All very good. Couldn’t be at collection personally but the team did a great job and had to bring the goods down 2 flights of stairs due to elevator not working. Much appreciated. Excellent service
Location
Switch locationSomerset Road, International Office, NP44 1QX Cwmbran, Torfaen, GB
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Wonderful service from the start. A little confusing initially but that is based on multiple vendors communicating at once, so figuring out who is who in this process. Otherwise it has been great. Dav... See more
We had an excellent experience. Karen and team were very responsive, replying to all queries promptly. The delivery service was also very good. John and Alfie were very sweet and helpful and did not... See more
Company replied
An excellent service from start to finish. Perfect communication from Karen who kept us updated about our household shipment from the US. The guys worked really hard unpacking our 40ft container. Than... See more
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Company details
About Fox Group (Moving and Storage) Ltd - International Dept
Written by the company
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Somerset Road, International Office, NP44 1QX, Cwmbran, Torfaen, United Kingdom
- 01633 488100
Fox Group (Moving & Storage) Ltd
4.4
Excellent
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
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Storage and Shipping
Mike was always in contact which is a big thing when away from home, he made the process simple and found ways to make it work, when the guys arrived at the house they were friendly and efficient, great experience with fox throughout the whole process. Thanks for everything
December 10, 2025
Reply from Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Jake. We are delighted to hear that Mike kept in regular contact and made the whole process simple and straightforward, especially while you were away from home. It is great to know that the team who arrived at the house were friendly and efficient and that your experience with Fox was positive from start to finish. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Easy to work with
December 4, 2025
Reply from Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Christine. We are pleased to hear that you found us easy to work with. Your feedback is much appreciated, and we are glad you chose Fox.
The van and driver turned up on time…
The van and driver turned up on time and and he worked without stopping until the job was done. Nothing was too much trouble and he remained cheerful throughout.
December 3, 2025
Reply from Fox Group (Moving and Storage) Ltd - International Dept
Thank you, David. We are very pleased to hear that the driver arrived on time and worked so hard to complete the job without any hesitation. It is wonderful to know that nothing was too much trouble and that he remained cheerful throughout. Your feedback is much appreciated, and we are glad you chose Fox Moving and Storage.
Transatlantic relocation
From the start, assessment for a quote, to the packing up of an entire household plus a whole lot more, changes of date at short notice, navigating around May bank holidays and helping with a reduced/competitive rate for storage / I cannot start to describe the ease and competence, friendliness yet professionalism which Fox’s team offered us. The guys who did the packing - well - what a job! We have virtually zero breakages with only some very slight damage to very large furniture. The rest - and there was a lot! was spotless.
There was no holding back on the quality of the consumables used.
We are so grateful to you.
They made use of a very good local removal company (abroad as we moved trans Atlantic) and their service was excellent too as well as the brilliant and most calm clearing agent.
Sincere and genuine thanks to your amazing teams. I would positively recommend you!
May 5, 2025
Reply from Fox Group (Moving and Storage) Ltd - International Dept
Thank you so much for your detailed and thoughtful feedback. We are delighted to hear that your entire experience with us, from the initial assessment and quotation through to the full packing of your household and onward international move, was handled with the ease and professionalism you hoped for. It is wonderful to know that our team supported you through date changes, bank holiday challenges and storage requirements, and that you felt well looked after at every stage.
We are especially pleased that the packing team impressed you with their hard work and the care taken with your belongings, resulting in almost no breakages despite the size and complexity of the move. We take great pride in the quality of the materials we use, so it is lovely to hear that this made such a difference.
It is also great to know that our partners overseas and the clearing agent provided an excellent continuation of service as part of your trans Atlantic move. Your sincere thanks mean a great deal to all of us. We truly appreciate your recommendation and are very grateful you chose Fox Moving and Storage.
Moving made so much easier
They arrived on time and packed everything swiftly and respectfully. Same with the un packing at the other end. Friendly and polite utter professionals. Highly highly recommend.
October 4, 2025
Reply from Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Julie. We are so pleased to hear that our team arrived on time, packed and unpacked everything with care, and provided such friendly and professional service throughout. Your high recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
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