I ordered my bike at the worst time, before Christmas, it arrived a day late, but it arrived well put together. I think grease should be included in the box with complete bikes, for the little bit o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a frame off here but there was an issue with it but luckily they rang me to tell me asap and hooked it up with a more expensive frame at no extra cost, it came super quick and packaged well. S... See more
Company replied
I researched bmx bikes online for my son and I came across foundation bikes. I wanted some advice and Mike at foundation bike was extremely polite and helpful in recommending the right bmx! I could o... See more
Company replied
Absolutely great and reliable seller! Friendly and prompt customer care, reasonable shipping rates. Just pointing out some shoe sizes are not in stock (e.g. half size like 8,5 - 9,5), but rest of expe... See more
Company details
Information provided by various external sources
Rider owned and run BMX specialist is cheshire!
Contact info
54-56 Nantwich Road, CW2 6AL, Crewe
- 01270 501010
- sales@foundationbmx.com
- www.foundationbmx.com
People also looked at
Excellent service very fast delivery A*
April 7, 2017
Unprompted review
Exelent prices and they will do asmuch …
Exelent prices and they will do asmuch as possible to help
April 4, 2017
Unprompted review
Best price I could find online
Best price I could find online, excellent customer service and communication from Mike, very quick delivery. What's not to like?!
March 31, 2017
Unprompted review
Disappointed
Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It would of been nice if the bike had been checked more thoroughly so my new bike was perfect from the start.
March 31, 2017
Unprompted review
Reply from FoundationBMX
Jonathan, thank you very much for your review. I'm sorry to hear you were disappointed with the condition of the bike you ordered. Cosmetic issues can be frustrating for all concerned. In future if you have an issue with anything like this please reach out to us to discuss the matter. Where possible we can exchange an item if your not happy with it. Thanks for your support either way. Mike
Laying the right foundations
Good bmx parts choice, good prices, good delivery times- what more do you want? Have used Foundation a few times and each time has been a good experience.
March 30, 2017
Unprompted review
Reply from FoundationBMX
Steve, thank you very much for your positive review! Mike
Brilliant service
Ordered wheels and tyres online but unfortunately the wheels were out of stock, Mike called to explain and offered to make custom wheels at no extra cost.
Excellent customer service and would recommend these and will definitely use again
😊
Thank you
March 26, 2017
Unprompted review
Reply from FoundationBMX
Rachael, thank you very much for your positive review! Mike
Good!
Really good guys, got my delivery literally the next day and then when I reported a problem and said i needed a refund then it was sorted pretty much instantly! Couldn't of asked for more.
March 23, 2017
Unprompted review
Reply from FoundationBMX
Kai, thank you very much for your positive review! Mike
Reply from FoundationBMX
Jose, thank you very much for your positive review! Mike
Reply from FoundationBMX
Edward, thank you very much for your positive review! Mike
Great place for bmx bikes and parts!
It was really good and Mike is very helpfull!
March 12, 2017
Unprompted review
Reply from FoundationBMX
Matthew, thank you very much for your positive review! Mike
Brilliant!!!
Speedy delivery orderd Thursday afternoon and it came Friday morning! Everything ordered comes in brilliant condition! Not a fault with this company! One of the best sellers Iv come across!
So happy with my purchase! Thank you so much!!!
March 10, 2017
Unprompted review
Reply from FoundationBMX
Thank you very much for your positive review! Mike
Reply from FoundationBMX
David, thank you very much for your positive review! Mike
Great for responding and receiving orders
Very good I was very pleased with my order thank you
March 9, 2017
Unprompted review
Reply from FoundationBMX
Megan, thank you very much for your positive review! Mike
Great customer service
Emailed about an out of stock item which was then ordered in and saved for me, fast service and delivery on other orders as well, very happy
March 3, 2017
Unprompted review
Reply from FoundationBMX
Matthew, thank you very much for your positive review! Mike
Buying bmx parts from foundation bmx
First time buyer From foundation bmx great prices fast delivery what more could you want thanks guys
March 3, 2017
Unprompted review
Reply from FoundationBMX
Mike, thank you very much for your positive review! Mike
New bmx bike
Absolutely brilliant service , I had missed the postage for the 48 hour service but they very kindly went out of there way to deliver the bike in person . The bike is everything I wanted and they had even put it together for me . Would recommend them to all my friends and I'm also going to buy more stuff for my bike from them . Thanks to Mike especially .
March 3, 2017
Unprompted review
Reply from FoundationBMX
Jay, thank you very much for your positive review! Mike
Brilliant customer service
After ordering, it turned out they didn't have the t-shirt I ordered in stock so I was contacted promptly and offered a range of similar t-shirts in a range of sizes along with a discount for the inconvenience.
March 1, 2017
Unprompted review
Reply from FoundationBMX
Katie, thank you very much for your positive review! Mike
Reply from FoundationBMX
Thank you very much for your positive review! Mike
Reply from FoundationBMX
Thank you very much for your positive review! Mike
Customer service at its finest!
A refreshingly strong focus on customer satisfaction. This company went above and beyond, so as to ensure I received exactly what I needed when ordering parts for my son's BMX. I shall return without hesitation!
February 15, 2017
Unprompted review
Reply from FoundationBMX
Dave, thank you very much for your positive review! Mike
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.