FoundationBMX Reviews 306

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I ordered my bike at the worst time, before Christmas, it arrived a day late, but it arrived well put together. I think grease should be included in the box with complete bikes, for the little bit o... See more

Rated 4 out of 5 stars

Ordered a frame off here but there was an issue with it but luckily they rang me to tell me asap and hooked it up with a more expensive frame at no extra cost, it came super quick and packaged well. S... See more

Company replied

Rated 5 out of 5 stars

I researched bmx bikes online for my son and I came across foundation bikes. I wanted some advice and Mike at foundation bike was extremely polite and helpful in recommending the right bmx! I could o... See more

Company replied

Rated 5 out of 5 stars

Absolutely great and reliable seller! Friendly and prompt customer care, reasonable shipping rates. Just pointing out some shoe sizes are not in stock (e.g. half size like 8,5 - 9,5), but rest of expe... See more

Company details

  1. Bicycle Store

Information provided by various external sources

Rider owned and run BMX specialist is cheshire!


Contact info

4.0

Great

TrustScore 4 out of 5

306 reviews

5-star
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Rated 5 out of 5 stars

First Class!

I had trouble finding a specific seat that I needed for a build in the United States. I sent an email asking about international shipping, and the owner contacted me directly offering to help. They sent me the seat quickly, in bomb-proof packaging, with communication through the entire process. Top notch service from quality folks. I would never hesitate to order from Foundation. They're 1st Class!

May 31, 2017
Unprompted review
Rated 5 out of 5 stars

1st class. …

no hesitation in dealing with this company,very quick dealing with your order also very good on prices recommend to anyone.

May 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great company

Made a small order with these guys (top cap bolt) and these guys went above and beyond as it was a back order item from USA. I even got some free stickers and a bmx mag free when it arrive. What a great company

May 20, 2017
Unprompted review
Rated 5 out of 5 stars

love the product

My parcel took a while to come but it was sent with a free bag of sweets which more than made up for it!

May 18, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery, well packaged, exactly as described and good notification and communication. Will bookmark for the future.

May 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great Bike, Great Comms

Great bike, great comms

Super impressed with email communications with the shop. The bike itself is amazing and well put together, excellent that it comes as such a good package: a decent rear brake, good tyres, LHD, pegs included and hub guards. All good.

May 1, 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy and Great Customer Service

I pre-ordered a bike expecting delivery for early March, however, there were complications from the manufacturing side meaning it would arrive later than usual. The owner kept me in the loop about where the bike was whenever I asked up until I received it in early April. The bike came almost fully made all that was needed was to put the pedals on and centre the forks.
Overall a trustworthy supplier with an owner that cares about customers.

April 17, 2017
Unprompted review

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