FossilEra Reviews 27

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Prices of fossils and delivery to Ireland was much more reasonable than UK and IRE sellers. Order came quickly and as described. Can't ask for more. Good experience all round. Thanks FossilEra.

Rated 2 out of 5 stars

FossilEra returning my money. Purchased from other USA suppliers previously without complications. Maybe just got Shawn on a bad day or month. So many others have had a positive experience. Would have... See more

Rated 5 out of 5 stars

I purchased a Spinosaur tooth & a Mosasaur tooth from FossilEra. Both came well packaged & were beautiful pieces. I'm so very happy with the quality & affordability of the items. I greatly appreciate... See more

Rated 5 out of 5 stars

This dealer provided a very thoughtful gift in the form of a gorgeous megalodon tooth courtesy of a dear friend. Looking at their website and the item's tailored entry provided via a QR code on a card... See more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dino Teeth

I purchased a Spinosaur tooth & a Mosasaur tooth from FossilEra. Both came well packaged & were beautiful pieces. I'm so very happy with the quality & affordability of the items. I greatly appreciate that they only sell authentic fossils. Some people may take the price for granted & forget just how rare fossils are. I'm so very happy & am certainly going to be a return customer!

February 12, 2021
Unprompted review
Rated 1 out of 5 stars

Took payment and cancelled 3 days later

Took payment ($95) for an order and then emailed me 3 days later saying due to international shipping I have to spend $200 or they will cancel my order. I obviously chose to cancel and it is supposedly going to take up to 10 days to refund. Already been charged by my bank for a non GBP payment so even after I’ll be out of pocket. Would avoid if you’re from the UK.

January 25, 2021
Unprompted review
FossilEra logo

Reply from FossilEra

Due to new tax regulations put in place after BREXIT we can no longer accept orders less than £135 (about $180 USD) that are being shipped to the UK. These new regulations for small value shipments require us to collect VAT at the time of purchase, set up tax accounts within the UK and make regular tax filings. This process creates and impossible amount of overhead for a small company such as ours.

Unfortunately, these we were learned of these new regulations when we tried to ship your order, so we were left with no choice other than to cancel the order and refund the payment.

We are sorry, but unfortunately this is a problem being caused by the UK government and we have no control over it.

Rated 5 out of 5 stars

Amazing website and wonderful service

Fossilera is run by amazing people, I recently ordered a Spinosaurus tooth and it was great, it was real and just how they promised it would be like. Their customer support service is quick and the person in charge is really nice and helpful, they said that my specimen would take 6 weeks to reach but it came to me in less than 2 weeks, even in a pandemic and even though I live on a different continent. It's a great website, every fossil collector should check it out. Easily a 5 star rating from me.

October 25, 2020
Unprompted review
Rated 5 out of 5 stars

Very beautiful spinosaur tooth

Very beautiful spinosaur tooth! I bought my first fossil ever at Fossilera and was kindly surprised, the price is normal for this kind of fossil, even the information card is included, they were also so kind to make a printed certificate guarantee on my wish. Also quite quick shipping, even though I bought this item during the duration of corona virus pandemic. The only problem is shipping price, as it was almost as big as the fossil price, because of my home country. Other than this, I definitely recommend this site!

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

First Class - FossilEra

I've bought from FossilEra many times, over 20 times and I’ve never had a issue with them.
FossilEra is far more than a 5 star rating !
Quality specimens & new inventory is always being listed so there's a good selection of items that you'll like.

Shipping & packing is top notch, the items you bought are well protected !

Customer service is also top notch, they'll respond back to you fairly quick (Email) on any type of questions you have - During Business hours - since someone might say they never respond back on the weekend or during holidays.

July 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent site

Excellent site. They always have a wide variety of interesting fossils. I’ve been shopping with them for five years and in that time I’ve seen specimens ranging from small shark teeth and gastropods for just a few bucks all the way up to full mounted skeletons for $200,000 and everything in between. From small gastropods and ammonites to my oreodont skull and T-Rex tooth fragment, I’ve never been disappointed with any of the dozens of specimens I’ve ordered from them. I would highly recommend them to any fossil collector.

May 6, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look