www.formaltailor.co.uk Reviews 

1,267
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

Me Ordered a Suit Over 9 Days Ago & Me Paid Fer An Express Delivery, But Me Suit Still Hasn't Arrived Yet .... Me Has Tried To Track Me Order Widout Success, As The System is Very Complicated Fer Me,... See more

Rated 3 out of 5 stars

I am perfectly satisfied with the waistcoat. I paid for first class, recorded delivery and received a prompt email saying that it had been despatched. Whan it had not arrived after three days I ph... See more

Rated 1 out of 5 stars

I ordered and paid for three items. Two days later I receive pd an email saying that one item was out of stock. I asked for a refund for that item and was happy to still buy the other items. O... See more

Rated 3 out of 5 stars

I ordered the full tuxedo package and I received it very quickly (but no email with the parcel number to follow it).Good quality. Unfortunately FT made a mistake with the jacket: size was correct o... See more

2.2

Poor

TrustScore 2 out of 5

1K reviews

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2.2

All reviews

(1,267)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing service

I purchased all the ties for our wedding and they were absolutely gorgeous. Brilliant quality. Amazing price and an even better service. Quick and pain free. I have already recommended you to a brides group on Facebook and will continue to do so :)
Thanks

April 6, 2015
Unprompted review
Rated 5 out of 5 stars

Good quality great customer service

Brought 4 waistcoats which arrived quick. Quality was good. One of the waistcoats, they sent the wrong size but I phoned & they put one straight in the post & it arrived the next day. They also sent me a free post returns bag for me for the other one

April 6, 2015
Unprompted review
Rated 4 out of 5 stars

Problems easily resolved

Ordered a tuxedo but was not happy with the size. Upon delivery, it turned out the company had by error mislabled the postage to special delivery, which meant I had to pay an additional 25 pounds to receive the suit. After returning the suit, I received a refund for both the suit and the additional 25 pound at delivery - no questions asked. Very happy with how this was resolved.

4* iso 5* because I had to pay for return postage (12 gbp).

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Speedy and excellent value for money.

Each order has been efficiently and speedily despatched and the goods have been exactly as described. I particularly like the fact that although these orders have been despatched to France, they have still been free of postage and packing charges.

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

I ordered three cravats with hankies for my wedding. The colour was exactly same as on the picture and I also got it very quickly. Prices very reasonable. Would recommend to anyone.

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

Simple, easy, fast service

I live in Canada and have searched many websites looking for a stylish quality Cravat and waistcoat. I found this website and hey presto. I found exactly what i was looking for, for my Fiance to wear on our big day.
The price was amazing, and the delivery was within a week, International.
When i opened the package... i was not disappointed. Excellent price for lovely quality items. I would definitely use and recommend this site again to friends and family.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Has exceeded my expectations

I just wanted to buy a black tie, it's something that probably I will only use once and I didn't want to spend a lot. I was expecting something terrible however the suit is awesome and it fits great. After the event I could probably sell it as used on ebay and get my money back.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant efficient service

I've ordered sashes and cravats to match my colour scheme and they have arrived the perfect match. At first I ordered the wrong colour but the return service was easy and I received the replacement within 1 week. Really happy with the quality and will definitely recommend to any one.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Very helpful

I purchased a jacket online. And although it wasn't stock I received a phone call from the company within 24 hours telling me that they would have to make it in my size and it may take a little bit longer. I asked what the returns policy was, I was told that if I send the jacket back that adjustments will be made to my size and then sent out again. I then suggested that rather than having the jacket sent back and forth I come to their place of business and be measured properly to which they have agreed at no extra charge. I look forward to meeting them. Very helpful. Thank you.

March 31, 2015
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient, Quality Service

I ordered several waistcoats for a wedding, all goods arrived well packaged in a very timely manner and were of a good quality as advertised.

I had to send a couple of items back due to me ordering the incorrect size, the returns/replacement service was very prompt with replacement items being shipped within 48 hours of them receiving the returns request.

Would not hesitate to recommend this company to others or to order from again based on my experiences so far.

March 31, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic quality ties

I ordered some swatches to match my bridesmaids dresses, they were very quick to arrive. after looking at the swatches there was a perfect match, so I went ahead and orders the ties that were needed, again the service was excellent and posting was quick.
Thank you very much

March 29, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

A great quick delivery easy website to use. Great quality and price. Definitely recommend company

March 25, 2015
Unprompted review

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