Forever Florist Thailand Reviews 

656
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, highly reliable delivery service and the stunning, fresh condition of the beautiful flowers received for birthdays and special occasions. People also deeply appreciate the exceptionally helpful customer support team and the intuitive website that make placing international orders completely seamless and completely stress-free. However, some people mentioned experiencing occasional issues with order fulfillment, such as unexpected delivery schedule changes or receiving alternative item substitutions instead of their original choice. A few reviewers were dissatisfied when specific products required unexpected advance notice or when customer care communication fell short of their personal expectations.

What people talk about most

Delivery service

Consumers find delivery service to be professional, fast, and reliable. Reviewers frequently highlight that... See more

Product

Users describe positive interactions with product, consistently highlighting outstanding quality and fresh... See more

Service

Customers consistently note positive experiences with service, highlighting fast, reliable, and professional... See more

Order

Customers report a high level of satisfaction and delight with their order experience. Reviewers note that... See more

Customer service

People report positive experiences with customer service, noting great communication and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more

Company replied

Rated 5 out of 5 stars

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more

Company replied

Rated 5 out of 5 stars

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more

Company replied

Rated 5 out of 5 stars

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market

Written by the company

Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(656)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

This was the first time that I used forever florists. I must say they are so professional and quick communication. Very trustworthy and Great flowers my Girlfriend was extremely Happy .
Thanks for making her day very Good

Graeme from UK

March 17, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr McNally,

We are delighted to hear that we made you and your girlfriend extremely happy. It has been a pleasure to serve you and we hope this is your first order of many more with us.

Thank you for taking the time to leave us a review.

Best wishes
Nittaya

Rated 5 out of 5 stars

Kenny Great service living outside of…

Great service living outside of Thailand this is my go to Florist have used forever florist 3 times now always deliver on time fantastic :)

March 16, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Barber,

Thank you for your kind words and for coming back to us 3 times. We look forward to serving you for a 4th order soon. It's always a pleasure. Thank you again for taking the time to leave us a review here on Trustpilot. We appreciate it very much.

Best wishes
Nittaya

Rated 5 out of 5 stars

This flower shop is really recommended

This flower shop is really recommended. Top follow-up on orders and service 🙂👍

March 8, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Andersen,

Thank you for recommending our flower shop here on Trustpilot, we are very grateful.

It has been our pleasure to take care of your order and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

I'd like to emphasize the best service

I'd like to emphasize the best service. Promtly, efficiently! The order was delivered at same day during 5 hours.

March 5, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Zhanar Shadanova

Thank you for taking the time to share your experience. We are pleased you were impressed with our speed of service and we look forward to serving you again in the future.

Best wishes
Nittaya

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Flowers for my daughter's birthday were ordered at the last minute, but delivered exactly on time as requested. Thank you for making her day.

March 2, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Veronica,

We are very pleased to hear you have been impressed with our flowers for your daughter's birthday. It has been our pleasure to serve you and we are grateful for you taking the time to leave a review.

We hope to serve you again soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

BRILLIANT EXPERIENCE Forever Florist provided a great…

Forever Florist provided a great service in delivering birthday flowers for my daughter. It turned out she was away on the date I requested and they kindly withheld the delivery until her return. An excellent service and I thoroughly recommend them.
Barbara Williams

February 18, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Barbara,

Thank you for taking the time to leave us this wonderful review, we really appreciate it.

We are delighted to hear that you and your daughter were impressed with our flowers and service and we hope to serve you again very soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

I have used them 3 times and they have…

I have used them 3 times and they have never failed to be courteous, responsive and willing to do extra to solve the problem. I am 15 time zones away, and I have no concerns what so ever that they will come through for me every time. Well done!

February 19, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Glen,

Thank you for returning to us 3 times and for taking the time to review our flower shop. It is always a pleasure to serve you especially when you are so far away. We are pleased to receive your kind feedback.

We look forward to serving you for a 4th order soon. Until then, very best wishes from all the team here at Forever Florist Thailand.

Thank you
Nittaya

Rated 5 out of 5 stars

Best forest in town

Would like to thank forever florist, Thailand, for all their efforts made in delivering of my flowers as there was a lot of external factors Brent in my delivery. I do appreciate they went above and beyond normal customer care and this will be noted and I will always return to forever florist if I need flowers., thanks again, alan

February 16, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Alan,

Thank you for taking the time to share your experience shopping with us. It's been a pleasure to serve you and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Thank you so much to all the team at…

Forever Florist,
The roses were fresh & arranged so beautiful. The teddy bear was big & adorably cute. My wife loved both. They made her very happy. Many thanks for delivering early, per my request. I will use you again & highly recommend you to my friends. You are #1 for me.

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Pino,

We are very happy to read your wonderful feedback and appreciate you taking the time to share your experience here on Trustpilot.

Our team are delighted that we could make you and your recipient very happy on this special occasion and we hope to see you again for another order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

I’ve used this florist many times for…

I’ve used this florist many times for years now, and every single experience as been met with wonderful results. All purchases have been well received and expectations and reactions by the recipient were amazed. The way this florist handles substitutions when a purchased product is unavailable, is nothing short of amazing. Each substitution I’ve been given always went above and beyond to make the unavoidable, worthwhile. I recommend for anyone in their service area to use this florist!

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Boochyz,

Thank you again for continuing to support us with regular orders. It's always a pleasure to serve you and your recipient. We always appreciate your kindness and thank you for your recommendations.

We look forward to serving you again soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Everything was perfect the flowers and…

Everything was perfect the flowers and delivery were excellent and I highly recommend as very special and professional service

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Gibson,

Thank you for your kind feedback and taking the time to share this on Trustpilot. It has been a pleasure to serve you and your recipient on this important occasion and we look forward to seeing you for another order again soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Superior customer service

I've been using their services for years to send my girlfriend flowers or other gifts.
I was always very joyful and reliable.
This valentines day the forgot to add the card to the flowers.
Just wrote them an email and the customer service took action immediately and start to investigate.
The card was redelivered on the next day and they added a teddy bear.
I really appreciate that superior customer service.
I really can recommend this company

February 15, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Hohmann,

Thank you for all the continued years of supporting our flower shop, we really appreciate it. We apologise for the error with the missing greeting card, but are very thankful for your kindness and understanding of this error. We are pleased you and your recipient appreciated the complimentary teddy bear for the inconvenience.

We hope to see you again soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Amazing service

Amazing service, Highly Recommend.

A huge thank you to the team at Forever Florist who made sure that a mix up in deliveries was fixed and my partners flowers and card were delivered quickly and with such professionalism.
The support I received from the customer service team was of the highest standard.
You have made me a big advocate for your business and I will be using you forever.
Thank you

Johnny

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Johnny,

Thank you for taking the time to share your experience here on Trustpilot. We apologise for the mix up with the greeting card message and thank you for your patience while we quickly resolved this issue.

It has been our pleasure to serve you and we thank you for your recommendations of our flower shop.

Best wishes
Nittaya

Rated 5 out of 5 stars

Beautiful big red roses

Fantastic beautiful and very big roses and the service was excellent!

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Persson,

Thank you for your review. We are delighted to hear you and your recipient were happy with the quality of our roses on Valentine's Day. It has been a pleasure to serve you and we hope to see you again for another order in the future.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Roses and teddybear

I would like to thank forever florist for making my girlfriend Pattaya very happy when they delivered roses and teddy bear on Valentine's Day it made me
very happy that I can rely on you too make her day perfect and I would recommended you to anyonein the future ,🌹

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Steve,

Thank you for taking the time to share your experience of using our service for Valentine's Day. We are delighted to hear you and your recipient were very happy with our products and service on this important day.

It's been a pleasure to serve you and we hope to see you again for another order soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Great service....exceptional product.

Their website makes ordering easy. It was my 1st time ordering from a company in Thailand to deliver to my girlfriend. They responded quickly to my questions. They took care of my concerns and they delivered the flowers right when I wanted them delivered. Amornrat loved her flowers.
Thank you very much for everything,

Nathan Ollanketo

February 14, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Ollanketo,

Thank you for your kind review. We are pleased to hear that you have been happy with our website and service. It's been a pleasure to serve you and we hope to see you for another order again soon.

Best wishes.
Nittaya

Rated 5 out of 5 stars

Will Always Use Forever Florist for my requirements in Thailand

Have always used Forever Florist for my requirements in Thailand and have always been happy with their service.They are a professional outfit reliable ,with quality products at very reasonable prices,Excellent customer service with immediate response to any request 24/7
Will recommend them with confidence.Look forward to contacting them in the near and distant future for my requirements in Thailand

February 13, 2024
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Pathmanathan,

Thank you for taking the time to write us this wonderful review. It's always a pleasure for us to serve you.

On behalf of all the team at Forever Florist Thailand we would like to wish you and your loved one a Happy Valentine's Day.

Best wishes
Nittaya

Rated 5 out of 5 stars

Used this Florist a few times

Used this Florist a few times. The delivery and quality are just perfect. 🇬🇧

December 24, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Taylor,

Thank you for your continued support and for taking the time to leave this review. It is always a pleasure to serve you and we look forward to seeing you for another order again soon.

Wishing you and your family a Merry Christmas & Happy New Year.

Best wishes
Nittaya

Rated 5 out of 5 stars

Excellent service.

I have ordered items several times from Forever Florist, Excellent service,
Items always arrive on time, in perfect condition and as specified on their website. Great customer service by keeping in touch by e/mail.
Would highly recommend.

December 21, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Helen,

Thank you for your continued support. It's always our pleasure to serve you and we really do appreciate you taking the time to share your experience here on Trustpilot.

From all the team at Forever Florist Thailand we wish you a very Merry Christmas and Happy New Year.

Best wishes
Nittaya

Rated 5 out of 5 stars

Exceptional Service

I ordered flowers to be delivered next day to a small island in the Gulf of Thailand - I'm in the UK. I didn't think it was going to be possible, but the flowers turned up - a beautiful bouquet - on time and to a little house in the mountains. My partner was overjoyed.
I'm hugely impressed by the exceptional service Forever Florist Thailand provided. It was truly above and beyond. Wonderful.

December 15, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Standley,

We are delighted that we could exceed your expectations and arrange the flower delivery to your partner. It has been our pleasure to serve you and we thank you for leaving us this wonderful review. If you need flowers flowers or gifts delivered in Thailand in the future please visit us again.

Wishing you a very Merry Christmas.

Best wishes
Nittaya

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