Fnac Spectacles Reviews 331

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Event Ticket Seller

Written by the company

Fnac Spectacles est l’un des leaders de la billetterie en France. Nous proposons un large choix d’événements culturels partout en France : concerts, festivals, théâtre, humour, expositions, parcs, sport et bien plus encore. Réservez vos billets en ligne en quelques clics, choisissez votre siège grâce au choix sur plan. Notre mission : rendre la culture et le divertissement accessibles à tous, en toute simplicité. Une question sur un billet, une commande ou un événement ? Vous trouverez sûrement la réponse dans notre FAQ : https://fnacspectacles.com/campaign/faq


Contact info

1.4

Bad

TrustScore 1.5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst site ever to make a booking

Worst site ever to make a booking. Gives you all the colors of the rainbow in “holy shít” feeling…

Btw i don't speak a word of f_cking french and they keel showing everything in shítty french

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service

I had tickets for the Nice Jazz Festival July 2020 which was moved to 2021 however advised that a refund could be requested due to COVID and we could not travel either at this time. I requested a refund and got a response to provide the account details and then nothing. I have been trying to get the refund for 18 months! 200 euros taken - will not book with this company again. I wrote a later of complaint to their head office and received nothing! Appalling service and company. This seems to be a common theme from other feedback.

April 22, 2022
Unprompted review
Rated 1 out of 5 stars

scam

I booked tickets in november 2019 and the event was supposed to happen in march 2020 but it got delayed due to covid. The dates got moved around and now I can't attend the event. They said that people who can't come can refund their tickets. I'm trying to reach the support for TWO MONTHS already (almost 3)!! I've sent several emails with their instructions and reached out to the venue. Nothing came back from Fnac. Absolute scam.

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

Spectacle roi lion au théatre mogador…

Spectacle roi lion au théatre mogador reporté. Avoir non utilisable car plus de disponilités. refus de remboursement et invitation a choisir autre chose ou attente d'un an pour remboursement. Un scandale. Honte a vous. Décu de la fnac spectacles car bon client depuis de nombreuses années.

November 3, 2020
Unprompted review
Show reviews in all languages. (331 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look