our samples and ordered 50sq2
Picked our samples and ordered 50sq2. Arrived as requested on a pallet with no damage. Staff very helpful. Cannot fault the flooring, went in beautiful. Only reason for no giving 5 stars is delivery charge. Would recommend
January 8, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know the flooring arrived in perfect condition and went down beautifully. We appreciate your comments on delivery charges, and your recommendation means a lot.
The Flooring365 Team
Danielle in customer services
Danielle in customer services was fabulous and efficient when booking my flooring delivery and making changes to my order that I had made a mistake with. Thanks
February 19, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know everything was handled efficiently and that changes to your order were sorted without any hassle. That’s exactly how we aim to keep the process.
The Flooring365 Team
Excellent service
Excellent service and Chris was most helpful and polite.
February 18, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know Chris provided the helpful and polite service we expect for all our customers.
The Flooring365 Team
Danielle looked after me really well
Danielle looked after me really well. Delivery all booked in smoothly
I can’t wait to see the flooring
Thanks
February 16, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know everything was arranged smoothly and that you felt well looked after. We hope you love the flooring once it’s down.
The Flooring365 Team
Russel Kitson is the rudest man you’ll…
Russel Kitson is the rudest man you’ll ever deal with. Terrible quality goods. No after sales support at all.
Will be the worse decision of your life…but you get what you pay for and the goods are a terrible quality.
Check the Google reviews as well
Dealing with Russel is impossible…. Look at how he replies to all the negative feedback.. very very strange indeed.
February 15, 2026
Unprompted review
Great Customer Service & product
I requested some wooden floor samples which came very quickly & were packaged perfectly
It was so nice to then get an email from Chris the Sales Team Manager checking if any further help was needed
I loved the product & wanted to look at going ahead with it. Chris kindly worked out how much was needed & quoted me a price
All this service was provided quickly & has made the process such a positive experience
February 12, 2026
Unprompted review
Reply from Flooring365
Thanks for such a detailed review. It’s great to know the whole process felt smooth and well supported, from samples right through to pricing. Chris will be pleased to know his follow-up and guidance helped make everything straightforward.
The Flooring365 Team
Great customer service.
Great customer service.
Requested some flooring samples and they arrived on time.
February 7, 2026
Reply from Flooring365
Thanks for your review. We’re pleased the samples arrived on time and that everything was straightforward — just how it should be.
The Flooring365 Team
My experience ordering LVT
Had a few questions before ordering the LVT which Lily was able to answer and after I placed the order i immediately got a call from Danielle to arrange delivery. Great service from both parties
February 11, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It’s great to know your questions were answered clearly before ordering and that everything moved quickly once you placed it. That’s exactly how we aim to keep things — straightforward and well organised.
The Flooring365 Team
Thanks for the samples
Thanks for the samples! I ended up not using them! But they are really good in sending us samples!
January 31, 2026
Reply from Flooring365
Thanks for your review. We’re pleased the samples were helpful, even if you decided to go in a different direction. If you ever need anything in the future, we’ll be happy to help.
The Flooring365 Team
Avoid this company
Avoid this company. Their managing director Russell Kitson should really hire a sales director because he has no idea how to deal with customer issues. Wood flooring delivered covered in glue that had burst from the bottle packages together. No apology. No offer of compensation. Can’t even replace the bottle of glue as he doesn’t deliver just glue. Use this company at your own risk!
February 9, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. We understand it was frustrating to receive glue that had spilled during delivery, which was the only item affected. As you mentioned, the flooring was undamaged and could be cleaned. A refund was issued for the glue, and with the product now resolved, there’s nothing further we’re able to offer.
The Flooring365 Team
Good technical help
Good technical help otherwise I probably would have ordered the wrong items. Fast service and clear billing
February 9, 2026
Unprompted review
Reply from Flooring365
Thanks for your review. It's great to know the technical advice helped steer you in the right direction. We’re pleased everything else from service to billing was clear and straightforward.
The Flooring365 Team
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