Forces Insurance Reviews 

336
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I would give this company 0 starts but I can’t. Clearly states NATO overseas on their website but won’t insure me working in NATO in Italy. Joke of a company who needs to make it clear they only insur... See more

Rated 1 out of 5 stars

High premium hikes after first year after luring service men/women with promos and deals. slow customer service and a lack of staff make for an overall terrible experience. If you have 5+ years no... See more

Company replied

Rated 1 out of 5 stars

Attempted to claim on a laptop. Due to the fact that the laptop had an issue electrically, we were denied instantly over the phone. Honestly, what's the point of insurance if you can't claim fo... See more

Rated 1 out of 5 stars

This company has terrible customer service. Impossible to get through to. when you do the staff make commitments they renege of them. Can't comment on the actual insurance products - but I would advi... See more

Company details

  1. Insurance Agency

About Forces Insurance

Information provided by various external sources

Forces Insurance (formerly TF Insurance) was founded in 2001 to provide military personnel, their families, and related civilian personnel with a range of motor insurance products designed specifically for their needs.

During this time, we’ve encountered many situations that are unique to members of HM Forces, and we’ve worked hard with a number of underwriters to create policies that protect our customers’ interests.

Every year, several thousand fully featured motor insurance policies are purchased through Forces Insurance.

Structure and Regulation

  • Limited company registered in England No. 4188402
  • Licenced Credit Broker under the Consumer Credit Act 1974
  • Registered as a Data Controller under the Data Protection Act 1998
  • Authorised and regulated by the Financial Conduct Authority (Firm number 308683)

Contact info

1.1

Bad

TrustScore 1 out of 5

336 reviews

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1.1

All reviews

(336)

1 review in the last 12 months

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Rated 5 out of 5 stars

First class service

I've been with Forces Insurance for three years now and must say that there has never been any issues with renewals or claims. Excellent and I recommend them to everyone, all in all first class service.

April 27, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used Forces Insurance three times now, and every single time the service is excellent, plus real value for money. I have no worries recommending them to anyone.

April 18, 2015
Unprompted review
Rated 5 out of 5 stars

Car Insurance Renewal

Having been covered by the Forces Insurance since 2008 when working in Germany, I cannot fault any aspect of the service provided. Thankfully, I have not required to call out the breakdown service or involved in an accident, but feel secure in the knowledge that if their services were required it would be first class and professionally dealt with.

April 17, 2015
Unprompted review
Rated 5 out of 5 stars

Forces on your side

Forces Insurance respect and hence represent their clients; this outfit is service and care plus. I fully recommend them.

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

A very simple and easy way to get insured

I have never has car insurance before. So when it came time to buy my first car in the UK, I wanted to ensure I was in good hands.
Forces Insurance considered my situation, gave me a great offer, didn't pressure me at all - and helped me to understand what I was signing up too.

I am now a very happy owner of car insurance, and I thank the company for making it a pleasant experience.

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The customer service team were extremely helpful from the first contact with them. They helped to resolve my unusual set of circumstances, clearly explained the details of the policy, and responded swiftly to my request for further information. The fact that my NCD will be recognised on return to the UK is a further bonus.

Although I have not made a claim, I expect their service would be equally as good in this respect.

I highly recommend this customer-orientated insurance company. Their excellent service provided peace of mind during an otherwise stressful overseas move.

April 10, 2015
Unprompted review
Rated 5 out of 5 stars

An easy, helpful and fully loaded service.

Right I'm not going to lie there is cheaper out there, BUT and this is a big but, none I have found that offer the full range of services (from breakdown cover, key cover, windscreen cover, etc) at such ease of a quick call that took 10 minutes from start to finish. I also liked that the call centre is uk based with easy to understand british accent, and they gave me good advice on what I needed not on what made them the most money! Perfect for European insurance for me and my family.

April 8, 2015
Unprompted review
Rated 5 out of 5 stars

Taking the pain out of car insurance for the Armed Forces!

I have dealt with Forces Insurance a couple of times now. They are great to do business with as they understand the Armed Forces and the resulting complexities. They are a small team, so you get a personalised service and they actually consider your individual circumstances rather than adopt "a computer says no" attitude when you mention that you are in the forces.

April 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service provider

Forces Insurance were very professional and informative throughout the car insurance quote and dealt with my query in a friendly manner. We would recommend Forces Insurance to other family members and friends.😄

April 4, 2015
Unprompted review
Rated 5 out of 5 stars

Seamless Insurance

Excellent service. As well as docs being posted, all I needed was e-mailed to me as well. Even got a txt informing me of the Number I need to call if I make a claim

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Approaching 5 Stars

After encountering 3 or 4 companies who hesitated to help, Forces Insurance were a breath of fresh air. Cover was arranged over the telephone by an agent who was willing to explore my personal circumstances rather than just tick boxes yes/no.
So far a good result. 5th star pending accepting a fragmentary insurance history caused by numerous overseas postings including Israel, Norway and France.

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Very happy

Have used Forces Insurance for several years and am very happy with them. Price is competitive and customer service is good. Never had to notify of a claim (long may that continue!) so can't comment on how well these are handled.

March 21, 2015
Unprompted review
Rated 5 out of 5 stars

Easy, quick, comprehensive but really very expensive

Forces Insurance, is one of the only approved by BFG, but are probably the most expensive, but then getting comprehensive European driving insurance with fully business use, breakdown cover and legal cover is probably going to be expensive. Mine was double the cost of UK insurance for the car and three times the cost for my motorbike, and with limited bike mileage. But no other real choice. However, they really do know what BFG needs and provide a very friendly and quick service.

March 20, 2015
Unprompted review
Rated 4 out of 5 stars

Good service

Be prepared to talk to them on the phone. My experience of comparable BFG insurance made Forces Insurance very competitive. I am unsure how competitive they are against standard UK Insurance, if they are I will stay with them.

March 20, 2015
Unprompted review

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