Forces Insurance Reviews 

336
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I would give this company 0 starts but I can’t. Clearly states NATO overseas on their website but won’t insure me working in NATO in Italy. Joke of a company who needs to make it clear they only insur... See more

Rated 1 out of 5 stars

High premium hikes after first year after luring service men/women with promos and deals. slow customer service and a lack of staff make for an overall terrible experience. If you have 5+ years no... See more

Company replied

Rated 1 out of 5 stars

Attempted to claim on a laptop. Due to the fact that the laptop had an issue electrically, we were denied instantly over the phone. Honestly, what's the point of insurance if you can't claim fo... See more

Rated 1 out of 5 stars

This company has terrible customer service. Impossible to get through to. when you do the staff make commitments they renege of them. Can't comment on the actual insurance products - but I would advi... See more

Company details

  1. Insurance Agency

About Forces Insurance

Information provided by various external sources

Forces Insurance (formerly TF Insurance) was founded in 2001 to provide military personnel, their families, and related civilian personnel with a range of motor insurance products designed specifically for their needs.

During this time, we’ve encountered many situations that are unique to members of HM Forces, and we’ve worked hard with a number of underwriters to create policies that protect our customers’ interests.

Every year, several thousand fully featured motor insurance policies are purchased through Forces Insurance.

Structure and Regulation

  • Limited company registered in England No. 4188402
  • Licenced Credit Broker under the Consumer Credit Act 1974
  • Registered as a Data Controller under the Data Protection Act 1998
  • Authorised and regulated by the Financial Conduct Authority (Firm number 308683)

Contact info

1.1

Bad

TrustScore 1 out of 5

336 reviews

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1.1

All reviews

(336)

1 review in the last 12 months

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Rated 4 out of 5 stars

Forces Insurance - Car Insurance Renewal

I feel that I am getting a decent service, although I sometimes consider that the advice of non-renewal is sent out a bit too sharply. There do also seem to be times when some discretion could be shown to long-standing customers and allow cover to continue for a week or ten days if it is liable to lapse.
Clearly Forces Insurance is aligned to providing a service to HMF, which I believe it does well, but I am less certain that it continues to provide such a service once the client has returned to civilian life. For example, I am less sure that car insurance quotes are optimised to provide a good comparison with other providers within the UK.

January 31, 2015
Unprompted review
Rated 5 out of 5 stars

So much insurance packed into a small outlay

I now have three policies with Forces Insurance and from the first engagement with the company through to the receipt of your documents, the process is very smooth, for a great price. Car Insurance, breakdown cover, key are a legal protection all banged into one price. I have now been with them for nearly five years and would recommend them very highly. Best prices for forces in Germany by a long shot.

January 31, 2015
Unprompted review
Rated 5 out of 5 stars

Simply efficient

From letter to renew to getting all the documents kept informed and felt in control, very efficient service, thank you.

Also competitive as l asked a local broker who couldn't beat your rates.

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Forces Insurance - the perfect choice for a serving soldier

Policy and breakdown policies emailed to your computer or car showroom is just one of the many benefits. Ease of communication, fast service and absolute value for money. Not the cheapest around but when you assess all the little extras they cannot be beaten for price and service. Low excess, free key replacement and breakdown cover in UK and Europe are other key features. Highly recommended.

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Forces car insurance

I cannot fault the service and value for money Forces Car Insurance has provided me for my latest renewal. They are very competitive and I am more than happy with the policy

January 27, 2015
Unprompted review
Rated 4 out of 5 stars

Smooth, helpful service

I arranged motorbike insurance for being posted abroad (not BFG) All advisors I spoke to were helpful and knowledgeable. When you are moving house you need people to be flexible about calling back in foreign numbers etc - everyone was courteous, flexible and helpful. Thanks

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

Luke is an asset to your company

The phone was picked up straight away. I could divide payment over 2 months without penalty. Spoke to a real person, not a script. Competitive premium. No complaints. I will not go back to my previous insurer

January 24, 2015
Unprompted review
Rated 5 out of 5 stars

All questions answered

The good mood arises when you find the cheapest quote,and stays when all little questions get answered. OK we all know you only find out how good an insurance company are when things go wrong,but I am hoping NOT to.

January 20, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, good team who always get back to me with answers and provide good advice.

January 10, 2015
Unprompted review
Rated 3 out of 5 stars

Pricey!

My renewals where more then previous years, had to shop around before forces dropped price on 2 occasions!
Other the the price of car insurance brilliant company no problems.

December 24, 2014
Unprompted review

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