Used to love Fox's biscuits, especially the Viennese, but after treating myself today and discovering that they've gone massively downhill is a real disappointment. Bland, hardly any chocolate, small... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Oversweet, pretty much inedible
Oversweet, leave a weird after taste.
These are specifically the half chocolate cookies but I find most foxes biscuits far far too sweet with no depth of flavour.
Years ago fox's used to be the biscuits to go for but either they or my tastes have changed and I find most of them inedible these days
Fox's Half Coated Milk Chocolate Biscuits
Fox's Half Coated Milk Chocolate Cookies
Disappointing, the chocolate tastes like cheap chocolate, might as well buy stores own as these now miss the mark.
When will manufactures stop with reduced Quality & Ingredients, stop with Shrinkflation & Formulation Changes - yet charging customers more.
If this is now the way of things; we ought to stop buying and find different little treats!
I used to love these
I used to love these. They have stopped being a treat and now resemble MDF with a thin sneeze of chocolate. Not worth the calories.
I used to love a Fox's biscuit
I used to love a Fox's biscuit, just purchased a packet of Fox's Chocolatey Millionaire Cookies and they are rank. They taste soft, but not chewy soft like a proper decent cookie, these all taste stale!
You are a bunch of criminals
What a surprise when my wife and I opened your box of FABULOUS pmsl chocolatey winter deserts biscuits. There were half of the biscuits missing, how are you getting away with this is beyond me. You are a bunch of criminals and should be prosecuted
biscuits ok but all box and plastic
biscuits ok , but all box and plastic. two layers mostly 1 in each compartment as bulked up with plastic .
Literally what everyone else is saying
Literally what everyone else is saying, they're filling out the box with plastic packaging. The space where biscuits used to exist, underneath other biscuits, is a bit of plastic. Greedy, environmentally unfriendly pigs.
Good for people who have no teeth no…
Good for people who have no teeth no taste and want to waste money, a pure disappointment or just fooled again
Fox’s DO NOT deserve even a star !
Fox’s DO NOT deserve even a star !! Horrendous in every way, from all of the wasteful packaging to the horrible stale biscuits. Major rip off. Should be looked into as a company. Will never ever buy again…even if they were 50p
Disgusting contempt of customers!
'Half Coated Dark Chocolate Cookies' this pack had 6! Corporate thievery! Legalised racketeering in action! Another lost customer. Goodbye Fox.
Wasn't shocked to to see previous reviews
Opened up the box to two layers of biscuits only to find one biscuit per layer. The majority of the box is plastic packaging. Absolutely disgraceful and wont be ever buying them again.
A big disappointment.
A big disappointment.
Recieved some biscuits for Xmas,
There are no 2 layers anymore, just empty packaging to fill the box underneath each biscuit.
There are a couple which has 2.
Why is everything getting smaller and still at full retail costs.
We are over paying people.
More packaging than biscuits
I still enjoy the biscuits but their packaging is a con, with more packaging than biscuits. Environmentally poor and deliberately deceiving their customers.
I’d give zero but can’t 16 biscuits for…
I’d give zero but can’t 16 biscuits for £4.49 wat a rip off won’t be buying these again next year I’ll stick to marks and Spencer’s least u get 2 of each biscuit
Max packaging, minimum biscuit
Can’t give no stars will have to give one.
Two layers of plastic insert inside the box of ‘Fox’s classic’ but each layer is only one biscuit deep, with air spacing underneath each biscuit.
Feel genuinely ripped off. Fox’s and the Burton brand can do one, I will not be buying any of their stuff again.
I bought some Viennese swirls and all…
I bought some Viennese swirls and all biscuits are broken I was disappointed as this was first time I have tried these usually your biscuits are ace and taste really good but nope not this time. I think I will stick to the red box from now on as they are my favourite by yourselves.
Really disappointing
Really disappointing. They used to be buttery soft and crumbly, now they are hard and crunchy.
1853 until 2025 Skimpation and the company sold out
Tried their contact no. but no good. Disgusting/vile and inedible foxes biscuits. Far too much sugar as it is cheap. Too much bicarbonate, cheap,. Hardly any chocolate/cocoa. Biscuits supposed to be a selection, but all tasted the same.Filled with cheap plant fillers. Biscuits left an awful after taste even after cleaning teeth. 1853 until 2025 as public vote with their taste buds and money. Skimpation !!!
I'd give zero same size box less than…
I'd give zero same size box less than half the biscuits as the past. Big companies saving the planet my ass they are filling it with unnecessary plastic because there was once biscuits now it's air. Never buying foxes again and double the price too greedy ceos.
The boxes contain mostly air
The boxes contain mostly air and packaging, with the plastic trays featuring large, empty spaces designed to make the product look fuller than it is.
The increased spacing results in a smaller total number of biscuits in the box.
Feeling "ripped off" these biscuit boxes offer poor value for money.
Shame on you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








