Foxsoutdoor Reviews 

574
TrustScore 1 out of 5

1.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely awful company to deal with. Ordered on 9th July and was told it would be beginning of August for delivery. On 10th August the tracking showed the order in China but on the 11th it said it h... See more

Rated 1 out of 5 stars

Scammers , i’m kindly requesting anyone who read this to never order from them as they blocked me from emailing them , they cheated on me , there were no goods to deliver, waited two months for not... See more

Rated 1 out of 5 stars

Ordered over 2 months ago and nothing. I showed in the system as delivered on 25th Sep but nothing. Sent a couple of emails and no answer at all. It's a COMPLETE SCAM! DON'T ORDER ANYTHING FROM TH... See more

Rated 1 out of 5 stars

I placed an order on July 3rd. it took nearly a month for the sipping and tracking to update. then it said the items were delivered to me at 3:50 am and signed for. I never received the goods. i conta... See more

Company details

  1. Camping Store

Information provided by various external sources

Your online outdoor specialist. Fox's Outdoor offers evrything you need for camping, hiking, trekking and world travel. We specialise in travel health care, rucksacks, sleeping bags, tents and winter footwear with a large range of Apres Ski boots from October to March.


Contact info

1.0

Bad

TrustScore 1 out of 5

574 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.0

All reviews

(574)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

The website was easy to use, the range of products good and the item arrived exactly as promised. I was particularly pleased with the delivery - next day and lots of information about when it was due to arrive and it did arrive in the allotted hour. Perfect!

May 29, 2012
Unprompted review
Rated 5 out of 5 stars

Quick, great price.

I had seen the day sack in a local store and found that it was more the competitively priced on Fox Outdoor. The delivery was well within the specified time. To be honest, I cannot fault the service and will definitely look at Fox, when I need anything outdoors :)

May 29, 2012
Unprompted review
Rated 5 out of 5 stars

Fast Delivery and efficient

Not had the chance to open the bag of items but I was impressed with the fast delivery and the emails stating the progress of shipment. Well done and I would use again.

May 24, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent efficient service !

I used foxsoutdoor to buy a new Primus pot which was the cheapest I could find on the web at the time. The delivery was quick and they kept you up to date with all aspects of the order. Would use again, keep up the good work guys , thanks.

May 20, 2012
Unprompted review
Rated 4 out of 5 stars

just the job

bought this to replace a similar Vango bag I've had for 12 years. It's had a very hard life and has gone above and beyond expectations. Only had this a couple of days but can see no reason why I won't be in the market for another 12 years.

May 17, 2012
Unprompted review
Rated 5 out of 5 stars

The fantastic price was what first got my attention.

I was in the market for two high-end stainless steel vacuum flasks for a trip to the Arctic and had selected a product by Stanley. Having gone online to compare prices, Foxs Outdoor were easily the cheapest, so I placed an order. All aspects of the transaction were spot on, i.e. ease of ordering process, communications, packaging etc.

May 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Product arrived really quickly, lots of info given about delivery times etc. excellent service as a whole!

May 14, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

The service from Foxsoutdoor was unbelievable. Extremely fast delivery and kept me updated the whole time with estimated delivery times.

May 10, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service!

The Items I had ordered, all much cheaper than anywhere else, arrived very quickly and I must say I was very happy with the overall experience and service of Fox's - Definitely recommended!

May 8, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

I ordered several items from this firm, and within the hour had an email telling me that two items were unfortunately out of stock so would I like to wait for a week for these items to be back in stock, and they would send everything together, or - if the particular items were required urgently - did I want to cancel that part of the order, and they would send everything else, or did I want them to send what they had now, and they would post off the other two items, at no extra cost to me, when they came in. As I did need those two items urgently I emailed back saying, cancel that part and send the rest please. Within another hour that part of my order was refunded, and the very next day all the oher items arrived in the post. That's the kind of service I used to get many years ago from businesses, when businesses cared about their customers, and were keen to help as much as possible, and which sadly is so lacking nowadays. I am truly impressed by this company, and would not hesitate to buy from them again, and to recommend to others.

May 4, 2012
Unprompted review
Rated 4 out of 5 stars

Great delivery, missing instructions :)

Excellent delivery, got a text where I could choose to push the delivery back by 1 - 3 days. Arrived early and well packaged etc, unfortunately no instructions to assemble (on the box it says there should be instructions included). Worked it out so all good.

May 3, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent web site and service

Very helpful and prompt.
Out of their control, Post Office, just can't track packages. Not Fox's fault at all. But in this day and age, it should be possible to narrow the delivery to a particular 24 hours, even if no further than that.

I shall use this company again despite this.

May 2, 2012
Unprompted review
Rated 5 out of 5 stars

First class service

Order was placed, despatch and received within two days.
Excellent service, I was kept informed of the progress of my order and also text on the delivery day with an estimated time that the delivery would be made.
Faultless service, I would recommend to anyone.

April 24, 2012
Unprompted review
Rated 5 out of 5 stars

Just like being in the shop

We used to live in Marlow, Bucks and visited Fox's regularly when we needed stuff for our walking. Now we live in Devon and the service online and delivery of my package was next to none. Great service, it arrived the following day.

April 23, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look