Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more
Company replied
Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more
Company replied
My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more
Company replied
Company details
Written by the company
Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.
Contact info
15 5 ซอย สุขุมวิท 48 Phra Khanong, Khlong Toei, Bangkok 10110, Thailand, 10110, Bangkok, Thailand
- +66 2 001 5040
- sales@forever-florist-thailand.com
- www.forever-florist-thailand.com
4.8
Excellent
656 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well recommended!
It's easy to place the order online. This is the first time I order flowers from Forever Florist. Great service and flowers were beautiful! Thanks for your service!
November 19, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Denis,
Thank you for trusting us with your first order. We are very pleased to hear that you thought our service was great and flowers were beautiful and we hope to see you for more orders in the future. It's been a pleasure to serve you and we appreciate you sharing your feedback here.
Best wishes
Nittaya
I have used forever florist many times…forever florist always provide great service
I have used forever florist many times and they have always provided a great service the flowers are amazing quality .if there are any problems they resolve them straight away ,I would recommend forever florist has a great experience
November 20, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Waddington,
Thank you for your continued support over the years and for taking the time to post your experience here on Trustpilot. We are pleased to read your positive comments about of service and quality of products. It's our pleasure to serve you and we look forward to seeing you for another order again soon.
Best wishes
Nittaya
Wonderful service!
Forever Florist Thailand exceeded our expectations!
November 18, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Jodi Carter,
We are very pleased to hear that we exceeded your expectations. It has been a pleasure to serve you and we hope to see you for another order again soon.
Best wishes
Nittaya
Very accommodating!!!
This place was very reasonably priced, quick to deliver, excellent communication and they were able to accommodate a last minute delivery address change. Thank you for bringing joy to the recipient and myself 😉
5 Stars!!!
October 31, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Joe,
We are are pleased to receive your feedback about our reasonable price, service and speed of delivery. We are delighted to hear we brought you and your recipient job and we hope to serve you again soon.
Thank you for taking the time to share your experience with us here on Trustpilot.
Best wishes
Nittaya
Great service
Great service, fair pricing, many different things to chose
October 26, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Pascal,
Thank you for this wonderful review. We appreciate your continued support and for taking the time to share your experience here on Trustpilot.
We look forward to serving you again soon.
Best wishes
Nittaya
Very disappointed with Forever Florist…
Very disappointed with Forever Florist Thailand, after have been used this Cie site many times with satisfaction, last week i used their services again and the quality of what i ordered and paid for was quite lower than the one received.. The photo of the product is so obvious.. After complaining they just ask me to send it back at my own expense with all strictly as received ...this is too inconvenient for the loved who received my gift... they are unable for a commercial gesture... i will not recommend anymore Forever Florist Thailand ... Regards Eric P.
October 9, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Kaiser,
Thank you for taking the time to leave us a review.
We are sorry to hear you were disappointed with your recent gift and that although there was no quality issue, it wasn't to your taste. We offered you 100% refund for the gift, but informed you that you would need to return the gift, at which point we would issue the 100% refund.
We have provided you with instructions of how to return the gift and receive a prompt 100% refund. It is unfortunate you are unwilling to return the gift, but unfortunately we cannot issue you with a full refund without return of the gift, which isn't to your taste.
If you change your mind and would like to return the gift, please contact our customer service team and we will be happy to provide you with 100% refund upon us receiving the gift back to our store.
Best wishes
Nittaya
Excellent service from Forever Florist…
Excellent service from Forever Florist Thailand. My daughter is travelling and was celebrating her birthday in Thailand. First class communication and regular updates. The bouquet (& birthday balloon) is absolutely beautiful and my daughter was delighted! Thank you so much. Would highly recommend!
October 9, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Sue,
Thank you for taking the time to leave us this wonderful review. It was our pleasure to serve you and your daughter and to hear that you were both delighted.
We really appreciate your recommendation and look forward to serving you again when you need a flower or gift delivery here in Thailand.
Best wishes
Nittaya
Good customer service
Good customer service
Delivery on time
Fast response to the email
October 2, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Jess,
Thank you for taking the time to share your experience here on Trustpilot. We are happy to hear you were pleased with our customer service and on time delivery of your order.
We hope to serve you again soon.
Best wishes
Nittaya
Great communication always up to date
Great communication always up to date. Reliable service and trustworthy
Highly recommended
October 1, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mana,
Thank you for your kind words and for taking the time to share your experience by leaving this review. We appreciate your recommendation and we look forward to serving you again soon.
Best wishes
Nittaya
Beautiful flowers and a super easy ordering.
Beautiful flowers and a super easy to use web site. Great communication and updates...In perfect English.
Very happy with my experience.
Thank you all.
September 27, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Hogge,
Thank you for your kind words about our website, service and English. We are very pleased to hear you have been happy with the experience using our service. We appreciate you taking the time to leave a review here on Trustpilot and we hope to serve you again soon.
Best wishes
Nittaya
Great Experience
I ordered flowers from Forever Florist Thailand for a special occasion, and I couldn't be happier! The arrangement was stunning, the flowers were fresh, and they were delivered right on time. The customer service was also top-notch, ensuring a smooth experience from start to finish. Highly recommend their service for anyone looking for beautiful, reliable flower delivery service in Thailand!
September 6, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Cowan,
Thank you for taking the time to leave this wonderful review and recommendation. We are delighted to hear you were happy with the flower quality and our service. It has been our pleasure to serve you and we look forward to serving you again soon.
Best wishes,
Nittaya
Ruined Suprise
Really disappointed with Forever Florist. My experience with them was miserable, do you know why?
I had ordered a rose bouquet and chocolates to be delivered to my friend as a surprise. They called the recipient and asked if she knew me and if we had met in person, along with more personal questions. I am in the hospitality field and this is definitely not the way to treat a customer. I would never recommend this service or use them again. Thank you for ruining a suprise . The most thing was to suprise my friend and your ruined it .
Update : I have purchased flower bouquet and gift from hwww.urbanflower as well where their system have not reported any such issues . Probably you guys are unable to do the delivery and pinning the blame by making Defamatory comments about the customer . Absolutely unethical
September 5, 2024
Unprompted review
Reply from Forever Florist Thailand
Our payment system flagged your order as being potentially fraudulent (payment not made by genuine cardholder). We asked you for further verification, but you failed to provide any verification with the same name as used for the payment of this order. Your recipient (the receiver) confirmed that she has never met you and only spoken to you via online chat.
We have very strict fraud prevention in place to protect ourselves and the online community. This order has been cancelled and the payment has been refunded in full to the genuine cardholder.
Its always tough to do things like this…
Its always tough to do things like this from a great distance and with 11 hours time difference. On top of that I provided the incorrect address but this was resolved and all taken in stride by Forever Florist.
Beautiful flowers were delivered and a happy woman is the result.
Thanks for your support and professionalism
September 4, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Benson,
Thank you for your kind review. We are pleased that we could make you and your friend happy and that you found it easy to use our service despite the distance and time difference.
We hope to serve you again soon.
Best wishes
Nittaya
This was my first time ordering flowers…
This was my first time ordering flowers from out of the country so I was initially nervous. Their website was easy to navigate. There are many beautiful flower arrangements to choose from. You can further personalize it by adding chocolate, cake, a stuffed animal bear, vases, flower wrap, and card to make it very special. After making payment, I was very impressed by their professional customer service. They sent me a warm thank you email for selecting their service and made me feel appreciated. They have online order tracking to keep you well informed of the status. If there any issues, they promptly emailed about the situation.
I had my flower arrangement delivered to a remote village to surprise my fiance. She loved it. I was very happy my gift was successfully delivered in a timely manner.
☆☆☆☆☆ 5 stars!!! ☆☆☆☆☆ I had a pleasant experience doing business with Forever Florist Thailand. I will certainly use their excellent service again in the future. Thank you!
August 30, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Chee,
We are delighted that you were very pleased with our service and we really appreciate you taking the time to give a detailed review. I have shared this with all the team here at Forever Florist Thailand.
We look forward to serving you again for another order soon.
Best wishes
Nittaya
Easy to order and very efficient…
Easy to order and very efficient delivery. Many thanks for making it a special day for my Wife.
August 29, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear John,
We are pleased we could help create a special day for you and your wife. Thank you for taking the time to leave us a review and we hope to serve you again soon.
Best wishes
Nittaya
Forever Florist Thailand
This Florist I will use again and from now on for all my Florist needs . They care personally about their customers . I ordered a single Rose in a bouquet with a message to be delivered to my girlfriend in Khon Kaen . I did this on the internet from the UK . They sent someone to deliver this personally . My girlfriend was so happy its left a memory for a lifetime. I cant thank them enough . Thank you all at Forever Florist
August 22, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Terry,
Thank you for leaving this review about our service in Khon Kaen. We are pleased you are your recipient have been so happy with our service and we could help create a memory of a lifetime.
We look forward to serving you again soon.
Best wishes
Nittaya
I have used this company 3 times now
I have used this company 3 times now, and what a fantastic experience they give you.
Always fresh flowers on time and with no hassle at all.
I order from the uk and they never let you down
Well done 👏 I will be back soon
August 23, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Wall,
Thank you for returning for a third order. We appreciate your continued support and for leaving us this kind review on Trustpilot.
We look forward to serving you again soon.
Best wishes
Nittaya
I have used Forever florist 6 times…
I have used Forever florist 6 times over a 3 year period and every time the delivery service has been on time .The web site is so easy to use and payments are safe .The flowers are so nice very high quality .They have brought such pleasure to my partner and i am so happy with the service .
August 20, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Waddington,
We are very grateful for your continued business over the past 3 years and for you taking the time to share this wonderful review on Trustpilot.
Thank you for complimenting our website and the kind words about our flowers. I have shared your review with all the team here and we all look forward to serving you again soon.
Best wishes
Nittaya
Gift to a business associate
I recently purchased flowers from Forever Florist in Pattaya, Thailand, and I couldn't be more satisfied. The arrangement was even more beautiful than what was shown on the website. Delivery was prompt and efficient, and communication throughout the process was excellent. I highly recommend them!
August 16, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Mr Eppolito,
Thank you for taking the time to leave us this wonderful review of our service in Pattaya. We are delighted to hear the flowers were even more beautiful than on our website and that you were happy with our prompt, efficient service and communication.
It has been a pleasure to serve you and we look forward to serving you again for your next order.
Best wishes,
Nittaya
Excellent service
Easy to communicate with, Excellent service on time delivery
August 11, 2024
Unprompted review
Reply from Forever Florist Thailand
Dear Customer,
Thank you for your review of our service. It's been a pleasure to serve you and we hope to see you for another order again soon.
Best wishes
Nittaya
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