Limited Reviews 

70
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I received a quote and decided to go ahead. On the day the work was due to commence the quote DOUBLED!! As I couldnt afford this new price I had to cancel. Dreamroof said they would refund my deposit.... See more

Rated 1 out of 5 stars

Do not give money to this man, he is a con artist. He took a deposit for work never done and refused to give the money back. I started a civil claim against him but he entered liquidation in March 20... See more

Rated 5 out of 5 stars

We had this done last autumn so have had it through a winter and summer now. Very happy with it, it has adding a good extra buffer to the external temperatures and kept things warmer in winter and... See more

Rated 4 out of 5 stars

Good morning We are pleased with the standard of work done and the benefits we are getting with reduction in use of the central heating. However, the one thing we are disatisfied with is the collec... See more

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  1. Real Estate Agency

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2.0

Poor

TrustScore 2 out of 5

70 reviews

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2.0

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(70)

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Rated 5 out of 5 stars

very pleasant experience.

very pleasant experience.
All round nice people, from sales stand through Office staff, to fitters and a nice phone call from the director too.
Looking forward to the savings from the insulation this winter.

October 22, 2018
Unprompted review
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Reply from Limited

Thank you so much for your kind words and positive review.

Rated 5 out of 5 stars

A good job well done

Foamroof installed a loft ladder, boarded out a portion of my loft and foamed the inside of the roof.
Before they started broken tiles were replaced and the lead flashing at the base of the chimney stack was renewed. The replaces the glass roof to the conservatory with a solid one and foamed the inside and then put up a facia. All the workmen behaved professionally and were friendly. Especially Marlan who took a pride in his work and worked hard in all weathers. The rubbish was cleared away promptly. I wouldn’t hesitate to recommend them. Of course I shall have to wait until winter to see if it works at insulating the cottage.
Nick

August 23, 2018
Unprompted review
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Reply from Limited

Thanks Mr Davies for a fab review. The new conservatory roof with the one-piece rubber membrane and the spray foam insulation will make such a difference. Thank you for your comments about Marlon taking pride in his work, we all care very much.

Rated 5 out of 5 stars

They sorted the problem out

I would like to say that after some teething problems, this company has gone out of its way to resolve them. They have been called back three times to my garage roof and I have to say the workers were very polite ,friendly and tidied up after themselves. It is nice to know that there are still businesses out there that will put themselves out to resolve the problems with the customer. The office staff very helpful and I would use this company again.

August 13, 2018
Unprompted review
Rated 4 out of 5 stars

Very good product

The product is undoubtedly a very good idea, it seals, insulates and weatherproofs the roof in a way standard insulation can't. This is particularly helpful to us as our roof is made up of slate tiles and can be difficult to deal with but there were no problems with the application of the foam and it is working well. There were a few problems with the overall job due to some oversights and mis-communications however these were resolved after a few phone conversations.

August 2, 2018
Unprompted review
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Reply from Limited

Thank you for your positive review. We do apologise for the oversights and we are pleased that we were able to resolve them. Thank you again.

Rated 4 out of 5 stars

Happy with the product!

The product is good,
Unfortunately they Brought our installation day forward.
Installation took longer as they didn’t have enough foam to complete (everything was out of sequence due to extremely bad weather).

The fitters were good guys, Very pleasant and cleared up after themselves.

We are very happy with the result, our loft has become a spare room for storing stuff safely.

I would recommend this company to my family & Freinds

June 15, 2018
Unprompted review
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Reply from Limited

Thank you Mrs Lomas for your review. I'm sorry we brought the job forwards. We were very effected by the snow storm. We have recently purchased a bigger van so we can carry more material so hopefully that won't be an issue in the future. I'm glad you're happy to recommend us.

Rated 5 out of 5 stars

Very pleased with the result

Very pleased with the result, house is much warmer and the extra bonus (quite unexpected) is the reduced noise factor!!!!! Sales Team, Surveyor and Foamroof Team were all very friendly, helpful and customer focused.

June 8, 2018
Unprompted review
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Reply from Limited

Thank you Mrs Broadley for reminding us to shout more about the noise reduction of our spray foam. Great feedback, thanks again.

Rated 5 out of 5 stars

We a a problem with the hose length and…

We a a problem with the hose length and accessibility to my house , but the guys resolved the problems very quickly. A good system with no mess

June 8, 2018
Unprompted review
Limited logo

Reply from Limited

We are glad that our hose length made you happy! You were very kind and patient with us and your positive comments are much appreciated.

Rated 3 out of 5 stars

Good, But Not Perfect

The team that turned up to do the task were fantastic. They arrived when they said they would, worked efficiently and cleaned up well afterwards. The standard of their work was very good. Given that the work was done in the Spring we cannot yet vouch for the efficiency of the insulation.
The reason for not awarding 5 stars is that the surveyor overstated the quality of the finish. The area sprayed is in an open ceiling room and after the survey we were left with the impression that the finish would be such that there would be no need to board the ceiling and we could paint the foam. Sadly, despite their best efforts, this was not possible.
Despite the specific issue of the finish we are considered using Foamroof to spray the remaining attic space in the future.

June 7, 2018
Unprompted review
Limited logo

Reply from Limited

Thank you for your honest review. I'm glad to hear you will use us again. But we are sorry that we could not achieve the smooth finish you were expecting. Sometimes it's really hard to achieve. We will pass your comments onto our staff not to overstate the finish. Thanks again and we look forward to hearing from you again.

Rated 5 out of 5 stars

Well pleased with the roofing works and…

Well pleased with the roofing works and spray foam on my roof I have already noticed a difference in temperature has been warmer throughout the house. We also had Foamroof back to put a new roof on my garage as we converted it into gym. The teams were very professional tidy and friendly.
Thank you Foamroof well impressed.

June 5, 2018
Unprompted review
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Reply from Limited

Hi Ms Carter glad the house is warmer and the new gym is fun!

Rated 5 out of 5 stars

Foamroof May 2018

Very pleased with the whole experience; from initial overview of the whole process to the installation of the end product.
The workmanship and professionalism is to a very high standard and I have no reservations in recommending this Company.

June 5, 2018
Unprompted review
Limited logo

Reply from Limited

Thank you Mr Brady delighted with your positive comments.

Rated 5 out of 5 stars

We were very impressed with Brian’s…work

We were very impressed with Brian’s presentation and he answered all of our questions. The men that carried out the work were very professional and friendly and it was carried out to a high standard.
Kind regards
Pete and Kim Robertson
Would highly recommend this company

April 3, 2018
Unprompted review
Rated 5 out of 5 stars

Good service and good result despite…

Good service and good result despite the snow all around they still turned up!

March 29, 2018
Unprompted review
Limited logo

Reply from Limited

Thank you Mr Hendy, it really was great work from the team "despite the snow"! Thank you for your positive review.

Rated 5 out of 5 stars

A job well done

Friendly, professional and efficient service
The installation team left everything clean and tidy

March 5, 2018
Unprompted review
Limited logo

Reply from Limited

Thank you very much for your 5 star review!

Rated 2 out of 5 stars

Watch out for what they quote you and…

Watch out for what they quote you and what they will actually do.

Thanks your reply but it as more than just cardboard that had to be removed and disposed of. This was quoted for and the initial £20.00 reduction was not accepted by me and took several phone calls on your side to resolve. As to the oil stains from Mercedes Van, no compensation was requested or offered by Foamroof.

February 28, 2018
Unprompted review
Limited logo

Reply from Limited

Hi Mr Mackula, I've checked and we HAD reduced your original quote by £194 as a gesture of goodwill. We are sorry it took several calls, but that level of reduction required authorisation. I'm sorry that our teams did not remove the cardboard - that was something we should have done for you. We will make sure that does not happen again and appreciate your feedback.


Hi Mr Mackula, I'm sorry you felt we have not delivered to our usual standard. We have checked this end and we have not charged you any more than was quoted and have in fact reduced your final bill as you removed the cardboard and our van leaked oil (despite a service at Mercedes the previous working day, now fixed!). Can you please clarify why only the two stars as when we spoke on the day you were very pleased with the job?

Rated 5 out of 5 stars

The operatives

The operatives were polite, efficient and clean. An excellent service .

February 7, 2018
Unprompted review
Limited logo

Reply from Limited

Thank you Mr Harding. We are delighted that our staff reflect the whole team so well.

Rated 5 out of 5 stars

Installation as promised.

Installation as promised and for the quoted price. All debris removed promptly and property left in a clean and tidy condition. Highly recommended.

February 6, 2018
Unprompted review
Limited logo

Reply from Limited

Hi Mr & Mrs Wakeman, thank you for your great review. Now you have a fully boarded and insulated loft you can make the most of the space. All the best.

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