www.formaltailor.co.uk Reviews 

1,267
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

Me Ordered a Suit Over 9 Days Ago & Me Paid Fer An Express Delivery, But Me Suit Still Hasn't Arrived Yet .... Me Has Tried To Track Me Order Widout Success, As The System is Very Complicated Fer Me,... See more

Rated 3 out of 5 stars

I am perfectly satisfied with the waistcoat. I paid for first class, recorded delivery and received a prompt email saying that it had been despatched. Whan it had not arrived after three days I ph... See more

Rated 1 out of 5 stars

I ordered and paid for three items. Two days later I receive pd an email saying that one item was out of stock. I asked for a refund for that item and was happy to still buy the other items. O... See more

Rated 3 out of 5 stars

I ordered the full tuxedo package and I received it very quickly (but no email with the parcel number to follow it).Good quality. Unfortunately FT made a mistake with the jacket: size was correct o... See more

2.2

Poor

TrustScore 2 out of 5

1K reviews

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2.2

All reviews

(1,267)

1 review in the last 12 months

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Rated 3 out of 5 stars

Decent Service - product could be better

Hi - I ordered an ivory, skinny tie and pocket hanky from the website and it was easy and quick to order and delivery was on time. The only issue was that I couldn't wear the tie on the special occasion because the quality wasn't great. 100% polyester and so it didn't sit quite right and look that sharp. Colour was nice and it was made well but I guess you get what you pay for. £11 for tie and hanky will never be the best quality but might not consider using the website again - think I will be sticking with silk ties from now on.

March 23, 2015
Unprompted review
Rated 5 out of 5 stars

Nice tie and perfect colour

I ordered this for my husband to match with my John Charles dress in blush. I was very pleased when it arrived to see that looks like almost the same material, and exactly the same colour. it arrived very quickly. Thanks

March 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Ordered a jacket for the Cheltenham festival at short notice But it wasn't available in my size. Member of staff called Lewis arranged to have it sent to me direct from the supplier by courier the day before Cheltenham. Thank you Lewis.

March 20, 2015
Unprompted review
Rated 5 out of 5 stars

Everything I needed at a good price and really fast getting it

I looked on formal tailor for some cravats for a wedding and when I was also offered matching cufflinks, matching pocket squares and matching tie pins which saved me having to look for them. And they were all well priced. Standard delivery came the next day with good email communication between to keep me up to date on all of that. Boom!

March 19, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

One part of my order was marked when I opened the packaging. I contacted formaltailor.co.uk straight away to advise and they responded immediately by putting a replacement product in the post which I received the following day. Great service - fast, efficient and responsive. Highly recommended.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

amazing service

I couldn't be any happier, i enquired to find out if the children's cravats would be suitable for my 18month old son, they replied to say it would be to big but they are happy to do adjustments to make it smaller. I ordered the cravats yesterday and received them today fully adjusted! Talk about going the extra mile! Thank you for making that task completely stress free! Excellent service

March 13, 2015
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend

Excellent value for money and good quality material used. The customer service was above and beyond what I had expected. Special thanks go to Claire in the sales team for all her help in making sure the product arrived in good time for my daughter's wedding.

March 11, 2015
Unprompted review
Rated 3 out of 5 stars

superior service

Got order in 2 days! But pants are to tight. Ordered pants size waist 36" by US standard, but it looks like I need size 38" by GB standard.

March 11, 2015
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Well packaged and very quick delivery. The sash was beautiful, well made and a lovely colour. But sadly the wrong shade for the wedding theme we have. I would have loved to have kept it. The website is reasonably priced too.

March 9, 2015
Unprompted review

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