Fluxsports Reviews 

121
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Didn’t even email to say order was cancelled until I saw the money refunded, awful service and I can’t believe they’ve sent out an email to leave a review for this company!!

Rated 2 out of 5 stars

Ordered some trainers online which were listed incorrectly (American sizing). After countless emails (toby), week-long responses, really sluggish customer servicing and opening up bank payment disput... See more

Rated 5 out of 5 stars

Recently used Fluxsport for buying Tennis Rackets as I saw his post about being able to get out on the courts again in April. We usually play Racketball so needed something else to do. Great service... See more

Rated 1 out of 5 stars

Wish I'd read these reviews before ordering an £85 squash racket. Zero response to any attempt to contact the company and I'm still waiting for my express delivery more than a week later. Thankfully p... See more

Company details

  1. Tennis Store

Written by the company

FluxSports is an online sports shop, specialising in Squash and Racquetball equipment from the leading brands. FluxSports also offers coaching and runs a number of tournaments in the mid-Sussex area.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

121 reviews

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2.6

All reviews

(121)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

BUYERS BEWARE

BUYERS BEWARE
If I could give it no stars I would. Seller has not delivered goods, yet taken my money. Will not respond to any correspondence. Do not purchase from Fluxsports!!

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered item on Sunday

Ordered item on Sunday, not yet dispatched on Wednesday - it’s meant to be dispatched the next day. Have tried messaging them and emailing but getting no response. Not sure what to do to be honest. Item looked great and good price, just not sure what’s going on with my order.

December 15, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Service

Ordered this racket a week ago now and still no delivery. Tried to contact the seller by email but have just been ignored. The seller uses Hermes who are notorious for poor contact and slow response if you get any response at all.

Obviously one person seller that’s not interested in true customer service.

Still have not received my goods!!

AVOID and pay a little extra from a reputable seller!! Lesson learned!

November 24, 2021
Rated 1 out of 5 stars

Wish I'd read these reviews before…

Wish I'd read these reviews before ordering an £85 squash racket. Zero response to any attempt to contact the company and I'm still waiting for my express delivery more than a week later. Thankfully paid via PayPal so will get a refund if it doesn't land in the next couple of days. Certainly wouldn't buy from this 'company' again though. One-man-band Shopify site I suspect, with too much to cope. Avoid.....

November 23, 2021
Unprompted review
Rated 2 out of 5 stars

Karakal Badminton Racket

The product I ordered arrived in reasonable time, was packaged well and no issue with it, however, I tried to get in touch with Fluxsports before the delivery. I tried via phone, email and Facebook. There was absolutely no response. My concern is if the product is faulty or I have to return it then no one will assist! Would you be able to get a refund for instance?!

November 18, 2021
Rated 1 out of 5 stars

Ordered a badminton racket for my…

Ordered a badminton racket for my grandsons birthday on 27 October. Money went from my bank 3 November. Paid shipping fee for delivery 3 to 5 working days. Now 11 November. Heard nothing although i have sent 2 e mails, no response, tried to call, phone number not working, tried to chat on the site, couldn't do that. Very worried now that this company is fraudulent and i have made a big mistake buying from them . Going to contact my bank for advice.

November 11, 2021
Rated 1 out of 5 stars

Ordered a squash racket two weeks ago…

Ordered a squash racket two weeks ago and still haven't been updated when I will get it. I've asked to cancel the order with a full refund but that has happened either. No reply to my emails so have been forced to raise a dispute through my bank.

October 4, 2021
Unprompted review
Rated 2 out of 5 stars

Ordered Badminton racquet on Thursday…

Ordered Badminton racquet on Thursday 2nd September paid for 1-2 day delivery
Item was sent out by normal useless post
£7:50 refund for postage but at 21:31 on the 8 September no raquet
Hopefully it will turn up one day
9 raquet turned up
10 th still waiting for the shuttlecicks I ordered at the same time

September 8, 2021
Rated 3 out of 5 stars

Having ordered something last Monday…

Having ordered something last Monday and paid for 1-2 day delivery the item has only just arrived today. I did contact the company on many different platforms email, messager and phone and never received any response to find out why the delivery was so delayed. It’s a shame really a small business relies on good reviews and customer satisfaction they just need to communicate. Not sure I would order through them again.

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. My order did not arrive. I contacted ‘Flux Sports’ about my missing order twice and they do not reply. Avoid this website at all costs. Appalling.

August 10, 2021

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