Football Ticket Net Reviews 

14,043
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful customer support team, noting that staff members are responsive and communication during the booking process is truly exceptional. Many consumers also mention that digital tickets arrive securely and the overall ordering procedure feels completely smooth and straightforward from start to finish. However, some people mentioned receiving their tickets very late or right on the exact day of the match, which caused considerable stress. A few other people also felt that customer support fell short when dealing with incorrect seating locations or entry problems at the stadium.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent support and reliable ticket... See more

Order

Customers had positive experiences with order processes, noting that everything was smooth and efficient.... See more

Customer service

Clients share positive opinions on customer service, highlighting fantastic and responsive support from the... See more

User experience

People report positive experiences with user experience, highlighting a smooth, reliable, and stress-free... See more

Website

Reviewers highlight ambiguous aspects of website performance and reliability. Many consumers report that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought Manchester City and Arsenal tickets at the last minute for the Community Shield match, literally on the morning of the game. Our tickets arrived within an hour mobile tikcet. I was nervous t... See more

Company replied

Rated 5 out of 5 stars

A really hassle-free ticket experience. Tickets received the day before the match with clear instructions on how to access. My friends and I enjoyed a great trip to the San Siro stadium for an AC Mi... See more

Company replied

Rated 5 out of 5 stars

Very attentive - kept phoning, leaving messages to check that I was happy everything on track E tickets arrived day before . I was able to transfer one to my son as he had also downloaded the appropr... See more

Rated 5 out of 5 stars

First time buying tickets from football ticket net. After purchasing the ticket I was a bit nervous but they assured me I would get my ticket for the Scottish cup final. I received my Ticket the day b... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Online Marketplace
  3. Soccer Store

Written by the company

Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events. All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according to very bad experiences with other secondary market agencies which consistently failed across the years). We believe that the most important issue for a football fan is to buy tickets in a safe and secured online system along with getting the best service throughout the process - starting from the purchase itself until the match is finished.

We Promise You

100% Order Guarantee Cheap & Competitive Prices Secure & Safe Transaction Valid & Authentic Tickets Delivery On Time To Any Address Skilled Customer Service Team

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(14,043)

1,686 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support

Great customer support, trustworthy feeling from the beginning until ticket delivery, phone calls to communicate and follow-up status, can recommend this site and service to everyone and I will definitely use it myself again!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Ticket perfect

Ticket perfect, as required. No problem to use it. Delivery 3 days before match. Messages and instructions easy, clear and up to time. Thanks.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Watching Inter win Serie A

The whole experience from ordering the tickets to being sat with my son at the San Siro watching Inter Milan win the Serie A title was amazing.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Man Utd vs Liverpool

Went to see Man Utd vs Liverpool game on Old Trafford with my son. Great seats, no problems
with tickets, i got all the information and answers via email&whatsapp. 10/10

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Professional experience

Football ticket guys were very professional, they called directly to check whether I'm aware of the changes and contacted me through whatsapp on the day when I had to download tickets. I'll definitely use this platform for any football match in Europe!

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was perfect!

I received the tickets two days before the game, it was all perfekt, no problems at the entrance. Support team was also great. Thank you so much!

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

It was a great service

It was a great service. The Booking proces was easy and they responded quickly to my email to register the tickets in my name and for the children, because I had not clearly noticed that it said adults only. But under the supervision of adults this was no problem and they registered the tickets in their name. They informed me very good by e-mail. And the match was great. Inter Milan champion of Italy.

May 3, 2026
Unprompted review

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