FootballShopOnline Reviews 

36
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Absolutely disgusting service 😡 I ordered 2 tops with the supposedly VIP Express delivery? Over 11 days and still no sign of them!! Now I can't get through to Customer Service, the robot on the phone... See more

Rated 1 out of 5 stars

scammers, avoid, they take money, never delivery or return your emails or calls. tracker of order doesn't work.

Rated 1 out of 5 stars

I ordered a jersey around Dec 1, 2022 company confirmed order and took my payment, then nothing. No updates or anything. I tried calling, no one answers the phone. I have had numerous chats but to n... See more

Rated 5 out of 5 stars

I am glad I read the reviews after my purchase from Footballshoponline as I would probably not of purchased from them...Great experience bought some Chelsea pajamas as were not available on Amazon bef... See more

Company details

  1. Soccer Store

Information provided by various external sources

Football Shop Online providing that cool football merchandise gift for any football fan in your life.


Contact info

2.1

Poor

TrustScore 2 out of 5

36 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.1

All reviews

(36)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy from this company. Save yourself the grief.

I ordered a jersey around Dec 1, 2022 company confirmed order and took my payment, then nothing. No updates or anything.
I tried calling, no one answers the phone. I have had numerous chats but to no avail. Supposedly I've received a shipment tracking number but it doesn't state any proposed delivery date. I would never order from this company again. Steer clear and buy elsewhere. Our grandson sadly will not get his gift for Christmas.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

I am glad I read the reviews after my…

I am glad I read the reviews after my purchase from Footballshoponline as I would probably not of purchased from them...Great experience bought some Chelsea pajamas as were not available on Amazon before Christmas paid for next day delivery and they turned up 24 hours later right size great price very pleased will use this company again. Thank you Merry Christmas

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Put an order in for a jacket

Put an order in for a jacket, given 2 delivery dates over a couple of weeks and still no jacket. Claim evri had processing problems ( how can they have processing problems when all they need to do is deliver) then when I've asked for a refund they say prove evri hasn't delivered to a neighbour ( I have none). They also know that no attempt has been made on delivery. Avoid at all costs. They also advise through amazon so be careful

December 10, 2022
Unprompted review
Rated 1 out of 5 stars

Order came quickly but wrong colour…

Order came quickly but wrong colour they will not answer the phone or emails to exchange item for the correct order , used them via Amazon who say we must deal with seller . Don’t recommend using them ever ! Be ware

October 12, 2022
Unprompted review
Rated 1 out of 5 stars

Order Not Delivered

I bought a kit in August last year (£103). Despite promises of delivery, the last being before Christmas, it has still not been delivered. Currently trying to get a refund.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Chelsea pyjamas

Ordered Monday night and goods arrived Thursday. Excellent service, Lovely quality and great price. Think there will be a very happy boy on xmas day 😊

November 25, 2021
Unprompted review
Rated 1 out of 5 stars

Been waiting 3 weeks for an item

Been waiting 3 weeks for an item. Only responded when i chased and now been told this item takes 5 days to process through the warehouse... and no feedback on when out for delivery. BEWARE!

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

The Perfect Retailer

I have just made a purchase at Footballshoponline and finally my faith in retailers is restored. Refer to a dictionary or thesaurus, look up "perfect retailer" and you will see Footballshoponline. I came across them by accident. They answered my questions quickly and honestly and did not try to oversell me. I placed an order for 8 different products, all of which were delivered within a few days, faster than expected, as they had upgraded the delivery service knowing we would appreciate a quicker arrival, all without any additional cost to us. The items were exactly as described, high quality and authentic products at very good prices. I highly recommend this retailer - Great product, Excellent service, Fantastic communication

April 18, 2021
Unprompted review

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