I would give this company 0 starts but I can’t. Clearly states NATO overseas on their website but won’t insure me working in NATO in Italy. Joke of a company who needs to make it clear they only insur... See more
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High premium hikes after first year after luring service men/women with promos and deals. slow customer service and a lack of staff make for an overall terrible experience. If you have 5+ years no... See more
Company replied
Attempted to claim on a laptop. Due to the fact that the laptop had an issue electrically, we were denied instantly over the phone. Honestly, what's the point of insurance if you can't claim fo... See more
This company has terrible customer service. Impossible to get through to. when you do the staff make commitments they renege of them. Can't comment on the actual insurance products - but I would advi... See more
Company details
About Forces Insurance
Information provided by various external sources
Forces Insurance (formerly TF Insurance) was founded in 2001 to provide military personnel, their families, and related civilian personnel with a range of motor insurance products designed specifically for their needs.
During this time, we’ve encountered many situations that are unique to members of HM Forces, and we’ve worked hard with a number of underwriters to create policies that protect our customers’ interests.
Every year, several thousand fully featured motor insurance policies are purchased through Forces Insurance.
Structure and Regulation
- Limited company registered in England No. 4188402
- Licenced Credit Broker under the Consumer Credit Act 1974
- Registered as a Data Controller under the Data Protection Act 1998
- Authorised and regulated by the Financial Conduct Authority (Firm number 308683)
Contact info
17 The Office Village, LE11 1QJ, Loughborough, United Kingdom
- 01509 283 899
- info@forcesinsurance.co.uk
- www.forcesinsurance.co.uk
1.1
Bad
336 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Motor Insurance
Thoroughly professional, friendly and helpful staff made insuring my cars a very easy and pleasant experience.
June 9, 2015
Unprompted review
Service Provided by Forces Insurance
Really good, efficient , quick, polite service.
However as BFG personal you are limited to the choice of providers and the premiums are almost £100-200 more expensive than what you would pay in the UK.
June 8, 2015
Unprompted review
Army
It's really good insurance company all the soldiers should go along with this insurance
June 3, 2015
Unprompted review
LIMITED CHOICE
I chose Forces Insurance as due tot he BFG process there is limited choice. The cost is high compared to what ti would cost me to be insured in UK
June 3, 2015
Unprompted review
Very effective and prompt service which is value for money and efficient.
Forces Insurance offer an excellent service if you are posted at short notice overseas to Europe. The range of options was very good and given it is a specialist market good value for money when considering breakdown cover is included.
The documentation met the Belgium licensing legal requirements and was emailed as soon as the policy was activated meaning the vehicle could be registered without delay.
I recommend them purely on ease and effectiveness.
May 24, 2015
Unprompted review
Excellent costmer service A1
Staff always very helpful day or night, always on hand to meet my needs. Excellent service and know what they're talking about.
Thank you
May 22, 2015
Unprompted review
Great service - great insurance
Quick, easy simple process - renewal was stress free and reasonable rates
May 20, 2015
Unprompted review
Best insurance company i have used in 10 years
Easy quote, easy set up and the cheapest quote. win win win
May 19, 2015
Unprompted review
All very good
May 16, 2015
Unprompted review
Good Service - Good Quote
The company provide a reasonable quote, that is competative. The staff are knowledgable of Service needs and react accordingly. They are also very friendly, helpful and efficient.
Steve P
May 13, 2015
Unprompted review
Excellent On phone service and really fast.
No Regrets. I highly Recommend this service
May 6, 2015
Unprompted review
Good Service provided
Very professional service offered. Clear explanation of policy. Quick and simple to obtain a quote and process the payment.
Documents sent on line so access to them was immediate.
May 4, 2015
Unprompted review
Eficiency
Quality of service , well structured. Compared with other insurers this company is well above the average Recommend
April 30, 2015
Unprompted review
Cancelling my policy was difficult
I rang The Forces Insurance to cancel my policy, (I was quoted £462 for the renewal and found the same deal online for £242 with a different provider) was told someone would call me back, they did, I was out and they did not call again.
I then got a Renewal Email with an attached Certificate of Motor Insurance, I emailed back straight away to cancel, I got no response. I rang again, the woman I spoke to asked why I wanted to cancel, I explained I'd found a cheaper policy with the same features, she to,d me to double check what I had been quoted as it sounded far too cheap! I found her quite patronising and there was no offer of trying to price match. Clearly TFI don't value their customers.
I'm no longer with them and won't be returning.
April 29, 2015
Unprompted review
Excellent service - great company
Great price and friendly efficient service. Highly recommended!
April 28, 2015
Unprompted review
Service
Service was first rate from start to finish. The service was informative and helpfu, as a result of which I continued to utilise your company for my insurance needs.
April 28, 2015
Unprompted review
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