www.formaltailor.co.uk Reviews 

1,267
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

Me Ordered a Suit Over 9 Days Ago & Me Paid Fer An Express Delivery, But Me Suit Still Hasn't Arrived Yet .... Me Has Tried To Track Me Order Widout Success, As The System is Very Complicated Fer Me,... See more

Rated 3 out of 5 stars

I am perfectly satisfied with the waistcoat. I paid for first class, recorded delivery and received a prompt email saying that it had been despatched. Whan it had not arrived after three days I ph... See more

Rated 1 out of 5 stars

I ordered and paid for three items. Two days later I receive pd an email saying that one item was out of stock. I asked for a refund for that item and was happy to still buy the other items. O... See more

Rated 3 out of 5 stars

I ordered the full tuxedo package and I received it very quickly (but no email with the parcel number to follow it).Good quality. Unfortunately FT made a mistake with the jacket: size was correct o... See more

2.2

Poor

TrustScore 2 out of 5

1K reviews

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2.2

All reviews

(1,267)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant company

Te product was great and at a reasonable price, but the communication was outstanding. They kept me informed about the progress of the order which want I was assured of getting the jacket when I needed it.

March 6, 2015
Unprompted review
Rated 5 out of 5 stars

Braces

I have bought numerous sets of braces from your Company .My husband has always been pleased
We receive them within 2 days

March 6, 2015
Unprompted review
Rated 2 out of 5 stars

Me Hasn't Got a Favourable Report To Give You ...

Me Ordered a Suit Over 9 Days Ago & Me Paid Fer An Express Delivery, But Me Suit Still Hasn't Arrived Yet .... Me Has Tried To Track Me Order Widout Success, As The System is Very Complicated Fer Me, As Me is 70 Years Old & Me Finds The Wording Very Hard To Follow ,,,,

March 5, 2015
Unprompted review
Rated 3 out of 5 stars

WRONG COLOUR GOODS SENT

I ORDERED A ROYAL BLUE SELF TIE BOW TIE AND A ROYAL BLUE PRE TIED BOW TIE AND A ROYAL BLUE CUMMERBUND.
THEY SENT 2 PRE TIED BLACK/ROYAL BLUE ( 2 TONE )BOW TIES AND A BLACK / ROYAL BLUE ( 2 TONE ) CUMMERBUND.

AND CORRECT GOODS NOT SENT OUT FOR A WEEK BECAUSE THEY FORGOT !
HOPEFULLY THIS WAS A 'ONE OFF '

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Good quick service.

I ordered 6 cravats and 6 cravat pins and 1 set of cufflinks. They arrived quickly and in good condition. If I ever need anything else I will definately look here again.

March 1, 2015
Unprompted review
Rated 1 out of 5 stars

Woeful customer service

Ordered 2 suits for my wedding ordered was delayed, told them I needed the suits for the 27th or I would need one sending to a alternative address they said it would be there. Waited in all day no suits. Asked to ship one of the suits to a second address. Refused.

The suits are ok no better then a standard highstreet £99 suit. Better customer service on the highstreet so save your cash

February 28, 2015
Unprompted review
Rated 1 out of 5 stars

Never Again

I needed some morning trousers quickly so was really pleased to see some available from Formal Tailor with next day delivery. I placed the order and all seemed we'll. The trousers did indeed arrive the next day. Great - or maybe not. The trousers were not new. it was clear that he legs had been taken up and lengthened numerous times and when I tried the trousers on the legs were different lengths. I did get a full refund but I had to pay return postage. No apology, no explanation as to why the order was shipped when clearly the trousers were not new and were not even fit to wear. A really disappointing experience. Never again.

February 28, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Have made a couple of orders with the company now and both times have received fantastic service! My orders have arrived the next day even when I selected regular delivery and both orders were complete even when I was expecting half of one order to be delayed as didn't think it was all in stock. Before I placed orders I ordered a couple of samples to match up the colour and these were sent through quickly and free of charge. Recommend to all!

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Braces

These are quality braces very comfortable with nice strong clip- ons I am very happy with the purchase which arrived very quickly

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

wedding waistcoats

a really fantastic site offering very good quality goods.
prompt free delivery , great choices , brilliant ivory waistcoat with hanky.
far better than high street stock., highly recommended.

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

brillant

We got a waistcoat to go with my husband suit for our daughters wedding and we could not be happier the quality and the service have been brilliant
would like to thank them for the outstanding service

February 26, 2015
Unprompted review

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