The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the da... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On the whole, there is timely delivery on the day requested. I would say, however, that certain couriers don't always take the care they should in finding the right premises, and more than once we ha... See more
Company replied
I am always impressed with the service, and importantly the flowers I send or receive from Flying Flowers. The flowers, are fresh, in great condition, brilliant varieties and true to the descripti... See more
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Excellent service as always from Flying Flowers. DPD on the other hand not entirely sure what the delivery driver did with the box containing the flowers (which had been ordered for a Golden Wedding... See more
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Company details
Written by the company
It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.
10 Day Freshness Guarantee
Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee.
Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer.
If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.
Contact info
United Kingdom
- hello@flyingflowers.co.uk
- www.flyingflowers.co.uk
4.4
Excellent
66K reviews
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Easy to use website
Easy to use website. Flowers arrived as a gift on time and I was told they were lovely.
August 12, 2026
Flowers were warmly received
Flowers were warmly received. On time and as ordered. I will certainly continue to use Flying Flowers in the future.
August 18, 2026
My friend who is recovering from a knee…
My friend who is recovering from a knee replacement operation was delighted with the flowers.
August 17, 2026
A beautiful Get Well Gesture. -Your flowers were beautiful and were…
Your flowers were beautiful and were delivered on time. Thank you x
August 11, 2026
Superb quality and prices
Thank you gift - beautiful flowers received
Highly recommend.
August 18, 2026
Flowers delivered promtly
August 17, 2026
I have used flying flowers for several…
I have used flying flowers for several years now and have always found excellent service and delivery always on time. I also find it brilliant that I receive notification of the delivery. Thank you
August 15, 2026
Beautiful flowers
Beautiful flowers, well packaged and presented. Easy website, good price, delivered as per booking. All good.
August 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery cost
I use flying flowers a lot and I've noticed that the free delivery that use to be seems to have disappeared although it can say free delivery it seems now that you have no choice but to pay £4.00 for delivery from DPD even if it's 4 days away, very disappointing may have to look elsewhere for free delivery
August 17, 2026
Reply from Flying Flowers
Good Afternoon, thank you for taking the time to leave us your review. Customer experience is very important to us, and we truly value your feedback. Your comments have been recorded so we can take steps to help us improve. If you would like to discuss further, you can email us on hello@flyingflowers.co.uk. Kind Regards, Beth
The order was delivered on time but…not what was ordered
The order was delivered on time but what was received was not what was ordered. The blooms were supposed to be red white and blue but the flowers were pink.
August 17, 2026
Reply from Flying Flowers
Good Afternoon, thank you for taking my call. I'm pleased I could get this sorted for you today. Thank you, Beth
Disappointed with delivery was left on …
Disappointed with delivery was left on door step as lady out with her dog neighbour not contacted a hot day
August 14, 2026
Reply from Flying Flowers
Hello Barbara, I'm sorry to hear this. Unfortunately our couriers are told to leave flowers in a safe place to avoid disappointment, especially if it's an important occasion. The weather has been very hot this summer and we have ensured all our flowers are sent with lots of hydration for the journey. Hopefully your friend was able to unpack her delivery and see them bloom. If you would like us to help please do not hesitate to contact us by email ; hello@flyingflowers.co.uk
Best wishes,
Sandra Varley
Head of Flying Flowers
Flowers arrived in good time and in…
Flowers arrived in good time and in good condition
August 10, 2026
Perfect service .
Perfect service .. easy to order and next day delivery plus updates throughout delivery service..
August 9, 2026
Feedback on birthday flowers
The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the day before an event - to allow flowers to revive?
August 6, 2026
Reply from Flying Flowers
Hello Joya, thank you for your feedback, it has been very warm recently hasn't it? Our stems are picked and sent in bud to enable you to enjoy seeing them open and bloom, to gain the maximum enjoyment. They are often a little tired after their journey, our care guide provides steps to revitalise them and within hours they should perk up after a good drink and flower food for energy.
Thank you for choosing us, I hope we can have an opportunity to share flowers with you again soon.
Best wishes,
Sandra Varley
Head of Flying Flowers
Standard letterbox flowers
Arrived quickly the recipient loved the flowers and chocolates. Thank you.
August 16, 2026
Delivered on time my friend was really…
Delivered on time my friend was really surprised and pleased
August 16, 2026
My friend is delighted with the rose…
My friend is delighted with the rose plant chocolate and Prosecco I chose for her birthday. Delivered on time and I was kept informed of the whole process
August 15, 2026
Beautiful fresh flowers delivered on time.
Lived up to expectations, sent the flower bouquet to my sister who was delighted with them. Have been in a flower club 50yrs so I know quality flowers when I see them. My sister sent me a photo of them and they looked so beautiful and fresh and she loved the white bouquet as that is her favourite. Thank you.
August 15, 2026
Reply from Flying Flowers
Hi June,
Thank you for your lovely feedback. We're delighted your sister loved the bouquet, especially as white flowers are her favourite. As someone with 50 years in a flower club, your praise for the quality and freshness means so much to us.
Thank you for choosing us. 🌸
Shelley & The Flying Flowers team
Excellent products
Excellent products, fast and reliable service and great value for money!
August 14, 2026
Always ordered from you fantastic…
Always ordered from you fantastic flowers, good prices ,delivered when they say ,you are kept informed about the progress of your order,fantastic service all around
Thank you
August 15, 2026
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