Flora2000 Reviews 536

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I placed an order on Saturday 27 September for delivery to Ocala in Florida USA on Tuesday 30 September. I paid a lot of Sputh African Rands for the order, and trusted that it would be received on... See more

Company replied

Rated 5 out of 5 stars

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... See more

Company replied

Rated 5 out of 5 stars

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... See more

Company replied

Rated 5 out of 5 stars

I only send flowers with Flora2000 now. I’m old enough to have used many different floral companies over the years. Before and after the advent of the computer. I’ve been disappointed by other compa... See more

Company replied

Company details

  1. Flower Market
  2. Furniture Store

Information provided by various external sources

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Contact info

3.6

Average

TrustScore 3.5 out of 5

536 reviews

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Rated 5 out of 5 stars

I need help

Very nice staff, active on their chat box and replies on my email everytime, the delivery was a little bit late but it's ok. They also gave me a full refund because of the delay, I'm just asking for atleast 70% of my payment coz they delivered the flowers already, but still they gave me a full refund. Thank you so much.! God bless!

February 15, 2022
Unprompted review
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Reply from Flora2000

Hi Arjel,

The order has been forwarded to our local outlet on time, however we are awaiting the delivery details from them.

Please allow us some time, while we get the delivery details for you.

Rated 5 out of 5 stars

I would definitely recommend Flora2000

We ordered flowers from England to be delivered on a particular day to our Daughter-in-Law in America.
There was no sign of the flowers throughout the day & although I had read reviews before ordering we started to look at others and found a lot of very negative reviews. I really started to worry but I needn't have as the flowers arrived early evening and our Daughter-in-Law who has just been through an awful experience was delighted with them. Both her and our Son said they are the nicest smelling flowers they've ever had and that the arrangement is beautiful and from the photo's they sent we were very happy with them as it was exactly what we ordered. I can only assume that the negative comments came from rival companies as we are very happy customers :)

January 17, 2022
Unprompted review
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Reply from Flora2000

Thank you for the kind words, Carol! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 5 out of 5 stars

Wonderful company

Wonderful company. I ordered from the US, and rhe communication with customer support was 100%. I highly recommend this company.

January 16, 2022
Unprompted review
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Reply from Flora2000

Hey Bill,

Thank you so much for appreciating our services! It exhorts us to serve you better. We will continue to provide you with amazing design and finest quality along with every floral arrangement and ensure a smile on the recipient's face each time!!!

Rated 5 out of 5 stars

I arranged for flowers ti be delivered…

I arranged for flowers ti be delivered to a friend in canada. I ordered these from Scitland using tjis company and instructed they be delivered on a specific day. They arrived exactly as requested and the flower arrangement was beautiful. I was so pleased with this company

January 11, 2022
Unprompted review
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Reply from Flora2000

Hi Irene, Thank you for your kind words for us. We will always be here and ensure to bring a smile to your loved ones when you place orders with us for them. Have a lovely day.

Rated 3 out of 5 stars

Bad experience with Flora 2000

Bad experience with Flora 2000. I ordered through them as they advertised a Christmas day delivery available. However, once I paid for my order, I was informed a day before the delivery that the shop was too busy and my order would not be delivered on the 25th but on the 27th. At this stage I had no other option anymore but wait. On the 27th, I was informed that the shop was closed and my order had to wait until the 28th. On the 28th, I was informed that the shop was still closed and that my order would be delivered on the 29th. This spoiled our Christmas present to an elderly person unfortunately, but Flora 200 did acknowledge the issue which was due to stock and outlet problems and offered a 50% refund on the order. A much appreciated professional gesture.

December 29, 2021
Unprompted review
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Reply from Flora2000

Hi Marion, Sorry for this experience of flowers being delayed. We have sent you emails on every step along the way to take your permission for delivery. We understand you are unhappy with the experience. We will definitely not use the outlet in question again and ensure this is never repeated in the future.

Rated 1 out of 5 stars

So far all I can give is one star

So far all I can give is one star. I ordered a poinsettia plant to be delivered to a cemetery family tomb in Italy (my father passed away 1 year ago). This was to have been delivered on December 14th. I have not received any form of confirmation. I have written 2 emails with no reply. I have provided them with all forms of contact for both myself and the cemetery office. Deliveries to cemeteries is a service they offer.
I’m extremely upset and feel I have been scammed!
Unfortunately, when an online company conducts business this way, all the consumer can do is feel scammed. There is no telephone number to call.
My order was over $100 Canadian.
Shameful :-((

December 15, 2021
Unprompted review
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Reply from Flora2000

Hi Anita, we have sent you emails from day one however they have landed in your SPAM folder kindly check there.

Our outlet informs that they attempted delivery to the address provided, however there is no door mam at the cemetery. also the cemetery phone number provided is is not answered. The outlet is unable to complete delivery with more information.

Kindly check your My Account for the updates or alternatively write to us on richard@flora2000.com for any queries.

We also request you to check your SPAM folder for our emails.

Rated 5 out of 5 stars

Very satisfied

They made an extra effort to get the flowers to the locations. I really apprecaite it.

December 9, 2021
Unprompted review
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Reply from Flora2000

Hi Tom, thank you for you super kind words for us, we will always be there to ensure that we bring a smile to your face. Happy Holidays.

Rated 5 out of 5 stars

I ordered some flowers from Australia…

I ordered some flowers from Australia to be delivered to Germany on 2 December 2021. The flowers arrived on time and my friend was so happy. The flowers were fresh and she got exactly what I ordered. I will definitely use Flora2000 again. Thank you.

December 4, 2021
Unprompted review
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Reply from Flora2000

Hi Marlene, We are glad we made the recipient happy. Hope to see you again soon. Cheers and happy Holidays.

Rated 1 out of 5 stars

Disappointed

Very disappointed. The flowers for my mom did not deliver the day requested. I ordered Crimson Cheer but what my mother in Sweden received was embarrassing. They looked like they picked some grass straws in the woods together with some pine twigs and 3 old roses.
I wanted to surprise my mom with some nice flowers and these ugly depressing flowers was delivered, Shame on you.

November 28, 2021
Unprompted review
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Reply from Flora2000

Dear Maria,

We realize the importance of this order and are extremely sorry as the flower arrangement you ordered did not turn out the way it was intended.

We have received your email and your complaint has been forwarded to our delivering outlet, however we request you to please resend us the picture of the delivered product as we did not find any attachments in your email.

Please do send us the pictures of the delivered arrangement at richard@flora2000.com with the order number 1724821 mentioned in the subject line.

Rated 5 out of 5 stars

Surprises and arrival...in a 'timely' fashion...!

I have been able to utilize Flora2000.com for every occasion imaginable. From Birthdays, to VAlentine's Day regards, to Just because occasions...there are so many times to celebrate with family, even if they are not nearby in physical proximity, for the times being.

Truly <33 their prompt deliveries and varieties to choose from.

When you think of '..family', who do 'you' think of ?

November 17, 2021
Unprompted review
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Reply from Flora2000

We are so delighted with your comments, a big thank you for your kind words, we will continue to ensure good quality and timely service every time you place orders with us.

Rated 5 out of 5 stars

US to Columbia

Sent flowers from the US to Columbia. Was truly surprised when they arrived on the day I chose and were just as ordered. Hard to believe but true. I will use the service again.
Thank you

November 14, 2021
Unprompted review
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Reply from Flora2000

Thank you for the kind words. We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 5 out of 5 stars

Customer service has been prompt and…

Customer service has been prompt and outstanding. Everyone was so kind and was able to accommodate a unique situation I was dealing with. I can't express my gratitude enough to them.

November 1, 2021
Unprompted review
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Reply from Flora2000

Hi Mark, we are always here to help and ensure your gift makes it to the recipient, thank you for always staying in touch and your kind words here.

Rated 5 out of 5 stars

Very reliable and pretty.

This resource for sending flowers has consistently fulfilled our agreement by sending very good floral items to the correct address and on time. This has been the case for my requests for addresses in Europe as well as the USA. The company retains the required personal information so that I can post requests with little effort.

October 25, 2021
Unprompted review
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Reply from Flora2000

Hi Diana, thank you for your kind review. We will continue to ensure that we bring a smile on your face with every gifting experience you have on our website.

Rated 1 out of 5 stars

Delivered late, poor quality, terrible customer service

The flowers were delivered 5 days late and claims that we were not in to receive them were also because I was working from home and my daughter was home, because it is school holidays, therefore either the florist in Geneva or their delivery agent was not honest in reporting the failed delivery.
The quality of the flowers is very poor for USD122. These looked cheaper than those on sale in my local petrol station. The delivery cost was chf18 (about USD20).
My wife received aggressive phone calls from the florist in Geneva.
Overall, this was a terrible customer experience for our family and distressing to all involved.

October 16, 2021
Unprompted review
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Reply from Flora2000

Hi Simon,

We are extremely sorry for the inconvenience caused to you and your family.

We have investigated the issue and have written to you on your personal email.

This was a rare instance where our services failed to meet your expectations. We assure this would not be a cause for complain in future.

Please accept our sincere apologies once again for this mishap.

(Please check junk/spam folders if our email is not received in your inbox)

Rated 5 out of 5 stars

I am using this service yearly for…

I am using this service yearly for sending birthday greetings to the family friends.

Many thanks to the company for their work

October 7, 2021
Unprompted review
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Reply from Flora2000

Hi Mikhail, thank you for your kind words, we will continue to ensure we always bring a smile to your loved ones when you order from us.

Rated 5 out of 5 stars

You are always perfect

You are always perfect , in quality and timing
Many wonderful collections, only thing unfortunately cakes not available in Poland , hope to be available soon because I’m birthday of my GF I had to buy flowers form you and cake from somewhere else

September 16, 2021
Unprompted review
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Reply from Flora2000

Dear Tamer,

Thank you for sharing your wonderful experience. Our team is working on cake deliveries in Poland.

We will surely keep you updated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Flowers delivered to Florida address ordered from the UK on time. My friend sent a photo of a beautiful arrangement in a lovely vase.

September 15, 2021
Unprompted review
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Reply from Flora2000

Hi Jane,

We are happy to learn that the transaction and delivery were smooth for you, we will always ensure this quality in service and delivery. Thank you for your kind review.

Rated 5 out of 5 stars

Repeat Flora2000 Customer

I've used Flora2000 for deliveries of flowers in Switzerland on many occasions. I keep coming back because the website is easy to use, email confirmations, updates and issues are handled promptly, and the chosen florists have always delivered great arrangements on time.

September 14, 2021
Unprompted review
Flora2000 logo

Reply from Flora2000

Hey Chris,

We are always happy to see your name on our order board, thank you for your kind review, we will continue to ensure that we deliver your orders on time and with highest quality ensured.

Rated 5 out of 5 stars

We had a great experience ordering from…

We had a great experience ordering from Flora2000. The flowers arrived within 12 hours and they were beautiful. The process was quick and easy. We would definitely use this service again

September 13, 2021
Unprompted review
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Reply from Flora2000

Hi Millie,

Thank you very much for appreciating our services. It exhorts us to serve you better. See you soon again.

Rated 5 out of 5 stars

Perfect!

Delivered flawlessly and on time Monday in Colombia after placing short-notice order on Sunday night in USA. Made my girl's day- anything that makes her happy makes me happy!

September 13, 2021
Unprompted review
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Reply from Flora2000

Hey Jon,

We will always be there bring smiles on your recipient's face, we are glad you are happy. See you soon again.

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