We have been seeking an easier can opener with our arthritis, We found your product advertised with another supplier. This supplier would charge an outrageous shipping charge. We accessed tour we... See more
Company replied
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See what reviewers are saying
I have used FMP and watched the growth of the company for decades. I feel that FMP has done a wonderful job of expanding the product line, being well stocked, having above average customer service... See more
Company replied
Was very easy to order on your sight. I have asked to get set up online, but due to time restraints I needed to order product for my customer before I could get approved. I had to abbreviate our co... See more
Great products at an affordable price! FMP and their customer service team really go above and beyond for us here at Denny's and we greatly appreciate it. They're always very informative and helpful.... See more
Company details
Information provided by various external sources
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to: - More parts and products from an extensive inventory of over 25,000 items - Larger sales and customer service teams to provide dedicated support - National distribution centers located in Ohio, New Jersey, Texas, and Nevada - Greater brand purchasing power FMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Contact info
101 Mt. Holly By-Pass, 08048, Lumberton, United States
- 800-257-7737
- fmptrustpilot@fmponline.com
- www.fmponline.com
4.7
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The ordering process was great and…
The ordering process was great and simple. Thanks.
April 2, 2020
Unprompted review
Considering I just ordered it…
Considering I just ordered it yesterday, the ordering process was smooth easy and quick.
March 29, 2020
Unprompted review
I think it’s crap that as along time…
I think it’s crap that as along time customer my prices are higher than on the website. I look at the price, sign in to buy, and the price goes up? I’ve been buying from you for 20 years. You’re online model is broken
March 23, 2020
Unprompted review
Reply from Franklin Machine Products
Good afternoon Steve, thank you for bringing this pricing discrepancy to our attention. We have corrected the error and updated your pricing. We value your feedback and we look forward to supporting your business now and in the future. Stay well, the FMP Customer Service Team
Excellent customer service expeirence
Excellent customer service expeirence. The on-line ordering is very easy to navigate.
March 23, 2020
Unprompted review
Difficult to find parts
March 16, 2020
Unprompted review
Excellent Service!!!
Excellent Service!!!
4 years of great partnership!
March 12, 2020
Unprompted review
I received the information in a timely…
I received the information in a timely manner and the customer service was very helpful.
February 28, 2020
Unprompted review
FMP Best overall..
FMP, what to say. Fast shipping. Great people that always help with information. Too many items to say what they have. Great prices. Just a great Company with the whole package..
February 13, 2020
Unprompted review
The people are great and very helpful.
The people are great, they have always been helpful. They have been especially helpful in dealing with Corrigo. I would recommend FMP to anyone needing restaurant parts.
February 12, 2020
Unprompted review
They always help me find what i need
February 8, 2020
Unprompted review
Love your products and service
Love your products and service. Wish that your pricing was more competitive.
February 8, 2020
Unprompted review
FMP has a lot of great products to…
FMP has a lot of great products to choose from but pricing and shipping is to high. It makes you look at other companies to buy from.
February 7, 2020
Unprompted review
fast service great price
February 5, 2020
Unprompted review
Reply from Franklin Machine Products
Hi Steve. Thank you for your review. We're happy to provide what you need as quickly as possible!
Tom is an excellent sales rep
Tom is an excellent sales rep. Always a pleasure to do business with him. Make my experience great. His knowledge help a lot to do smooth transactions. Thanks Tom.
February 5, 2020
Unprompted review
Reply from Franklin Machine Products
Hi Eddie! Thank you for review and compliment to Tom! It has been passed along.
Always the best
Can always get what you need really quick, friendly staff and the prices are good
February 5, 2020
Unprompted review
Reply from Franklin Machine Products
Thanks, Tejinder! We're happy to help you keep your kitchen running!
Reply from Franklin Machine Products
Hi Luciano - thank you so much! We try!
Excellent service
February 5, 2020
Unprompted review
Reply from Franklin Machine Products
Glad to hear you've been happy with it, Gary!
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