Forces Insurance Reviews 

336
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I would give this company 0 starts but I can’t. Clearly states NATO overseas on their website but won’t insure me working in NATO in Italy. Joke of a company who needs to make it clear they only insur... See more

Rated 1 out of 5 stars

High premium hikes after first year after luring service men/women with promos and deals. slow customer service and a lack of staff make for an overall terrible experience. If you have 5+ years no... See more

Company replied

Rated 1 out of 5 stars

Attempted to claim on a laptop. Due to the fact that the laptop had an issue electrically, we were denied instantly over the phone. Honestly, what's the point of insurance if you can't claim fo... See more

Rated 1 out of 5 stars

This company has terrible customer service. Impossible to get through to. when you do the staff make commitments they renege of them. Can't comment on the actual insurance products - but I would advi... See more

Company details

  1. Insurance Agency

About Forces Insurance

Information provided by various external sources

Forces Insurance (formerly TF Insurance) was founded in 2001 to provide military personnel, their families, and related civilian personnel with a range of motor insurance products designed specifically for their needs.

During this time, we’ve encountered many situations that are unique to members of HM Forces, and we’ve worked hard with a number of underwriters to create policies that protect our customers’ interests.

Every year, several thousand fully featured motor insurance policies are purchased through Forces Insurance.

Structure and Regulation

  • Limited company registered in England No. 4188402
  • Licenced Credit Broker under the Consumer Credit Act 1974
  • Registered as a Data Controller under the Data Protection Act 1998
  • Authorised and regulated by the Financial Conduct Authority (Firm number 308683)

Contact info

1.1

Bad

TrustScore 1 out of 5

336 reviews

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No recent history of asking for reviews

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1.1

All reviews

(336)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

It was good can't complain and the staff was very helpful

March 1, 2016
Unprompted review
Rated 5 out of 5 stars

amazing company

Customer relations was excellent. As a female on my own and doing this for the first time, the lady put me at ease and made sure I had everything I needed so i felt safe and secure on the roads
Linda West

January 28, 2016
Unprompted review
Rated 3 out of 5 stars

Extortionate admin charges

Generally a good service, although very expensive insurance for the year. The main problem is that in order to change any details on the policy, such as adding an additional driver, there is a £20 fee. Ridiculous when the cost of adding a driver is only £10. I would certainly not use the company if I were based in the UK and had more options available.

January 27, 2016
Unprompted review
Rated 5 out of 5 stars

Good Service - Smooth process

I would like to thank Forces Insurance and especially Hitesh who dealt with my enquiry.

He was patient and friendly in his approach and at no point did I feel pressured or uneasy with the process. It is obvious that they are experienced in dealing with Service customers and understand the difficulties and peculiarities of Service life.

Happy to recommend this company to friends and colleagues and already have done so.

January 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great price, great service

Went to FI following disappointing quotes from other 'forces insurers' and was more than happy with what they offered. A great price on my car insurance and customer service that was second to none.
Would recommend giving them a call.

January 13, 2016
Unprompted review
Rated 5 out of 5 stars

Really good

So far the policy seems to cover everything including breakdown cover. The person dealing with my policy was extremely knowledgable and once it was know I was exporting my vehicle they gave some excellent advice in getting my vehicle vin number on the certificate rather than the uk ref. This has undoubtedly save me time and hassle.

Thanks

January 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

The people one the other end of the phone are brilliant unlike other insurance companies these people actually get things done

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

5***** service

Wouldn't leave forces insurance. They are willing to go the extra mile to help sort out any problems and give a 5***** service. Thank-you for being there for the armed forces

January 11, 2016
Unprompted review
Rated 3 out of 5 stars

Some of us do buy LHD cars in BFG

insured my LHD run around. They couldn't ID the model; it's a standard estate with no bells or whistles. They also quoted me their "best price" , funnily enough from their parent company! Couldn't say if it was the best deal available, there aren't too many choices. Easy enough though!

December 14, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

I was delighted with the service I received - it was quick and comprehensive. There were a number of additional free items included such as key cover and roadside assistance. The quotation was extremely competitive and offered good value..

November 5, 2015
Unprompted review
Rated 3 out of 5 stars

Forces insurance?

Not really the cheapest but that's not my complaint as I understand cheap insurance doesn't always give you appropriate cover. My main gripe is £20 admin fee to change address. The forces move...a lot! So as company designed for the forces should surely take this in to account.

October 7, 2015
Unprompted review

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