I needed replacement cushions for a vintage Ercol armchair. Some places were quoting silly money. I contacted Foam4U and sent my rough measurements. I then had a phone conversation with Sales who as... See more
Company replied
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Didn’t even get to order, the first few emails were responded to, gave all information required. No replies received after I sent an email with measurements so I could get a quote. Sent 2 chaser email... See more
Company replied
Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... See more
Company replied
Thrilled with the results, our two sofas are like new! Ordered on the Foam4U website Monday afternoon, after carefully measuring the original cushions and following their guidance. New cushions arrive... See more
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Company details
Written by the company
We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.
Contact info
Livedale Foam & Sundries Ltd Unit D Enterprise Court Seaman Way , WN2 2AG, WIGAN, United Kingdom
- 03434149990
- customerservice@thefoamshop.co.uk
- www.foam4u.co.uk
4.5
Excellent
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service
April 24, 2025
Reply from foam4u
Hi Iain,
Thanks very much for the 5-star review — we really appreciate it! Glad you were happy with the service, and if you ever need anything else foam-related, you know where to find us.
All the best,
Mark and the team at Foam4U
An all around great service from start…
An all around great service from start to finish
April 23, 2025
Reply from foam4u
Thanks for the review We do our best to ensure that every customer gets the best possible service
Great product
Great product. Great ordering system. Kids have found their new mattresses very comfortable.
April 22, 2025
Reply from foam4u
Hi George,
Thanks so much for the fantastic review!
We’re really pleased to hear the new mattresses have gone down a treat with the kids – comfort is king (especially when it means they sleep better and longer!). Appreciate your kind words about the ordering process too – we’ve worked hard to make it as smooth as possible.
If you ever need anything else, you know where we are.
All the best,
Mark & the Foam4U Team
As it should be done
April 20, 2025
Reply from foam4u
Hi Paul,
Thanks for the 5-star review. Always great to hear when we’ve done things right.
All the best,
Mark & the Foam4U Team
Just what I needed
Very well made mattress cover and great delivery time. Pleased and happy to use the service again.
April 20, 2025
Reply from foam4u
Hi Andrea,
Thank you so much for the lovely review! We're really pleased to hear you're happy with the mattress cover and the turnaround time. It means a lot to us that you'd be happy to order again — we’ll be here when you’re ready.
All the best,
Mark & the Foam4U Team
Reply from foam4u
Many thanks for the review Our prices price are generally some of the best on the net
My order has not arrived and no one…
My order has not arrived and no one will refund my money
I keep being told the business has gone into liquidation but you are still operating
January 25, 2025
Reply from foam4u
Foam4u has not gone in to liquidation. it is true to say the previous owners of the site have closed down. We understand that the MD of the previous owner of the site has reached out to the customer and offered a refund.
Second time I have bought from Foam4u…
Second time I have bought from Foam4u excellent service, quality and delivery would use again.
March 27, 2025
Reply from foam4u
Always nice to get a 5 star review. Thank you some much for taking the time we really appreciate it
Replacement Cushions for DFS sofa
Perfectly plump and refreshing seat cushion replacement for DFS sofa
March 22, 2025
Reply from foam4u
We really appreciate you taking the time to give us a 5 star review
Had a slight problem with the size but…
Had a slight problem with the size but soon sorted... cannot fault the service and will definitely use foam4u again.
February 19, 2025
Reply from foam4u
Many thanks for the review
The delivery time was not met
The delivery time was not met. Despite phoning to check and being assured it was ready, and was awaiting dispatch in time, a further call later in the week confirmed it had not been and could not be done that day. My complaint made via the website form has never been acknowledged. Product itself is good but did need to trim slightly. If it had arrived on time and/or my complaint acknowledged I would be rating it much higher.
February 25, 2025
Reply from foam4u
Very disappointed to receive a 2 star review. At the time this product had a 14 working day dispatch Leadtime. I am pleased you liked the product.
i will try to contact the customer by phone for more details
Fabulous roof top mattress and cover…
Fabulous roof top mattress and cover made for us, great quality and perfect fit.
February 24, 2025
Reply from foam4u
Thank you so much for your kind words! We're absolutely thrilled to hear that you're loving your rooftop mattress and cover. It means a lot to us that you found the quality top-notch and the fit just right—that's exactly what we strive for with every custom piece we make. Knowing that it's working perfectly for you makes all the hard work worth it. If you ever need anything else or have any questions down the road, don't hesitate to reach out. We truly appreciate your support!
Bespoke cushions and covers
We had some bespoke cushions made for our sofa which turned out perfect. They took a lot of care and communicated well throughout the process. Highly recommended!
March 20, 2025
Unprompted review
Reply from foam4u
Thank you so much for your kind words and thoughtful review! We’re absolutely thrilled to hear that you’re pleased with your bespoke cushions and covers. Creating custom pieces is something we genuinely love to do, and it’s incredibly rewarding to know that the final result turned out just right for your sofa.
From the initial consultation to the final touches, we always aim to provide not just a high-quality product, but also a smooth and enjoyable experience. It means a great deal to us that you felt well cared for and that our communication made the process easy and reassuring.
Your feedback is the kind of encouragement that keeps us passionate about what we do. Knowing that our work has made a difference in your home is the best compliment we could receive. Thank you again for taking the time to share your experience — and for the recommendation! We’d be absolutely delighted to work with you again in the future if there’s anything else you need.
Quality product and service, delivery a little slow
Easy to submit order and then received a call double checking I hadn’t made a mistake (it was an unusual requirement) and friendly advice on how to approach upholstering it. Only deducted one star because it took a couple of weeks to arrive. But if you’re don’t need the order super urgently, then the price, quality and service are spot on!
February 19, 2025
Reply from foam4u
Thank you so much for your thoughtful review! We’re really glad to hear that you found the ordering process straightforward and that our team was able to connect with you to ensure everything was just right — especially with such a unique request. Offering friendly, helpful advice is something we truly value, so it’s lovely to know that made a difference.
We completely understand your comment about the delivery time, and we really appreciate your patience. While we always aim to balance quality craftsmanship with timely delivery, bespoke work can sometimes take a little longer than standard orders. That said, we’re so pleased that you were happy with the final product and felt the quality, price, and service were all up to standard.
Thank you again for choosing us — and for taking the time to share your experience. We’d love to work with you again whenever you need something special!
Took a little while but I knew this…
Took a little while but I knew this from the start. Great service, thank you
February 18, 2025
Reply from foam4u
Thank you so much for taking the time to share your review.
The cushion was well made to my…
The cushion was well made to my requirements, I dropped a star as to delivery was rather vague and I had to check what was happening a couple of times. Thanks for replying and explanation makes sense
February 21, 2025
Reply from foam4u
Hi
Sorry to hear we dropped a star for the lack of info about the delivery. By way of explanation the website changed hands in March and a few IT issues were experienced.
However thanks for taking the time to offer a review its much appreciated
This will be the second mattress we…
This will be the second mattress we have bought from this company.
Amazing mattress firm but supportive with a hint of soft.
Great communication.
Thank you
February 20, 2025
I have lovely seat to sit on thanks to…
I have lovely seat to sit on thanks to your company and it helps getting out of my chair
February 18, 2025
Reply from foam4u
Thank you for this most appreciated
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