Foreman Homes Ltd Reviews 

67
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Paul & George were fantastic today, pair of really helpful, professional chaps who went and above and beyond with helping me this afternoon! Thank you!

Company replied

Rated 5 out of 5 stars

I’d like to thank Ben, Steve and Mark for all their help and support throughout the purchase of my new home. They have all been incredibly helpful, approachable and professional, and have gone abo... See more

Company replied

Rated 1 out of 5 stars

Horrible. Bunch of crooks. New build home with mold coming out the walls and skirting board destroying our belongings and furniture. Misaligned doors, flooring needed to be replaced on the first da... See more

Company replied

Rated 5 out of 5 stars

We completed our Purchase at the end of September and as expected have had some snagging issues but these are being rectified. The Site Team especially Ben have been great at staying in touch whils... See more

Company replied

Company details

  1. Real Estate Developer

Written by the company

Our aim is to grow through the acquisition of land of all types and the development of diverse schemes. By building on our core strengths of loyalty, persistence and teamwork, we will continue to be recognised and respected as one of the South's leading independent house builders with unquestionable commitment to our customers, staff and investors.


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4.5

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.5

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22 reviews in the last 12 months

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Rated 5 out of 5 stars

A wonderful and joyous experience from Steph, a great brand ambassador for Foreman Homes.

From start to finish Steph has been amazing and the service has helped to make our purchase less stressful. We have taken possession today and a superb handover with all aspects covered and we now look to enjoy the brand new house at Sterling Park. Thank you for the professional and courteous service and helpful advice. The communication has been exemplary throughout and everything is 100% satisfaction.

February 2, 2024
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Anil,

Thank you very much for leaving such a great review, we are so pleased to hear how happy you are with the service you have received to date.

I will pass your feedback onto Steph and the Site Team who carried out the handover with you, all will be so happy to hear this.

Should you require any further assistance in the future, please don't hesitate to contact our Customer Care Team.

Kind Regards,

Sophie

On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Amazing experience…

From the moment I stepped into the Sales Office and met the very lovely Claire everything was perfect. Nothing was too much trouble, I got to choose all the finishing for my new home. She really went above and beyond, she is so knowledgeable, very patient and friendly and it’s been a pleasure getting to know her.
On handover and completion the house looked beautiful, gleaming and polished!
There was a very comprehensive folder detailing everything concerning the house, some tins of paint and a very welcome bottle of bubbles.
For the first month a couple of times a week Conrad the site foreman and Dom his deputy knocked to check that everything was ok and if we needed anything.
We haven’t needed to call on the Aftercare team as everything has been perfect but know they are there if we should need them.
Absolutely love my new home and am extremely happy here.
From my experience with Foreman Homes I 100% recommend them.

August 18, 2023
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Karen,

Thank you for leaving such an excellent review and for your kind words.

I will pass your comments onto Claire, Conrad and Dom, they will all be thrilled to hear this.

We are also so pleased to hear how much you love your new home!

Should you require any further assistance in the future, please don't hesitate to contact our Customer Care Team.

Kind Regards,

Sophie

On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

My Dream Home

From the moment I viewed the show home at Maddoxford Park, I knew this house was everything I wanted. It has well proportioned rooms, a good sized garden and is lovely and bright inside.

The sales negotiator, Claire Bryant is absolutely fantastic. She is enthusiastic, knowledgeable and professional. Throughout the process, she provided excellent service - answering queries and chasing all parties to ensure a smooth process. She kept my spirits up when estate agents and solicitors were being less than helpful! It was great that she shared in my excitement through to completion.

Since moving into the property, as you would expect, there have been a few issues and remedial work required, but I have received excellent service from both Claire, and from Sophie from the customer care office. Sophie has ensured all issues have been rectified - to a high standard, quickly and efficiently. Nothing is too much trouble for them. All tradesmen have been top quality, courteous and professional.

I would highly recommend a Foreman Homes property.

I am loving my new forever home 🥰

January 18, 2024
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Afternoon Heidi,

Thank you so much for leaving such a fantastic review.

We are so pleased to hear how much you love your new forever home!

I will pass your kind words onto Claire and the tradesmen that have visited your property, they will all be over the moon to hear this.

As always, if you need anything from me at all please just send me an email or give me a call.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Excellent sevice every step of the way

We recnently purchased a home at Stirling Park in Warsash, Stephanie has been excellent throughout the process keeping us informed and working with us to meet tight timescales on our part. Billy has been outstanding, working with us as we had some contractors doing some additional work for us and again we had some very tight timescales which he worked with us to make happen. The follow up customer service could not be faulted and any small snagging issues were dealt with promptly. We have now been in our new home close to two months and are absolutely loving being here. Builders build houses but people make homes and Stephanie and Billy have helped us create 'our home'

December 20, 2023
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Afternoon Andrew,

Thank you for leaving such a brilliant review. We are so pleased to hear how positive your experience has been to date.

I will be sure to pass your kind words onto Stephanie and Billy, both will be thrilled to hear this.

Should you require any further assistance in the future, please don't hesitate to contact our Customer Care Team.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Selborne Park, Alton

We completed our Purchase at the end of September and as expected have had some snagging issues but these are being rectified. The Site Team especially Ben have been great at staying in touch whilst these issues have been addressed. So far no major snagging issues.
The Sales Team at Selborne Park in particular Dawn have been incredible from the beginning of the process. We can't thank Dawn enough for all her support and hard work making this possible for us.
We are loving our home and already feel settled.

December 12, 2023
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Alison,

Thank you for leaving such a fantastic review and providing information of your experience to date.

We are so pleased to hear that you feel settled already and how much you love your new home.

I will be sure to pass your kind words onto the Site Team and Dawn.

Should you require any further assistance in the future, please don't hesitate to get in touch with our Customer Care Team.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

A very pleasant and well organised…

A very pleasant and well organised process.

From start to finish the communication and service has been great, with everything running to plan. The site team are and continue to be really friendly and efficient.

November 17, 2023
Unprompted review
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Reply from Foreman Homes Ltd

Good Afternoon Kelly,

Thank you for providing feedback of your experience to date. We really do appreciate your kind words.

It sounds like the site team are keeping in regular contact with you, but should you require any further assistance please don't hesitate to contact our Customer Care Team.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Thank you Foreman Homes...

We have just moved into our beautiful new Foremans Home on Maddoxford Park, Botley. From the start when finding our forever home, to the finish, exchanging contracts, our experience has been seamless. A special thank you to Claire who was there from day one. Claires professionalism, expertise and support is second to none. Thank-you to Conrad too who met us and went through everything we needed to know with Claire also there with us.

Since moving in we've been supported by Dom who has dealt with the really minor jobs that needed addressing and to Bob, Paul and the whole site team.

Thank you to Foreman Homes and the site team for looking out for us. Mr & Mrs Grant

July 7, 2023
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Dear Mr and Mrs Grant,

Thank you so much for sharing your experience and for taking the time to leave such a great review. We're really pleased to hear how positive your experience has been!

We have passed your kind words onto the team at Maddoxford Park.

It sounds like the site team are keeping in regular contact with you, but should you require any further assistance please don't hesitate to contact our Customer Care Team.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Fabulous House, 1st Class Service

Our last home was lovely but was 100 years old and came with many older house ‘issues’. Deciding to move to be closer to our grandchildren and have an enclosed garden for our 2 cats we thought about purchasing a new build property. This turned out to be the best decision we could of made. We approached Claire in Sales who was extremely helpful and knowledgable. She showed numerous potential properties, explained all the differences between the available properties and had infinite patience and helpful suggestions with our decision making on interior choices. I could not have appreciated her skill and understanding more. Due to 3rd party circumstances, we were unable to move in as soon as we’d hoped, but understanding things sometimes happen, we moved into rented accommodation nearby. We were offered the chance to move in on a generator and we jumped at the chance.
In March, we were given a moving in date of 19th May by the Build Manager James who ensured the house was completed and ready to be occupied as advised. We collected the keys in the morning of 19th May and moved into our new home that day.
First impressions of the property itself were amazing and after 2 weeks they remain so. The staff have been exemplary and despite the obvious element of them building new homes around our house they actually go out of their way to be helpful.
Kev is very helpful and regularly asks if there is anything he can do. We very much appreciate his presence.
Of course we’ve pointed out a couple of minor issues that needed rectifying, (always snags on a new build) but these were dealt with efficiently and effectively.
Assistant Site Manager Dom has overseen these issues and ensured any of our concerns have been looked at and speedily rectified. He even ensured our front and back lawns was watered in this current spell of good weather.

I can honestly say whole heartedly that buying a new build house from Foreman homes is turning into the best move we have ever made and highly recommend them.

May 19, 2023
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Pauline,

Thank you so much for leaving such a fantastic review, we really do appreciate your kind words.

It's great to hear that you are settling in well and how happy you are with your new home!

It sounds like the site team are keeping in regular contact with you, but should you require any further assistance please don't hesitate to contact our Customer Care Team.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Stephanie Langley and Keith were…

Stephanie Langley and Keith were amazing and super helpful. I really appreciate their support and would like to thank them. The reply to any query was very prompt.

I appreciate their thoughts and actions. Keith and Stephanie has definitely walked an extra mile to support us. In simple words SUPERSTARS.

January 31, 2023
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Thamina,

Thank you for leaving such a great review.

I will be sure to pass your feedback onto Stephanie and Keith, both will be so pleased to hear this.

Should you require anything, please don't hesitate to get in touch with our Customer Care Team!

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Our New Home

Since placing our reservation fee down in January, we had brilliant contact from Steph throughout the build process and loved receiving photo updates of the house regularly. Steph was always and still is, at the end of the phone if we have any queries. She has been great and really helped to make this process run smoothly.
We have now fully moved in and love our new home, don't get me wrong we have a snag list but that is to be expected and Foreman homes have been great at ticking some of these snags off already. Keith, site manager, is really helpful and knowledgeable. We find him friendly and always there to run through items with us if needed.
Overall, we are really happy with our new build especially when you look at other new build companies around and see the difference.

November 14, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Afternoon Sophie,

Thank you very much for leaving such a great review, we are so pleased to hear how happy you are with your property and that you have settled in so well!

I have passed your kind words onto both Stephanie and Keith, both will be really pleased to hear this.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Selborne Park Superstars

Dawn and the team at Selborne Park have been amazing!! Communication leading up to the move was fantastic and Dawn did everything to make the move as easy as possible. As usual we had some snagging (no major issues) when we moved in and the site team have been great on carrying out the repairs in a collaborative manner. Our experience with the customer care team has also been very positive so far.

September 29, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Katie and Ben,

Thank you for leaving such a great review.

We're so pleased to hear how happy you are and that you are settling into your new home so well!

I will be sure to pass your feedback onto the team at Selborne Park and the rest of the Customer Care Team.

Should you require anything, please don't hesitate to get in touch with us!

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Fantastic from start to finish!

Dawn and the team at Selborne Park have been fantastic from start to finish. They made what was a long process feel really smooth and pleasurable. Naturally as with any new builds we have had some snagging issues, but being honest nothing critical, and we are working through these collaboratively. Highly recommend.

October 13, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Rory,

Thank you so much for leaving your review.

I have passed your kind feedback onto Dawn and the team, all will be really pleased to hear how happy you are!

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Beautiful home, great experiences

We recently purchased a brand new home from FH. The experience from reservation to seeing the house being built from ground up to moved in, being looked after by the on-site team and customer service team after 28days. The whole experience was fantastic to us.
Must say a big “thank you” to the sales lady Stephanie, site assistant manager Billy who have gone above and beyond to help us during the purchase process and post move-in small snagging issues. Also thanks to Sophie in CS team who always responds in a timely manner.
We will definitely recommend Foreman Home. One of our friend also purchased an 4 bed property in a different site, who also quite pleased with their home.
Michelle

October 12, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Michelle,

Thank you very much for leaving your review. We are extremely pleased to hear how your experience has been so far and that you have settled into your new home so well!

We have passed your kind comments onto Stephanie, Billy and Sophie. All will be so pleased to hear this.

Kind Regards,
Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Very happy!

We recently bought our house from Foreman Homes and are very pleased with how everything went. We have felt supported through the whole process and even after we moved in. As expected with a new house, there were a few issues but they have always been quick in responding whenever we have raised a concern. Overall very pleased and a special thank you to Dawn and Ben, who have been great with us.

October 8, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Sofia,

Thank you very much for your review! We're so pleased to hear how happy you are.

I have passed your kind words onto Dawn and Ben, both will be really pleased.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Fantastic service …

Our foreman’s sales advisor Dawn Ashfield, has gone above and beyond to help us. Been great a keeping us updated with what’s been going on with our new home.
Once we moved in the aftercare team have also been fantastic!

September 2, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Georgina,

Thank you so much for your comments, we're really pleased to hear how happy you are with the service provided. I have also passed your kind comments onto Dawn.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 4 out of 5 stars

I am really happy with my property and…

I am really happy with my property and the support I have been provided. I had a few snagging issues but so far everything has been sorted. In particular Anita Hewlett and Tom have provided me a lot of help and assistance and have just been great.

May 30, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning! Thank you for your feedback, which is greatly appreciated. We are so pleased to hear how happy you are with the property. I have passed your comments onto Anita and Tom, both will be extremely pleased to hear this.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 1 out of 5 stars

Never buy with Foreman Homes

Purchasing our house from the beginning was difficult and communication was poor.

Since moving in we have had over 300 problems and have been fobbed off so many times.
We have a potential beam drop in our hallway which they have skimmed over and our bedroom floor is so creaky it’s awful.
Not to mention the poor finish on the house in general.

We even had a hole in the ceiling when we moved in.

September 15, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Afternoon Louise,

As you are aware, we are still actively liaising with you to resolve any outstanding matters and sending you regular updates. As always, if you have any questions you can contact me via my direct dial, which you have, or send an email to our Customer Care address.

Kind Regards,

Sophie
On behalf of Foreman Homes Customer Care Team

Rated 5 out of 5 stars

Excellent service and loving my new home

I found the sales lady extremely pleasant and helpful to deal with from reserving my house to completion. I have to say I love my new house and my experience has been amazing! Thanks Foreman Homes :)

May 7, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning! Thank you so much for your feedback, your review is thoroughly appreciated. We hope you are settling into your new home well and we are really pleased to hear how positive your experience has been. We will be sure to let the Sales Team know of your feedback too. Kind Regards, Foreman Homes Customer Care Team

Rated 1 out of 5 stars

I wouldn’t recommend them.

I used to be an estate agent and used to look at snags for new builds. . What that means is I go around new houses and find faults. I’ve been searching for my own new build to buy and one of the first properties I saw was a foreman home.

Well. What can I say. I have tons of photos showing little snags. Doors not shutting. Paintwork being indescribable! I saw massive holes. Parts of things weren’t painted properly and remember guys. This was their show home!!! This was the one that was meant to have the ‘wow’ factor. But they couldn’t even get that right. The build quality of the Show home was so bad. I wouldn’t ever recommend even walking round one. Let alone buying one.

Now this was my job. So I can completely understand why people miss this. I urge people to get on your hands and knees. Looks under cupboards. Look under flooring. Take a spirit level if possible and check the walls. Check the floor. I saw glue on the walls and bathroom sink! If you can get up into the loft. Check the outside walls. Go and see if you can find previously built houses and knock on the doors. Explains you’re looking to buy one in a different area and are they happy with theirs. Guarantee most people will be incredibly truthful and won’t deceive you. Don’t rely on the sales team as they will tell you everything you want to hear.

All in all as a professional. I would highly recommend that you search for hours. Check under the boilers. Check under sinks. Lay on the floor and look at all angles. This will help find all these things

When I explained to the sales lady what I do and what I found. She didn’t care. She was highly annoyed that I’d shown her these faults and wouldn’t even look at my photos.

I would also recommend that if people are having a problem then hire a company who does what I did and they can help fight your corner.

Good luck to all!

March 23, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Good Morning Jodie,

We're sorry to learn that you left one of our show homes feeling this way and have felt no option but to leave a negative review.

We are committed to providing high quality houses that both we, and our customers are hugely proud of.

So we can look into this matter further, we ask if you could provide us with some further information. If you could please advise what show home you visited and also when the visit took place? You also mention in your review that you have photographs from your visit. If you would be so kind to share these with us it would be greatly appreciated so we can ensure we fully understand your experience and can look into this matter further. If you are able to provide us with the requested information, our Customer Care Team’s email address is detailed here for ease - customer.care@foremanhomes.co.uk

Kind Regards,

Foreman Homes Customer Care Team

Rated 1 out of 5 stars

Rude, Obnoxious & Disgusting Experience

Absolutely awful experience with our new build. When reserving the plot we questioned the colours and brickwork style as the houses that had already been built were one style and the brochure was another. We were categorically told the house would be built the same as the ones already built on site… but you’ve guessed it it wasn’t!

When making a complaint through the customer care process we were met with a rude and obnoxious Sales Manager. Sending rude emails a day before Christmas as she left for Christmas ruining our Christmas with the way we were being treated. Several emails and not one acknowledgement of our complaint. Disgusting process. Then when escalating, a generic email back from the ‘executives’ of this company. I’ve challenged and challenged twice, I’m yet to receive a response to my challenge.

I urge people to think twice before dealing with this company. They say what they want you to hear to get you to sign and when something isn’t right they’re rude. Not replying or acknowledging an email challenge is as rude as the customer care process that was seriously incorrect in everything they stated.

*** Updated based on Foreman Homes Response ***

As I’ve already explained there wasn’t an option to rescind the contract. My house was sold in order to purchase the new house the was missold to us. The contract exchange on the sale had happened and we were in a position whereby we would not have been able to move in. You just don’t seem to understand the complaint or issue and I still have not received a grown up response via phone to discuss this accordingly. Your behaviour as an established company is absolute awful.

February 22, 2022
Unprompted review
Foreman Homes Ltd logo

Reply from Foreman Homes Ltd

Thank you for your review, we are disappointed that you have felt the need to post these comments.
As mentioned in previous correspondence, the issue raised regarding the brick, roof and door colour was confirmed to you by e-mail 4 weeks before legal exchange of contracts took place.
If this issue was as significant as you are suggesting in your purchase of this property, we find it extremely surprising that it was only ever raised again after you had legally committed to your purchase.
Again, we must stress that you had more than enough opportunity knowing this information to withdraw from your sale and purchase and we have subsequently offered to refund your reservation and exchange deposit if you wished to rescind the contract.
We trust this clarifies our position on this matter.

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