Ford Insure Reviews 1,779

When i bought the car I got fordinsure & go off my drive. Few years ago I had insurance with yourselfs but like any insurance goes up but not double, so I went to another company but now that compa... See more

We have recently bought a new car from OMC and the experience was brilliant. We were dealt with by Jobie Knight who was the most patient, professional person ever! He didn't try and do sny hard... See more

Having recedived the quote through Go-Compare and decided to go with it, the rest of it was quite simply painless. No hidden price increases, no pushy attempts to add extras and payment was perfecgt... See more

The user experience was well worked out. For some reason a number of insurance websites could not exactly place the car licence with the model. Ford did straight away.

The lady I spoke to that helped me with my insurance was so lovely and helpful. Me being a female who’s only just got her license and first time for everything asking such questions; the woman wasn’t... See more

We leased our car through Busseys Ford. They have been brilliant especially Peter Feltham who organised everything. Peter kept explained everything to us and kept us up to date with the delivery tim... See more

Rob Robinson was friendly, knowledgeable about. The different cars, the different prices and discounts from the Government and Ford. He was able to develop an acceptable price and deal. He looked af... See more

Ford Insure were an easy to use website. They insure electric cars so consequently moving from petrol to electric was not a problem. Price was good too.

Excellent customer service from start to finish. All requests met in a timely manner. Nothing too much trouble. Will be happy to recommend Ford to others. Very happy customers.

Your customer service sorted out my issues with gaining access to my policy so I was able to tax my new car, if they had not then it would have delayed my new car. Once you have purchased a new car de... See more

Friendly colleague, happy to repeat or further explain/clarify elements of policy. New to Ford insurance and will definitely be recommending to others. Thank you for making it all so simple.

Great service and a very competitive quote . Definitely recommend . Claire was superb. Quoted one third of Direct Line quote which was incredible so it pays to shop around

Helpful, not pushy salesman gave informed advice. Was allowed a very trusting test drive to ensure the car was right for me. Reasonable price. Courteous customer service.

Ash really helped me out. I had unforseen issues with my license when tying to insure on the day I was getting my new car. Ash made sure that the request was expedited and everything was set up and re... See more

Ford Insure made it easy for me to buy top quality car insurance. I was impressed with the quality of their cover… particularly that, in the event of an accident, repairs would be done by Ford techn... See more

This was my first time purchasing a new car and I had a great experience. Donna & Joe were the best people to guide me through the process and make it a smooth experience. Thank you so much, highly re... See more

I found the salesman very helpful, he explained everything clearly. He kept me informed during the time we had to wait for delivery. At the hand over he explained the controls.

We just spent an hour on a chat via the Ford Insure website with one simple question. None of the 4 operatives could answer as they were not Ford Insurance operatives?!! Sort out the Customer Servi... See more

My renewal premium has increased every single year despite no change in my circumstances. Same car. Same address. Same mileage. 4 years No Claims Bonus. Only claim on the policy was a... See more

Spoke to a lovely lady called Jenna, she was very helpful and done her best to match other quotes I had received, very well mannered and helpful!!!

It was so easy to set up and the lady I spoke to was very clear to understand and answered every query I had explaining it so I was able to make the right choices

A very professional experience from start to finish. All my needs were listened to and provided with little fuss. A strong recommendation from myself.

After 4 years as a customer we was shocked to discover a increase in our payments without notification due another car on another policy being stolen around that time of renewal this was still pendin... See more

I had to find car insurance very quickly, due to my agent letting me down. As I’ve used Ford insure when buying a new car, I went straight to them. Everything was very easy. The only thing that let i... See more

We found this company very easy to deal with. We found the quote reasonable and they were efficient about the application. I have the paperwork on line and in hard copy. All good

I had the pleasure of dealing with Steven Nurse from Evans Halshaw in Ashton. He explained everything to me and went through every little detail from start to finish. He was not the usual pushy sale... See more

I'm currently in process of cancelling auto renewal and i'm 30min into an online chat. Why is this not available in the online portal I was also forced to sign up to? Being £10 cheaper has not been wo... See more

Elderly Drivers are finding it difficult to arrange their car insurance, Ford Insure were quick and easy, thank you very much.

The whole process was very straightforward. I telephoned during the process and was given first class customer service by the lady to whom I spoke.

I was very pleased with the way Olivia handled our problem. She was very compassionate with me when I explained my husband had had a stroke and would not be able to drive again. She sorted a policy o... See more

The lady I spoke with was ok until I told her that I was cancelling my policy and objected to paying approximately £90 cancellation charge. I know Insurers are in business to make money but I don’t un... See more

It was an efficient transaction, the price was less than half the quotation from my previous insurer for exactly the same cover. Would recommend *****

Fantastic advice and service from trust Ford in Lisburn. From sales to insurance, their advice has been excellent.

Spoke to a lovely lady with a Welsh accent who patiently answered all my questions and handled my concerns with ease.

The set up of my car insurance went as smoothly as it could have when transferring from a previous insurer.

Great service car was delivered in the timescale which we were told. Mos our agent was clear, professional and kind to us.

Amazing customer service, english speaking staff just Amazing. Im lucky I found them

fast efficient and able to speak with someone on the phone which is not always the case with other insurers

Great service from initial enquiry to collecting car, all questions etc dealt with promptly.

Friendly person on the phone who answered all questions and was nice and slow and explained everthing rearly well

A desperate move on my part due to circumstances not of my doing, made easier by your system .

The whole online process was easy and quick to do.The rate was also very comparable and there were many options for add-ons. Very pleased with the total for my car.

Site is easy to navigate very competitive price I cancelled my other insurance . Because they couldn’t match 10/10

I've been with Ford Insure for the past 5 years and never had any issues. They're customer service team were always really helpful. However, I recently got my renewal quotation for approx £2.3k. After... See more

They were amazingly helpful and polite , Normally insurers Iv experienced are dismissive , the girls I spoke to were extremely helpful

The quote was very acceptable I am feeling very confident of being with your company for a long time

It was so easy to use your insurance company to insure my car, very pleased with your service

Very friendly and helpful lady who explained the policy and answered all my questions very professionally

Staff easy to deal with, they understood what cover was necessary for me and price was fair.

Clear customer service. However some issues. Price of my car was lower and I updated Ford altough premium increased. I was interrupted on the call various times. No apologises. Fir... See more

Was with Ford Insure for 3 years for my new car and renewed each year despite there being cheaper options. I then sold my car and needed to cancel the policy, to which i was then stung with £100 charg... See more

I called regarding an auto renewal and got hung up on mid sentence after explaining I wanted to cancel. I had to call back to confirm how I would receive documents etc regarding this. Maybe they were... See more

The driveaway cover was good, and then when that expired we were pleased with the annual quote from Ford Insure and accepted that and paid the annual premium. Then we received an email from Ford Insur... See more

Honestly I wouldn’t even give them a star but I had to for the sake of this review. Absolutely shocking do not go for this insurance company. This isn’t even myself I’m complaining about my girlfriend... See more