ForeverMy.Com Reviews 

208
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The product I ordered is awesome and the recipient absolutely loved it, but I don't believe their "gift wrapping" should be advertised as such. I received a white bag with the ForeverMy logo on it so... See more

Rated 5 out of 5 stars

Order was processed, completed, shipped and received within two weeks! Beautiful necklace for my mother in law for Christmas with each of her children’s name on it. The note was written exactly the w... See more

Rated 5 out of 5 stars

I purchased a personalized heart shape necklace with my kids names and birthstones for Mother’s Day. Payed for all the bells and whistles even special packaging. I ordered it 3 and half weeks before M... See more

Company replied

Rated 5 out of 5 stars

My husband bought me two different styles. One for my birthday that is the infinity necklace with my kid’s names on it and then for Mother’s Day a heart where he put all the family members and their b... See more

Company details

  1. Shopping & Fashion

Written by the company

forevermy.com offers meaningful personalized mothers and family gifts. The kind of gift you can’t go wrong with, a gift she will cherish forever close to her heart. Buy Your Mom a Gift Today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.6

All reviews

(208)

1 review in the last 12 months

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Rated 2 out of 5 stars

Currently have been dealing with the…

Currently have been dealing with the worst customer care I have ever dealt with. Unbelievable. They messed up my wife’s gift and are saying I must pay a 30% restocking fee. This company is a legit scam. Stay away!

1-3-2020 Update:
ForeverMy's offers no solution for their mistake. I have traded 25+ emails with the terrible customer service and they still only offer a 70% refund. This company is a scam. I would stay far away! The first gift arrived incorrect with the engravings wrong when they replaced it and assured deliver before Christmas it did not arrive until 2020. ForeverMy refuses to offer any fair solutions.

1-16-20
After going back and forth ForeverMy finally gave me a refund.

December 31, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Dave,

Thank you for reaching out to us about this issue.

I humbly apologize for this experience you recently had with our customer care. I am sure that there is a misunderstanding somewhere with one of our customer care specialists. Let me make it up to you! Kindly provide me your Order ID or email address by responding to my direct message to you and I am sure that we can work something out.

I hope to hear from you soon!


Best Regards,
Justine

Rated 5 out of 5 stars

i had a great experience

i had a great experience with my order. It arrived promptly and when I contacted customer serive to see if I could add another heart, they did it with no problem and i also recived it fairly quickly. i had a great experience and its a beautiful, high quality necklace.

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

"Customer care" what

"Customer care" what? Finally I got a response from a supposed member of the so called "customer care" team. The email made no sense and in no way addressed my issues. See my reviews below for more context. I will keep updating on this review forum as it is important to me that people know to stay away from this company.

ALSO***

Please take special notice of the pattern of reviews on this site. Specifically, you will notice that all the no doubt legitimate 1-star reviews say essentially the same thing about their terrible experiences with this sham of a company, and you will notice the timing of the no doubt illegitimate 4/5-star reviews are posted shortly after the 1-star reviews. As a former consumer protection attorney, this evidences (along with my own terrible experience with this company) that the positive reviews are not genuine buying experiences, but rather are reviews sourced from the company. I have flagged these for Trustpilot to look into. Further, on forevermy.com's site, it makes it look like you are able to submit a review on its site, but you most definitely are not. This, despite the no doubt fake and misleading 5-star reviews that are listed on its website.

AGAIN, STAY AWAY FROM THIS COMPANY.

December 29, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi William,

Thank you for your feedback.

I understand all of your frustration about this matter. As I have checked, you were already communicating with one of our customer service specialists three days ago and a resolution has been offered to you. With this, I respect whatever it is your judgment and we will process your request immediately.

Thank you and have a good one!

Regards,
Justine

Rated 5 out of 5 stars

Pleased with my purchase

I received my items earlier than expected. I got the infinity pendant with 4 names and the bracelet to match. It looked as pictured. My wife was very happy with her gift. I’m about to order one for my niece who lost her mother this year. I would recommend them to my friends and family

December 26, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company! Same thing as everyone else. Ordered a necklace when the website says gauranteed by Christmas and an estimated delivery day of Dec 17th. Tracking still says packing and when I asked about it on the 16th, a rep said it wasn't put into production. DONT waste your money on this SCAM company!

December 19, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Mike,

Thank you very much for reaching out.

My name is Kathleen Louise and I will be taking over your case from this point on. At your earliest convenience, please send me your order number and/or email address used to place your order. Once received, I will send you an email.

Rest assured that I will do my best to sort the issue out.

Yours,
Kathleen Louise

Rated 1 out of 5 stars

This company is a scam

This company is a scam! Even if you cancel your order right after placing it, good luck getting a response from anyone or even your money back. After 3 emails later with no luck, I was able to find their Facebook page. I spoke with 3 people as all of them at some point ghosted me and stopped responding. All 3 reps I was able to speak gave me a bunch of excuses or even offered discounts not to refund me. They even asked me to screenshot the cancellation email requests as if they were not aware of these emails or didnt even have access to see them on their end. I must have attempted to cancel this order via their help center over 5 times and I still haven't received a confirmation email but yet when I placed it, it took them seconds to send that email. Be aware and stay away from them!

December 17, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Kevin,

Thank you for reaching out.

I would be more than happy to help you out and look into the details of your order.

Can you please send me your order ID? Email address and your full name will do as well.

rest assured that I will do my best to assist you,
Kathleen

Rated 5 out of 5 stars

Lovely ring!

I had this ring made with my husbands and my name on it and it is just beautiful. I plan on getting one for each of my kids, so I can stack them on my middle finger.

December 14, 2019
Unprompted review
Rated 5 out of 5 stars

in love with my infinity necklace!

My husband gave me an infinity necklace with the name of our two children for our 22nd anniversary. It is beautiful!! It arrived before the expected delivery date and looks amazing. What a keepsake!!

Edna

December 14, 2019
Unprompted review
Rated 4 out of 5 stars

I enjoy my personalized bracelet I…

I enjoy my personalized bracelet I ordered. I could read the names printed on it. I have had bad experiences with other personalized jewelry vendors. Maybe it could have been polished before sending it out. You could see finger prints on it, but it easily wiped off. Other than that... thumbs up! I love it! Thank you!

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Simple ring with name and <3

Simple ring. I like the angles cut on the bottom of the ring. I got this for my daughter as she had her first baby and has to go back to work so I thought it would be a sweet reminder of her little bundle while she worked. <3

November 24, 2019
Unprompted review
Rated 1 out of 5 stars

Hi I’ve just ordered a bracelet for my…

Hi I’ve just ordered a bracelet for my husbands 50 th birthday & paid express delivery to be told like everyone else that my order has a problem & it will not be shipped on time I wished I had looked on here before . Why have they not been shut down .

October 11, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Angela,

I understand your disappointment, and I am terribly sorry that you had to experience this.

I would be very glad to check this and help you.

I just ask you to kindly send me your Order Id or any other reference number so I can locate your order and contact you back.

Sincerely,

Darcy Neil

Rated 1 out of 5 stars

This is the worst website EVER!!!

This is the worst website EVER!!!! Do not order jewelry from this site!!!! I ordered my first necklace which came and was garbage after a week. THEN they replaced it with a necklace and spelt my sons name WRONG!!! Now I just received in the mail my new corrected one and AGAIN they spelt my sons name DENEVER - it’s Denver. And it’s on the order form correctly!!!!!! Horrible quality!!! I wish I read reviews before ordering!!!

August 14, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Kayla,

Thank you for your review.

I am terribly sorry to read that there have been such many problems with your order and I would like to help you with it.

We will send you send you an email, please check your inbox or your spam folder .

Have a lovely day!

Best,

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I should have researched the company more as I have had the same non-response and late shipping fiasco as others have. Paid expedited shipping and status update says they are still "packing" even though it should have been delivered last week. SCAM of a company that is not responsive and does not offer any customer service.

August 2, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Nathan,

Thank you for your review.

I am terribly sorry to hear that you have this opinion and experience.

I have found your order and will get back to you via email and hopefully offer you a solution that is suitable.

We look forward to make all of our customers happy. Please do not worry

And again, my apologies for the inconveniences

Sincerely,

Darcy Neil

Rated 1 out of 5 stars

This website/company is the worst

This website/company is the worst. Wish I read the reviews before purchasing !!! Don't buy from this company.They ruined my daughter’s Mother's Day. I had to email them like 20 times and going.Also filed claim with paypal for my money back. All they do is apology after apology. My experience with them was horrible.I will never do business with this company again. also will let family and friends know that this site is fraud !!! I still haven’t received my package. After ordering it April 29. Every email is a different excuses. I was told it was shipped multiple times but every time the shipping date was different smh. The worst experience every. STAY AWAY!!!! Order number 990273622

July 3, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Trevor,

Thank you for your review.

I can understand your frustration and anger regarding this matter.

I have checked your order, and I can see that luckily you have already received your order.

Please do not hesitate to contact us again if you have any other question or comment. We are happy to help

Sincerely,

Darcy Neil

Rated 5 out of 5 stars

Celebrate the ones you love!

I had a very good experience, one two separate occasions. My husband and kids got me a beautiful engraved necklace for Mother’s Day and I wear it every day! In turn, I purchased a birthstone family tree necklace for my mother who was in tears when she received it. I enjoy the unique options and personalization. Family is most important and I love how ForeverMy allows you to celebrate this!

June 13, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM STAY AWAY

SCAM STAY AWAY... this company as no idea what a guarantee is!!! They "guaranteed" a mothers day delivery and it was very late. Their customer support is always VERY sorry but never offers any type of refund for a broken guarantee. They will sell you another piece of crap at a discounted price LOL. RUN AWAY do not ever purchase anything from a company that has absolutely no interest in anything other than collecting your money. Try to write a review on their website.....you won't be able to do it. A guy named Darcy will say he wants to help, but he doesn't lol.

June 3, 2019
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Paul,

Thank you for reaching out.

In order for me to help you, please provide an order ID or the email address you used when you placed your order.

Once I receive the information, I will do my very best to look into your case.

Please respond to the message I'm sending you privately.

Sincerely,

Darcy Neil

Rated 1 out of 5 stars

Nothing but lies.

Just like the other reviews below. Order placed on 5/2, but only processed on 5/8 with delivery on 5/16. Of course no phone number to contact a human being. Seems like a scam the more that I think about it now that they have all of our money with no gift! Disappointed isn't even the word, especially when I see the looks on my kids faces.

May 11, 2019
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Russ,

Thank you for your review.

I understand your disappointment, and I am terribly sorry that you had to experience this. I would be very glad to check this and help you.

I just ask you to kindly send me your Order Id or any other reference number so I can locate your order and contact you back.

Sincerely,

Darcy Neil

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